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Best Western Plus Lamplighter Inn & Conference Centre

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Best Western Plus Lamplighter Inn & Conference Centre

locationLondon, London-ON

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About Best Western Plus Lamplighter Inn & Conference CentreAbout Best Western Plus Lamplighter Inn & Conference Centre

Location

This hotel is located in London.

Facility

The hotel has a lift and features 172 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Best Western Plus Lamplighter Inn & Conference Centre Amenities at Best Western Plus Lamplighter Inn & Conference Centre

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1349

Very Good

467

Average

144

Poor

68

Terrible

54

Recent Reviews: 2082

  • User:B M

    Trip type: Family

    Beautiful atrium and hotel

    rating11 Apr 2026

    Spent the weekend here this hotel is massive seems to have some construction going on waterslide was closed and some of the outdoor area and banquet facilities but it didn’t have much effect on our stay . We had a atrium balcony suite which was very nice maybe some slight ware on the room but still very nice . Two TVS fridge microwave in separate area with 2 small steps . Of course most people visit for the atrium which is very nice feels like a tropic destination. Nice paths sitting areas and a great pool very family friendly environment. We had a great stay and we would return. Lamplighter Manager, Guest Services / Front Office at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review Thank you for taking the time to share your experience.We’re delighted to hear you enjoyed the beautiful atrium, pool, and overall family-friendly atmosphere, and that your atrium balcony suite met your expectations. It’s also great to know the ongoing work had minimal impact on your stay.We appreciate your helpful feedback regarding the room condition and will share this with our team for review. We look forward to welcoming you back again in the future.Kind regards,Ayesha

  • User:Explorer44480166065

    Trip type: Couples

    Best Western in London

    rating06 Apr 2026

    The wife and I stayed at the Best Western in London and thoroughly enjoyed our stay. The room was very clean and left it the same way. The staff was curteous and helpful.The restaurant was great with a big selection. The resturant staff was very courteous, our waitress Taylor was very pleasant to talk to. Guest Relations GRA, Other at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review Hi Explorer44480166065,Thank you for your wonderful review! We’re delighted to hear that you and your wife thoroughly enjoyed your stay and found the room clean and comfortable.It’s also great to know that our staff, especially Taylor in the restaurant, made such a positive impression with their courteous and friendly service. We’ll be sure to share your kind words with the team—they’ll be thrilled to hear them.We appreciate your feedback and look forward to welcoming you both back for another enjoyable stay!Sincerely,Guest Relations

  • User:Southdale T

    Trip type: Family

    Keep slide open it’s part of hotel

    rating17 Mar 2026

    This is a beautiful hotel and we loved it but were so confused why the water slide was only open weekends. When you’re renting based on being a water park type vibe it makes no sense and is not reasonable Guest Relations GRA, Other at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review Hi southdalet,Thank you for your feedback! We’re so glad to hear that you loved the hotel and enjoyed your stay overall.We completely understand your frustration regarding the water slide schedule. Our weekend-only hours are designed based on staffing and occupancy, but we realize how disappointing this can be when guests are looking forward to the water park experience. Your comments have been shared with our team as we continue to review how we can improve guest experiences and better communicate amenities.We hope to welcome you back in the future and provide an even more enjoyable stay.Sincerely,Guest Relations

  • User:chuckm299

    Trip type: Couples

    London is great

    rating14 Mar 2026

    A delightful location with great facilities make sure you take advantage of the facilities. Guest Relations GRA, Other at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review Hi chuckm299,Thank you for sharing your experience! We’re thrilled to hear you enjoyed our location and facilities. We completely agree ~ there’s so much to explore on-site, and we’re glad you were able to take full advantage of everything we offer.We hope to welcome you back soon for another delightful stay!Sincerely,Guest Relations

  • User:Carrie K

    Trip type: Family

    Beautiful Pool area

    rating03 Mar 2026

    The atrium as it’s called is gorgeous , a beautiful pool a cool waterslide set inside of a mountain lighthouse. A pond with beautiful koi fish. There’s an arcade it’s outdated, but it’s something for the kids to do. They have a little ice cream stand in a workout room. We had a room right on the atrium so our balcony looked out into an awesome view, but the rooms were extremely outdated many repairs that had been fixed, but not perfectly so you could tell beds were a little uncomfortable. Definitely needs some updating, but was sleepable. We paid $219 for the night and not really worth it unless you have time for an afternoon at the pool! Pool area is wheelchair accessible. The pool is not. Guest Relations GRA, Other at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review Hi Carrie,Thank you for taking the time to share your experience with us. We’re so glad you enjoyed the atrium area, pool, waterslide, and koi pond ~ it’s one of our favorite parts of the hotel as well, and we’re happy to hear you were able to enjoy the view from your balcony. It’s also great to know the space provided some fun options for kids during your stay.We truly appreciate your honest feedback regarding the guest rooms and arcade. Your comments about the room condition, repairs, and bed comfort are very helpful, and we’ve shared them with our team as we continually look for ways to improve our guest experience. Guest feedback plays an important role in helping us prioritize updates and improvements.We also appreciate you highlighting the accessibility of the pool area, and we value feedback like this as we continue working to make our facilities more comfortable and accessible for all guests.Thank you again for staying with us and for your detailed review. We hope to have the opportunity to welcome you back in the future.Sincerely,Guest Relations

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