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Best Western Plus Stoneridge Inn & Conference Centre

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Best Western Plus Stoneridge Inn & Conference Centre

locationLondon, London-ON

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About Best Western Plus Stoneridge Inn & Conference CentreAbout Best Western Plus Stoneridge Inn & Conference Centre

Location

This hotel welcomes guests in London.

Facility

The hotel has a lift and features 72 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics and a spa.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Best Western Plus Stoneridge Inn & Conference Centre Amenities at Best Western Plus Stoneridge Inn & Conference Centre

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

350

Very Good

182

Average

58

Poor

27

Terrible

30

Recent Reviews: 647

  • User:Laura V

    Trip type: Business

    Terrific!!!

    rating26 Apr 2026

    Excellent hospitality, cleanliness, accessibility, restaurant meals are delicious and served with flourish by the beautiful servers.

  • User:Pet37

    Trip type: Business

    Decent stay

    rating16 Apr 2026

    Nice room. Smelled a bit. Two loud fans. The heat and another stand alone. Breakfast buffet was not tasty.

  • User:kim n

    Trip type: Business

    Gone down hill

    rating04 Apr 2026

    This was our go to for the past 5 years but not anymore Service under the new manger is not up to Best Westerns standards Pastor's food is not what it was just a year ago , only plus there was the service was excellent Breakfast was more or less the same every day Very disappointing Natalie Z, at Best Western Plus Stoneridge Inn & Conference Centre, responded to this review Thank you for your feedback. We’re sorry to hear that your recent visit did not meet your expectations. Our team strives to provide consistent service and a comfortable environment for all guests, and we take concerns seriously when they are brought to our attention. As with any hotel environment, occasional noise concerns can arise; however, our team works promptly to address them when brought to our attention. During your stay, our staff did make efforts to address the concern you raised, as soon as we were made aware of it the next day. We regret that, despite these efforts, your experience did not meet your expectations. Regarding breakfast, we do offer a rotating selection each day, and we regret if this was not reflected in your experience. Your comments regarding food have also been noted and will be reviewed with our team. We welcome any feedback on what might have made your experience better, so we can look for ways to improve in the future. We genuinely appreciate your feedback and hope you would consider giving us another try.

  • User:Lise B

    Trip type: Family

    Wedding

    rating23 Mar 2026

    Went for a wedding with family. The staff went above and beyond to make it a great experience.

  • User:tripnut800

    Trip type: Friends getaway

    Good, but tap water, shower water smells of sulphur.

    rating25 Nov 2025

    Great service. Staff was very accommodating. Clean rooms, clean hotel.Only issue is smelly tap water, showers, bath. Water smells of sulphur. Be sure to bring your own bottled water, they charge $4 for a bottle of water in-room.

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