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Best Western Hotel Brossard

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Best Western Hotel Brossard

locationLongueuil - Brossard, Montreal-QC

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About Best Western Hotel BrossardAbout Best Western Hotel Brossard

Location

This hotel is located in Brossard. The nearest airport is Montreal - Dorval Internationa (YUL).

Facility

The hotel has a lift and features 113 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. There is also a washing machine, an ironing set and a tumble dryer. A telephone, a TV, a radio, a CD player, a DVD player, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor pool area guarantees comfortable swimming. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. For guests who wish to keep active, cycling/mountain biking and tennis are available. The hotel's location is particularly ideal for skiers. The fitness rooms are perfect for a comprehensive workout. The wellness offerings at the hotel include a spa, a sauna and a steam bath. A casino offers fun and entertainment.

Meals

The dining area includes a restaurant and a bar. Bed and breakfast is offered as a catering option. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Best Western Hotel Brossard Amenities at Best Western Hotel Brossard

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Casino

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Number of Pools

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

156

Very Good

200

Average

76

Poor

37

Terrible

32

Recent Reviews: 501

  • User:Cédric M

    Trip type: Family

    rooms DIRTY and careful for overcharge when you give your card number. They wont repair their mistakes

    rating10 Feb 2026

    Chambre très sale à l’arrivée. J’ai signalé le problème, mais aucune solution n’a été proposée et le ton des échanges était accusateur.Après mon départ, j’ai constaté des frais ajoutés à ma facture, qui n’avaient jamais été mentionnés auparavant avant que je me plaigne du ménage ils ont décidé de me charger cela sans m'aviser. Très décevant.Room was very dirty upon arrival. I reported the issue, but no solution was offered and the communication became accusatory.After check-out, I noticed extra charges added to my bill, which were never disclosed beforehand. When I decided to talk to them about the dirtyness, they put it on me and charged me enormous fee and no justification, didnt advise me of that and charged it directly on my card. Very disappointing.

  • User:judythr2020

    Trip type: Family

    Great hotel.

    rating03 Feb 2026

    Great hotel. Easy to get to from highway Very friendly staff. Especially receptionist Jake. Great breakfast. Next door to Barbies restaurant which was convenient.

  • User:Relax29608459918

    Trip type: Friends getaway

    Director rude and poor customer service

    rating27 Nov 2025

    Wanted to charge us 50$ to check in at 2:30pm, Director very rude and unpleasant. We do lots of hotels per year and this is absolutely the worst experience.

  • User:Relax31060729942

    Trip type: Business

    Below average unfortunately

    rating16 Oct 2025

    the good: you are surrounded by many places to eat. Atmosphere was fine. The room was ok but was not worth the amount paid. They require a deposit which is a bad sign for me. We found pubic hair in the sink and bathtub which is quite disgusting. It was noisier than i feel it should have been since we were close tot he street. Staff was nice and friendly. One of the light bulbs didn't work and the room in general seemed dark even with all the lights on. Also, the bed linen was oddly loud and plastic feeling.I already have another room booked at another Best Western property and i really hope it's a better experience.

  • User:photogazer

    Trip type: Family

    Terrible check-in experience

    rating12 Oct 2025

    My experience with the front desk (Chris and Megan) when checking in was the worst I have experienced at any Best Western:- The Best Western website for this hotel advertises 'Free Parking' (see attached), yet we were charged $23 for it. They claimed the fee was just added last month. This feels like a classic bait and switch.- We have 2 seniors in their late 70s in our party, and they assigned us the room second furthest from the lobby. We even called ahead of time to make sure they give us a room that can be more accessible for people with mobility problems. There seems to be a lack of common sense/consideration.- I am a Diamond Select member and usually get offered water upon check-in at other locations. They handed me the room key and did not offer until I asked. Not a big deal, but it would have improved the experience at least a little.- We asked for an extra blanket and/or an extra towel when checking in at around 5pm, and were told they cannot access the blankets past 4pm given the housekeepers had left at that time. These are simple amenities that are commonly requested, and there is no reason why they do not have access to them when we are checking in relatively early. They were simply very badly organized.- We could not get the heater to work correctly, so asked them to send someone to look at it. The repairman David was a *god-sent*, and earned an extra star for this review by himself. Not only did he got the heater to work, but he also gave us an extra blanket (surprise!). This was not even his job. He seriously deserves a raise and a promotion. Why couldn't the front desk figure it out? As for the room itself, it was ok except for the following:- The inside of the closet was too dark. There was not enough lighting.- The toilet seat cannot stay up when lifted.This experience definitely makes me reconsider whether to stay again at Best Western in the future.

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