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Fairfield By Marriott Montreal Downtown

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Fairfield By Marriott Montreal Downtown

locationDowntown, Montreal-QC

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About Fairfield By Marriott Montreal DowntownAbout Fairfield By Marriott Montreal Downtown

Location

This hotel is located in the heart of the city, only a stone's throw from the sights, the tourist centre, and a bus station. The Montreal Arts Centre lies about 2 km away, while it is a 10-minute walk to old Montreal, the Notre Dame basilica, and the Convention Centre.

Facility

The hotel has 6 suites, 43 single rooms and 105 double rooms, which are located on 10 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, skiing, a gym and aerobics.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast guarantees a great start to the day. At lunch, guests choose dishes à la carte or order a set menu.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Fairfield By Marriott Montreal Downtown Amenities at Fairfield By Marriott Montreal Downtown

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Continental Breakfast

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Gym

LocationLocation

Map preview

Around this property:

Underground/Over ground Station

200 m

Bus Station

500 m

City Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

90

Very Good

53

Average

17

Poor

11

Terrible

9

Recent Reviews: 180

  • User:Christopher W

    Trip type: Solo travel

    The place to stay in Montreal.

    rating10 May 2026

    Beautiful hotel in Montreal. Perfect for a quick getaway to Montreal. Very professional staff, the hot breakfast is the best and my room was exceptionally clean. Close to everything happening in the city, and steps away from the Metro subway if a bit too far to walk for you. General Manager, General Manager at Fairfield by Marriott Montreal Downtown, responded to this review Dear Christopher,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring the beautiful city of Montreal. It’s also fantastic to know that our team’s professionalism and our hot breakfast made a positive impression on you. We take great pride in maintaining the cleanliness of our rooms, so your kind words mean a lot to us.Sincerely,Khalid Benfilali,General Manager

  • User:GoPlaces12448700422

    Trip type: Couples

    Worst Experience Ever!

    rating12 Dec 2025

    My stay at the Marriott Fairfield Inn was eventful, to say the least. I stayed here from August 20 to August 22, 2021.On Sunday, when I received my car back, the valet driver approached me and said he had something to show me. I went over to take a look, and he had smashed the entire driver's side door and the mirror. I was very upset and angry, as this was my brand-new 2021 vehicle bought just two months prior. The hotel did NOT want to take responsibility and initially refused to refund our stay. After my boyfriend argued with them, they finally refunded it, but only after almost being forced to do so.*THEY GAVE NO OPTION BUT TO USE VALET PARKING AND ONLINE IT STATED PARKING AVAILABLE. I NEVER SIGNED ANYTHING*Now, that's not the worst part. After a police report was taken, I obtained a copy, and it showed that no insurance information was provided, only the valet driver's name. I emailed back and forth with the general manager, Med Laaouan, who demonstrated a lack of managerial skills. As a Business Management graduate, I feel sorry for the staff and other guests who might encounter problems. Med informed me that he would not pay the dealership body shop directly, and I would have to go through insurance (which I'm from Ontario and my insurance would not cover) This is being posted again because my review was deleted. This is still something I am paying myself back to fix.My stay here was ruined, and I will never stay at another Fairfield Inn again. I also want to note that recent reviews state they no longer offer valet parking, probably for a good reason. The drivers were not tested for intoxication or being under the influence and continued working after damaging my car, as if nothing happened.Now, ask yourself, is this a hotel you would like to deal with? Thank you for destroying my car and giving me PTSD about traveling. STILL TO THIS DAY, THEY NEVER PAID FOR ANY DAMAGES TO MY VEHICLE!!!! 2024!!!!! Update: Still never paid any damages and closed the "valet" company and it is 2025. General Manager, General Manager at Fairfield by Marriott Montreal Downtown, responded to this review Dear GoPlaces12448700422,Thank you for sharing your experience, and I'm truly sorry for the incident that occurred during your stay. It is concerning to read about the issues with valet parking and subsequent handling. We aim to ensure every guest feels valued and taken care of, and it seems we missed the mark. Your feedback is important and will be used to address these concerns internally to improve our guest services. Should you wish to discuss further, please feel free to reach out.Khalid BenfilaliGeneral Manager

  • User:Susan P

    Trip type: Couples

    A warm and comfortable stay in Montreal

    rating20 Sept 2025

    From our arrival to our departure everything was great and made for an enjoyable visit to Montreal. Amass (I hope the name is right) greated us and gave us a lot of information to start our vacation. Everyone that I met at the desk were helpful and friendly. I wish I could remember them all but Salma gave me help one evening finding an IGA grocery that was about 2 blocks away. It was a full grocery store next to a liquor store. The entrance was a little difficult to see from the street. The area is lively and was near a park that had music several nights. I always felt safe when walking the area. Transportation both metro and bus were very close. I used the Montreal transport info for time and place. Our room was on the 10th floor and was very clean and quiet. We had a walk in shower with good spray and hot water. The WIFI worked well as did the TV. There was a refrigerator in the room. A microwave was available in the lobby as was an ATM. The bed and pillows were comfortable. My only comment on the room was that a few more drawers would have been better for those that stay for a week or longer. One of the pluses was a warm breakfast. Marita and Santi were the workers there most of the time and were helpful and hard working. There was an expresso counter in the eating area and it was made fresh per request. Even though I didn’t know the whole staff’s name, Their smiles and helpfulness made my day. I would definitely recommend this hotel.

  • User:Sadaf N

    Trip type: Family

    This is an inn with a staff who promises things they cannot deliver. No hospitality

    rating15 Sept 2025

    This is really a motel or an inn at its best. Real disappointed by Marriott giving this a 3 star. They falsely informed us of an upgrade when we called them. After flying all the way from west coast, told us that the upgrade was only subject to availability. Since they were sold out, us 3 adults and a baby were stuck in a tiny room with a bed and a sofa. They changed their words multiple times while we were checking in to allow us an upgrade. Absolute no hospitality!!!There was hair in the folded towels, and they have no service past 11pm so if you need an extra bedding, there is no one to help. KHALID BENFILALI, Owner at Fairfield by Marriott Montreal Downtown, responded to this review Dear 737sadafn,Thank you for taking the time to share your feedback. Please accept our sincere apologies for the issues you experienced during your recent stay. We are truly sorry to hear about the confusion regarding your room upgrade, the condition of your towels, and the lack of support after hours. These are not the standards of cleanliness, service, or hospitality that we strive to provide.While upgrades are subject to availability, it is clear that our communication fell short especially the suite upgrade was not to the right suite , and we regret the inconvenience this caused you and your family. We are also addressing the housekeeping concerns you mentioned to ensure this does not happen again.Your experience does not reflect the level of care and service our guests should expect, and we will be using your feedback to improve both our training and our processes.

  • User:O4028DXstephenm

    Trip type: Couples

    Great hotel, great location.

    rating01 Sept 2025

    Very near everything and if you can walk 1-2 km/h you can walk almost anywhere. The old port, Chinatown, via rail station etc

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