Fairmont The Queen Elizabeth

Name: Fairmont The Queen Elizabeth
Address: 900 Boulevard Rene Levesque West, Montreal-QC, canada
Telephone: +44-204-505-9777
Rating: 4.1

Downtown, Montreal-QC, Canada

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About Fairmont The Queen Elizabeth

location

This hotel is located in downtown Montreal, directly connected to 7 shopping malls and 2 metro (subway) stations, via the train station. The hotel is within walking distance of Old Montreal and the main shopping district, as well as restaurants, night clubs and pubs, etc.

facility

1039 rooms are located on 21 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

sport

The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Active guests can enjoy cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments and a solarium.

meals

Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Amenities at Fairmont The Queen Elizabeth

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Spa
Business Center and Conferences
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  Business Center
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Swimming Pool
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  Sauna
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  Gym
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  Events

Location

Around this property:

Centre

1000 m

Airport

24500.0 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1016

Very Good

443

Average

227

Poor

139

Terrible

Recent Reviews: 1917

User:MichelleN0023
Trip type: Couples
Convenient yet huge hotel
11 Oct 2026
This was my first time to Montreal and we picked the Fairmont over the Sofitel as an Accor member because of the fitness facilities. Unfortunately there was no available complimentary upgrade when we arrived late though I was offered an upgrade for 600 dollars more per night. Really? The room and bathroom were small but the bed was very comfortable. I loved that there was an ice machine and water fountain on the floor. The fitness room is amazing and pool and whirlpool is great. The hotel itself is a huge convention hotel so the elevators can be laborious. Not sure I would return here if I came back to Montreal. Would love to know how the Sofitel compares.
User:elliehD3153TN
Trip type: Family
Pretty good
09 Oct 2026
Pretty good. Lovely views from the gold lounge.
User:J F
Trip type: Solo travel
A hotel as it should be
02 Oct 2026
nice solid (quiet) place, good sized suite, unobtrusive staff, and ideally situated. Maria L, Guest Services / Front Office at Fairmont The Queen Elizabeth, responded to this review Dear Jon,Thank you very much for the great review of our hotel. We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth as well as the size of your room and our central location in the heart of downtown Montreal.We look forward to your next visit.Sincerely, The Guest Relations Team
User:G L
Trip type: Couples
Manager was a waste of time
13 Sept 2026
I do not recommend this hotelWe were going to check-in in the middle of the night, i called the hotel in advance to let them know, spoke with the manager named Cathy that confirmed she will keep my reservation until my arrival, for us to arrive around 5am and be told our reservation has been cancelled due to a no show Why did I bother calling the property if they were still going to cancel my reservation? What type of manager can’t manage this basic requestOn the positive side, the front desk agent Tuba made sure to accommodate us quickly, offered us her sincere apologies and upgraded our room with a gorgeous view, thank you for your helpBreakfast was also excellent, however service was lacking Maria L, Guest Services / Front Office at Fairmont The Queen Elizabeth, responded to this review Dear Guest,Thank you for having taken the time to share your feedback regarding your recent stay at Fairmont The Queen Elizabeth. We sincerely apologize for the inconvenience you experienced with your reservation and we regret that this was not upheld during your arrival. We understand how frustrating this situation must have been, especially after confirming your late check-in with our team.We appreciate your kind words about Tuba, and we are pleased to learn that she was able to assist you with an upgraded room and a beautiful view. Additionally, we will ensure that your comments regarding breakfast service are shared with our team to enhance the overall guest experience.Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience.Sincerely,The Guest Relations Team
User:Lee G
Trip type: Couples
Third stay not the charm
08 Sept 2026
This was our third stay here and it was very disappointing. It didn’t feel like a luxury Fairmont experience that we had the two previous times we stayed. Our front door was all scratched up, and that’s something that should be taken care of. We did share that it was our anniversary and would be staying for four nights I remember receiving a lovely gesture the previous times, but this time they sent a petite fruit tart for both of us, which was appreciated, but not as generous. There was a disconnect with housekeeping, such as taking a robe and not replacing it, turndown service only one out the four nights, not replacing our water bottle, and it took 30 minutes for someone to come and bring one. They brought two bottles, then the housekeeper took that away the following day instead of leaving the unopened bottle. The room looked clean, but makes me question how through, if there was such carelessness. The concierge service was five star. Melissa is a rock star! She went above and beyond to assist and was so kind and courteous. We also dealt with Francois and this gentleman certainly is a Les Clefs d’Or concierge and provided top tier service.I would come back just because of them, otherwise it just wasn’t the elevated experience of a Fairmont that we had previously. Maria L, Guest Services / Front Office at Fairmont The Queen Elizabeth, responded to this review Dear Guest,Thank you for having taken the time to share your feedback regarding your recent stay with us. We sincerely regret to learn that your experience did not meet the high standards that we strive to uphold at Fairmont The Queen Elizabeth, especially as this was your third visit.We appreciate your comments regarding the condition of your door and the housekeeping inconsistencies you encountered. Such details are certainly important to us, and we will ensure that these concerns are communicated to the relevant departments for future improvement.On the other hand, we will make sure to share your kind comliments with Melissa and Francois.We hope to have the opportunity to welcome you back for a more luxurious experience in the future.Sincerely,The Guest Relations Team