Hotel 10

Recent Reviews: 980

• User:Alex M

  Trip type: Couples

  Modern hotel in a great location with good value for money

  03 Oct 2026

  We spent two nights here in September. The room was spacious, modern and very well equipped, with everything you need for a comfortable stay. The interior is stylish and up to date.The staff were friendly and helpful throughout our stay.The location is excellent, in a lively neighbourhood with plenty of restaurants, cafés and pubs nearby. The Old Town is also within easy walking distance, about 20 minutes.Very good value for money. Overall, a very pleasant stay, and I would definitely book this hotel again.

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• User:MxGirl77

  Trip type: Family

  Great Staff & Nice Rooms

  26 Sept 2026

  What a great hotel. We were in town for the World Cycling Competition. The staff are amazing; so friendly and attentive. Our room was perfect. It was on the first floor (but you had to go up one floor on the elevator). It was clean, modern and it was not carpeted (less dust and smell). The amenities were great; rainforest shower head, Nespresso coffee maker, quality beds and bedding. Parking below the hotel was convenient with in/out privileges.. We had restful nights and the location was a block away from a variety of restaurants. It was about a 20 minute walk to the Eaton Centre. We enjoyed this end of downtown. Would recommend and definitely stay here again. Thank you Hotel 10 for a memorable stay! Gerta T, Guest Services / Front Office at Hotel 10, responded to this review Hello,Thank you so much for this wonderful and detailed review! We’re thrilled to hear that you had such a memorable stay at HOTEL10 while visiting Montreal for the World Cycling Competition.It’s fantastic to know that you enjoyed your modern, clean and comfortable room, as well as the rainforest shower, Nespresso coffee maker, quality bedding and convenient parking with in-and-out privileges. We’re especially happy that you had restful nights and enjoyed our vibrant downtown location, close to restaurants and within walking distance of the Eaton Centre.Most importantly, thank you for your kind words about our team. We’ll be sure to share your compliments with them. They’ll be delighted to know they helped make your stay special.Thank you again for recommending HOTEL10. We look forward to welcoming you back on your next visit to Montreal!Warm regards,

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• User:HarryHazel

  Trip type: Friends getaway

  Our final stop in Canada before home

  21 Sept 2026

  We had started our in Boston to embark a cruise to Quebec. As we journeyed home this was our last stop in Canada was here, ready for the flight home.Given it was a main road, no noise at all.As an overnight stop, it ticked all the boxes. Modern, clean comfortable with an excellent shower room and separate toilet. Staff excellent, could not fault it. Gerta T, Guest Services / Front Office at Hotel 10, responded to this review Dear Harry,Thank you for sharing such a lovely review of your stay with us! We’re delighted that HOTEL10 Montreal was a comfortable and convenient final stop on your journey home. It’s wonderful to hear that you enjoyed the modern and clean accommodations, the excellent shower room, and the peaceful atmosphere despite our central location.We’re especially pleased that our team made a positive impression. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back to Montreal in the future.Kind regards,GertaDirector of Reception

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• User:DJMikey75

  Trip type: Solo travel

  Nice Hotel for a reasonable price

  28 Aug 2026

  Stayed here for a long weekend in August 2026. The hotel and my room was nice, clean, and modern. The mini fridge unfortunately didn’t work and the shower / tub combo design was odd to me (high tub wall so stepping in and out could be an issue if the floor was wet and the glass door only covered 2/3 or the length of the tub and water still leaked out onto the floor). My room was on the 1st floor ,which was a level above the street level. They provided ear plugs because it can be noisy due to the hotel being close to a number of bars and restaurants. The person working concierge was not friendly nor welcoming when I first tried to check-in a little early. When I eventually checked in, the front desk staff was very pleasant and friendly. The bellhop staff was also great. Location was in a good central location. 20-30 minute walk to Mount Royal, Old Montreal, and the Village. Gerta Telhallari, Guest Services / Front Office at Hotel 10, responded to this review Hello,Thank you for taking the time to share such a detailed review of your stay at HOTEL10. We’re pleased to hear that you enjoyed the cleanliness, modern design, comfortable stay, central location, and the friendly service provided by our Front Desk and Bell team.We’re sorry for the inconvenience with the mini fridge and for the concerns you experienced with the shower design. We will share your comments with our Maintenance and Operations teams for follow-up.As we are located in the heart of downtown Montreal, surrounded by restaurants, bars, and entertainment, some outside noise can occasionally be expected. While this is unfortunately beyond the hotel’s control, we provide earplugs as an additional option to help ensure our guests’ comfort.We also regret that your initial interaction with our Concierge/Valet did not reflect the warm and welcoming service we aim to provide. Your feedback is appreciated and will be shared with the team.Thank you again for your valuable comments. We hope to have the pleasure of welcoming you back on your next visit to Montreal!Sincerely,GertaDirector of Reception

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• User:Steven K

  Trip type: Business

  Used to be good rolling downhill quickly - AVOID

  27 Aug 2026

  This is a hotel I’ve stayed at a number of times and it’s just going downhill at a rapid pace. From inattentive , disinterested staff, to a lack shocking of amenities and basic inefficiencies I will not be returning. After checking in and dropping of my bag I wanted a quick bite before heading to a meeting. The bar staff were more interested in chatting to each other than serving a customer. When I did manage to get attention the first few choice I made were not available, ok that happens but it’s not like it was an extensive menu. So some overpriced wings (terrible greasy devoid of any seasoning) and a pint I asked to charge to my room…the response was ‘we can’t do that …’ so I had to ask why. …’we are on different systems because we are a separate business’. Ok it’s not uncommon for hotel restaurants to be contracted out but in general they work on the same P.O.S. Systems for the customer’s convenience. Alright, I’ll put it on my card and handed my Amex ‘We don’t take Amex’ which was strange because that’s the card I used to check in once again a perfunctory ‘well, we don’t take Amex it’s a different system. I would later be told that if I’d ordered via room service I’d have to pay with another card as well, really convenient. One my way back to my room I thought I’d ask ask for some clarification from the Hotel given the curt and vague answer given by the bar server. The fellow on the desk, Nasser, repeated the same answer and when I said well I find it silly that they don’t take the sa,e credit card I used to check in his response was ‘Well, just use a different credit card’…great customer relations. Once I got back to my room I noted it was a little worse for wear, there were no beside electrical outlets just black ‘panels’ screwed into the wall where plugs probably would have been. The I realized there was actually no kind of art or accent on the walls but a couple of screws/hangers where something would obviously hang. Perhaps most striking …not a single bottle of water, not even an overly one for purchase nothing. This is supposed to be a four star hotel. Luckily I remembered on my way back from dinner to stop and the gas station convenience store across the street for a couple of bottles. Breakfast a substandard buffet at $30 a head…pass. Tethered a coffee shop around the corner. In summary what used to be a good, fun and welcoming hotel is rolling down hill quickly. AVOID. Gerta Telhallari, Guest Services / Front Office at Hotel 10, responded to this review Dear Guest,Thank you for taking the time to share such detailed feedback, especially as a returning guest. We are sorry to hear that your recent experience did not meet the standards you have come to expect from HOTEL10.Regarding the restaurant charges, as explained to you at check-out, we have recently implemented a new POS system. At the moment, the restaurant and hotel systems are not yet fully connected, which temporarily requires guests to settle their restaurant bills directly at the restaurant. We understand that this may be less convenient, and our teams are working toward connecting both interfaces to provide a more seamless experience.We also regret your comments regarding the service you received and will share your feedback with the teams concerned. We appreciate your remarks regarding the room and amenities as well, as they help us identify areas requiring attention.As for bottled water, HOTEL10 is part of an environmental initiative aimed at reducing single-use plastic. Instead of providing plastic bottles in the rooms, we offer a filtered water fountain in the lobby where guests can refill their own bottles.We sincerely regret that your recent stay left you disappointed, particularly as you have stayed with us several times in the past. We value your loyalty and hope we may have the opportunity to restore your confidence in HOTEL10.Sincerely,GertaDirector of Reception

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