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Intercontinental Montreal

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Intercontinental Montreal

locationDowntown, Montreal-QC

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About Intercontinental MontrealAbout Intercontinental Montreal

Location

The hotel features one of the most sought after locations in one of North America's most cosmopolitan and European-influenced cities. Situated in the heart of the financial district at the gateway to Old Montréal (Vieux-Montréal) and the city centre, the hotel is part of the city's World Trade Centre. This 10-storey commercial complex sits atop Fortification Lane, over ruins of the walls to the old city that date to the 1600s. The bus and train stations can be reached in around 5 minutes' walk.

Facility

357 rooms are available to guests in a 26-storey main building and an auxiliary building. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service and a laundry service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine. 18 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can strike that perfect balance between exercise and relaxation in the indoor pool. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments.

Meals

Various dining options are available, including a café, a bar and a pub. Delicious specialities await guests in 3 non-smoking, air-conditioned restaurants. Catering options include half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Intercontinental Montreal Amenities at Intercontinental Montreal

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1226

Very Good

1062

Average

333

Poor

136

Terrible

93

Recent Reviews: 2850

  • User:Louis W

    Trip type: Business

    ITEM MISSING FROM ROOM, ZERO ACCOUNTABILITY, I HAVE TO PAY FOR ITS RETURN!

    rating28 Jan 2026

    DO NOT STAY AT THIS HOTEL, the staff steals from you and then shovels steaming BS on you in the form of very weak excuses, and then they make YOU pay for the return of your belongings!My toiletry bag was missing after housekeeping went through the room. First Front desk suggested housekeeping had been "confused," about a toiletry bag??! They said that they they thought I had checked out. Then why did they leave my hand cream, wet wipes and charger where I'd left them? They also left the bathrobe in the bathroom. Bizarre thing to take, my toiletries. Front desk provided me with a toothbrush and paste, but I don't feel comfortable staying where thieves lurk on staff.They then blamed in on the "supervisor," again saying s/he thought that I had checked out. How incompetent is your "supervisor" that s/he would take my toiletry bag but leave my hand cream (which was immediately next to the bag), along with my charger and wet wipes, and let the hotel bathrobe on the hook in the bathroom?!?! You need to stop making excuses. Your housekeeping team has a THIEF on it, FIX THAT and you won't have to make ridiculous EXCUSES, that only make you seem terribly incompetent!PLUS THEY MAKE ME PAY FOR THE RETURN OF MY ITEMS!!!! WHAT A BLOODY NERVE!!!!!!!! Your hotel STINKS, your management is ROTTEN, and you have at least one THIEF on staff. Great Job TEAM!

  • User:PSPJeff

    Trip type: Friends getaway

    A fantastic InterContinental experience! Love the Club Lounge!

    rating16 Jan 2026

    This was my second stay at this property. The first round I did not have Club Lounge access, but this time I did and what a pleasant experience that makes it! The staff were all great in the Club Lounge. The morning guy was personable and I was in very early being jet lagged from Bangkok. Turns out he lived a portion of his teen years in Bangkok, so nice conversations. The primary evening guy was off on our first nights but he was a lot of fun to chat with as well once he was back on. I am both excited and sad that the hotel closes down at the end of this month for renovations over a year long. I'm sad that the hotel employees are without a job, and I hope the owner has some other property he can employ them during renovation so that they may return. And while the hotel has been beautifully maintained, I'm excited to see an all new InterContinental. Ours in Bangkok closed for over a year for renovations and the hotel is now stunning. I'm expecting Montreal to be the same. I'll be back to test it all out after reopening!

  • User:jennieerin73

    Trip type: Couples

    super comfortable and friendly hotel in a great, central location.

    rating05 Jan 2026

    I have seen complaints about the dated decor here and sure, it's a little old fashioned but an exceedingly comfortable, centrally located hotel with spacious, cozy rooms and friendly staff. At about $250 US a night, which is what we ended up paying, it was a good value.

  • User:pnina b

    Trip type: Couples

    Friendly, convenient if kind of dark

    rating25 Dec 2025

    This was a lovely experience. The room was clean, well-cared for and large enough to accomodate all our stuff! The location allowed access to Reso or was close enough for walking to most of the areas we visited.The restaurant was good, and the breakfast was exactly what you'd want, whether you eat a big breakfast or just a little one.The staff was attentive and helpful.One complaint: our room was sooo dark, it kind of drove us crazy because our winter visit corresponded with the darkest time of the year. Hard to read, despite the (harsh) lights over the bed. The lighting and the access to electric plugs needs a major upgrade. If we wanted to read for awhile, we needed to go to common areas.

  • User:Piperman2

    Trip type: Friends getaway

    Enjoyable stay!

    rating23 Dec 2025

    Great stay and location, with proximity to the old part of the city and central business district. The hotel can use an upgrade and will be temporarily closing. Til then, this is a fine hotel with great service provided by their staff and overall visual appeal that can lead you to easily overlook some blemishes. Look forward to staying again.

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