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Le Centre Sheraton Montreal Hotel

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Le Centre Sheraton Montreal Hotel

locationDowntown, Montreal-QC

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About Le Centre Sheraton Montreal HotelAbout Le Centre Sheraton Montreal Hotel

Location

This conference and business hotel is located in the heart of Montreal, just a few steps away from the famous underground city, the shopping district, fabulous restaurants and the city's exciting nightlife. The Old Town, Place des Arts and the casino are easily accessible by public transport or in a few minutes' drive.

Facility

825 rooms, including 20 junior suites, 37 suites, 420 single rooms and 339 double rooms, are located on 37 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The freshwater pool complex guarantees comfortable swimming with its indoor area and pleasantly heated water. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and bowling. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and hydrotherapy treatments.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. All-inclusive is offered as a catering option. A continental breakfast gives guests many delicious reasons to rise and shine. At lunch and dinner, guests can order à la carte or choose a set menu. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers snacks.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Le Centre Sheraton Montreal Hotel Amenities at Le Centre Sheraton Montreal Hotel

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Bowling

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

967

Very Good

1283

Average

506

Poor

168

Terrible

92

Recent Reviews: 3016

  • User:ykk87

    Trip type: Business

    Clean, pleasant stay

    rating01 May 2026

    Location is central with easy access to many restaurants and shopping. Room was clean and staff were friendly.

  • User:Karin M

    Trip type: Family

    Great hotel directly in the center

    rating21 Feb 2026

    We really enjoyed this place, stayed for 3 nights. The hotel is beautiful, with state of art bathroom, quiet rooms and right in the city center. Many local restaurants and stores are within walking distance. Only con is that there is no breakfast available only a la cart which is not cheap. But there is Starbucks located in the lobby area. Gym and pool are both great addition , gym is bigger then in most hotels. Definitely recommend this place .

  • User:Sherpa07778923858

    Trip type: Family

    Excessive fees.

    rating06 Jan 2026

    We are still waiting nearly a week later for our excessive $350 deposit but worse, we stayed less than 24 hours but were charged for two days of parking- $35 and another $20. That $55 is theft for less than one day. The attendant called us irresponsible for not knowing when they arbitrarily charge another day although the sign says $13. We will be contacting our bank. Guest services Manager GSM , Guest Services / Front Office at Le Centre Sheraton Montreal Hotel, responded to this review Hello,Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the respective leadership team to ensure the necessary guidelines are in place and reviewed to prevent such experiences from occurring in the future. Please feel free to contact us directly for any further assistance. I hope you choose to stay with us again when your travels bring you back to the area.

  • User:Dan V

    Trip type: Family

    Room was left uncleaned for the whole day

    rating04 Jan 2026

    I have been a Marriot/Starwood member since 1999. This is our 3rd trip to this hotel within the last 2 years, however, this trip we have experienced terrible service. Throughout the trip, housekeeping was a real issue. This initially started with minor problems. As it is now wintertime in Montreal, dirt residue from our boots were left on the floor. In addition, our dirty glasses and tissues have not been replenished, and the bed sheets have not been changed. On the third night, we went out the whole day from 6am to 2pm, and the room was not cleaned for the entire day. We stayed in the room from 2pm to 4pm and left the room without the do not disturb sign. When we came back at 7pm, the room was still not cleaned. We then called room service to request our room to be cleaned, and they replied saying that the housekeeping service had stopped. In response to this, we went down to the reception and complained to the front desk staff, who then called guest service manager HYUNJUN KIM. Mr. KIM replied with a condescending and sarcastic tone and kept on repeating that our room was not available for the housekeeping service's time. We replied that when our room had the do not disturb sign for 2 hours, they could have contacted us through the phone/messages to tell us our room was not available for them to clean. Overall, we found that Mr. KIM's responses were unprofessional and very rude, as we feel very insulted that he constantly tried to make a mockery out of us. However, they did provide us with new towels and tissue paper for the night. Guest services Manager GSM , Guest Services / Front Office at Le Centre Sheraton Montreal Hotel, responded to this review Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the respective leadership team to ensure the necessary guidelines are in place and reviewed to prevent such situations from occurring in the future. Please feel free to contact the Front Office Director for any further or future assistance.I hope you choose to stay with us again when your travels bring you back to the area.

  • User:717davidp717

    Trip type: Couples

    Gone to les chiens

    rating07 Dec 2025

    Breakfast ice-cold, potatoes made from tenderized hockey pucks, served in a cardboard box with wooden cutlery and the wrong coffee order.

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