Ste-Catherine

Recent Reviews: 67

• User:Guide22029151868

  Trip type: Friends getaway

  Go somewhere else

  01 Jun 2024

  It smells horrible in the room and everywhere in the hotel. There was no soap in the bathroom. There was Holes in the sheets. The boss and night employee are disrespectful. He refused to refund my deposit because he didn't write my name properly.

• User:828maxz

  Trip type:

  the HORROR !! the guy didn't want to give me back my deposit (even without looking at the room)

  15 Aug 2022

  First of all, I need to tell that I'm a discreet crossdresser, shy, with no confidence in my self... yet, hopefully.. The story goes on : I got there to leave my bags and to go out with friends in the Montréal, so I don't mess around with the room, if I'm there 30 minutes.. that's good.. So, when I wanted to check out (at 6am) the guy ask me some question, unsusual ones, after getting some answer he then told me he could not give me back my deposit because its the manager task... But the young guy look weird, like he was looking for its words.. After some time arguing gently, he told me ''okay I will do 50/50, I will give you 10$ of the 20$'' I'm like .. if you have the right to get 10$ out of the cash why not 20$? especially if its written on the paper in front of us (room X 20$ deposit) I got a wild speculation in my head : at that moment I knew the guy was probably doing it to every customer that seem ''breakable enough'' if he do that to 4-5 people a night, he probably get 50 to 100$ in the back of the business... But I cannot confirm it. Its just a bad start to make me believe differently, anyway in the end the guy ''throw me 4-5$ in paper through the little reception hole'' I got them and before leaving he told me ''you should say thanks'' in a not gentle way.. (my perception)So ! the next week I got there too !! yep .. yeah going there again, I really like my friends... First the room I rent was the last one, was smaller than before and I paid it 20$ more than the last week (it was the same day i think) seem like a closet upstairs but to leave only my things I was ''okay'' with it.But then realizing that the employee there was the manager I could finally talk about what hell I lived the last time and explained my story, the manager told me that there was a guy that was making trouble, so he showed me some picture of employee to pinpoint who it was... After, I confirm if I would have problem taking back my deposit if I were to leave around 5-6am, he reassured me on that... 6am arrived, go back to my room, taking my things back, going to the desk... the same young guy ''sleeping on the job'' was there ... aaaaaanndddd the story repeated its self till I told him a deposit is my money... should we settle this with the police ? and then when he ''Give'' me my money back he told me I should go elsewhere next time .. (how is this possible im the dream costumer, I pay full room, I don't use it, when I come back is to leave..) anyway taking my money back and I got out... All the week I tried to contact the manager and when I called, the employee who answer, was strongly repeating to me in a panicking way.. ''what is it for'' like 3 times, and each time more aggressively, even if I told him its between me and the manager... So this is my little story with this ''special'' hotel...

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• User:towella69

  Trip type:

  Great location - tatty but safe

  23 Jul 2022

  The hotel is in desperate need of an update..The room was clean and had hot showers and cool air con. The staff were all very helpful. They lent us a kettle to make tea. You can park round the back for an extra $10 per day. Great location.. The breakfast was very good for toast and pastries. There are always staff around so felt very safe.

• User:Kayng66

  Trip type: Couples

  Ok hotel in the gay villagy

  09 Aug 2019

  Ste. Catherine hotel in located right in the gay village. The appearance of the hotel looked pretty sad, the carpet of lobby smell smoking; however, the room is clean and the bed is comfortable enough. There is a charge of $15/night for parking in the back. The front street is completely blocked off for summer. It is very expensive and hard to find parking in downtown so we parked the car at the hotel the entire time and walk to downtown or use bus and metro. It is about 45” walk to downtown.

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• User:rodrigonerys

  Trip type:

  Good hotel

  05 Aug 2019

  This is a good hotel. They have a good and clean room with a confortable beds. The breakfast is simple but good. They could include parking price in the total price, is more easy. The bath is very small.