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Hidden Valley Resort, Ascend Collection

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Hidden Valley Resort, Ascend Collection

locationHuntsville, Muskoka - Algonquin Park-ON

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About Hidden Valley Resort, Ascend CollectionAbout Hidden Valley Resort, Ascend Collection

Location

This hotel welcomes guests in Huntsville.

Facility

The hotel has a lift and features 93 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. Guests in search of the perfect souvenir are sure to find it in the gift shop. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service and an alarm call service.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the lake view from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, beach volleyball, volleyball, golf, fishing and horse riding. Water sports enthusiasts can enjoy paddle boating, canoeing and kayaking. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym, badminton and billiards. A spa and a sauna are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily.

Amenities at Hidden Valley Resort, Ascend Collection Amenities at Hidden Valley Resort, Ascend Collection

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Badminton

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sauna

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Centre

9 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

260

Very Good

229

Average

123

Poor

90

Terrible

79

Recent Reviews: 781

  • User:Kim D

    Trip type: Friends getaway

    2/5 Stars

    rating23 May 2026

    Hidden Valley has a beautiful setting and the beds were comfortable, but there are several areas that need improvement. Noise from other guests in the hallways continued late into the night, making it difficult to rest. Front desk communication was also disappointing, as calls often went unanswered and responses came much later than expected. In addition, the floors in our room did not appear to have been thoroughly cleaned. The room itself was fine, but overall the experience did not compare favourably to other hotel chains such as Hampton Inn, where cleanliness, service, and noise management are generally more consistent. Hidden Valley has potential, but guest comfort and responsiveness need more attention.

  • User:Sam A

    Trip type: Couples

    Stayed one night of a planned five.

    rating23 May 2026

    I hate to give negative reviews as I am aware that you cannot please everyone. However we visited in mid May only to be told that there was no bar, no restaurant and no massage facilities. We had travelled from the UK and were very disappointed. I could not find anything on the website to support this.

  • User:Jolanta K

    Trip type: Family

    Stay away from this place.

    rating17 Mar 2026

    This is not what it used to be. This is not our first time here but might be the last time. Apparently, this place is under new ownership and it’s not good.Firstly, if the hotel is under renovation that should be mentioned.On arrival I unpacked 2 kids and an 80 year old mother. Only to find the bed broken and needed to be replaced and so we changed rooms to unpack every one again. They gave us breakfast for our stay. Ok. Let’s think positive and move on.Went swimming, great choice for old and young. Unfortunately, this is not a heated pool it’s a cold plunge. First story it was being worked on. Second story it would be fixed next day. Third story it wasn’t going to be done this week at all.Went to the restaurant to eat dinner. Well the menu is not the same. Can’t even get a proper dinner. Well they had to change the menu blah, blah,blah. $140 later and don’t get me wrong I have no problem spending the money just give me choice beyond a burger and wings, would have been happy to pay more. Let’s move on. Back to the room.So let’s add the fire stick we brought with us to the tv and watch movies it’s getting late anyways. Well after getting an extension cord so we could even plug it in….the converter doesn’t work. Are you kidding me right now. Convinced everyone tomorrow would be better as we still thought the pool was getting fixed (found out in the morning that it wasn’t going to happen and no one was trying to fix it anytime soon).Day 2 - Went to front desk and got a converter and took the kids for private ski lessons and then went into town. Let me tell you nothing to do there. BTW no lunch available at the hotel so you eat the breakfast buffet 7-10 or you wait till 5pm to eat, or as we did go into town.Brought kids to pool for try number 2. All kids are in hot tub counted 10, all kids, pool noodles, no parents keeping them normal, and so no room for adults in the hot tub and kids clearly can’t handle the cold plunge pool either.2 more day not sure how I’m about to survive.

  • User:Brenda T

    Trip type: Family

    Horrible

    rating19 Dec 2025

    We stayed here for 2 nights in Dec 2025. It was horrible. First there was water on the floor, the fridge had leaked. It was also freezing. Concierge came and offered to change rooms. We did. The next room was freezing and was not warming up. We crawled under the covers. The heater was working, but not enough heat to warm up the room. The concierge did offer to change rooms again but we settled on extra blankets as im sure all rooms are cold. If thats not bad enough, the shower water was hot and then cold as I was full of soap and shampoo Same thing the next day. We asked to speak with manager but not in. Hmmmm my daughter sent an email, no reply. I've left 2 messages and no reply.I will never stay there again. Id much rather pay extra and stay at DeerhurstBTW. The room finally warmed up by pur 2nd night but floor was still cold.

  • User:AshleyK821

    Trip type: Business

    Great Setting for a Holiday Party

    rating16 Dec 2025

    We came here for a work holiday party. The view from our room was gorgeous, the buffet food was excellent and the party overall was great. The DJ they hired did an excellent job. Only downsides were they charged more than $11 for one can of hard cider, and the rooms/hotel are a bit dated. Overall, a very pretty area, a memorable meal, and a fun time.

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