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Courtyard Niagara Falls

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Courtyard Niagara Falls

locationChutes du Niagara, Niagara Falls-ON

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About Courtyard Niagara FallsAbout Courtyard Niagara Falls

Location

The hotel is located in Niagara Falls, in the heart of the tourist district and just one block from the world famous Niagara Falls. Guests are at very short distance from the Fallsview Casino, Casino Niagara and Clifton Hill - the street of fun in Niagara Falls. Toronto Pearson International Airport is situated at a distance of approximately 125 km.

Facility

The hotel welcomes guests in a 10-storey building with a lift and 258 non-smoking rooms. The reception desk is open round the clock. A cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a childcare service, a car hire service, room service and a laundry service. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and a sauna. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Courtyard Niagara Falls Amenities at Courtyard Niagara Falls

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

966

Very Good

998

Average

314

Poor

97

Terrible

96

Recent Reviews: 2471

  • User:Flyer03161911869

    Trip type: Family

    Zero Supportive Staff

    rating03 May 2026

    Not at all supportive staff We had 2 kids with us and they show no consideration for them I wish i could give them negative rating

  • User:PBandJamminJourneys

    Trip type: Couples

    Great location, service could be better.

    rating02 May 2026

    We visited the Falls for 2 days in April 2026.The room was very large and clean on arrival. The bathroom was updated with a spacious shower. The room included the use of a smaller than average mini fridge.Of note, the hotel advertises (both on the website and on the in room TV) that the room will be serviced and cleaned daily. This is not the case. We called down to ensure the room would be cleaned and the front desk told us it is their policy to only clean rooms on the second day. They did offer to replenish our coffee station and the towels which we accepted. When we returned to the room, the towels were just left stacked under the TV and a baggie of coffee, cream, and sugar was left on the counter. Not a huge deal given that we just put them all away, but I was expecting a little better service.The hotel is situated in a great spot. A 15 minute walk (or less) to both Casinos, 6 minutes to Clifton Hill, and about a 15 minute walk down to the falls.I would stay again, but would like to see the room servicing improved.

  • User:Chantal H

    Trip type: Couples

    Buyer Beware - Fraudulent Advertising

    rating18 Apr 2026

    Buyer beware!We booked a king suite with sofa bed at this hotel, which advertises having a whirlpool tub. Upon arrival we were met with a standard King room. When we requested the room we booked (through mariotts website as a bonvoy member) assuming this was a standard check in mistake, we were told its a "known flaw" in the system where apparently mariott classes all king rooms with sofa bed the same and the whirlpool room is not garunteed. This is not noted anywhere in the reservation, I even asked the manager if its in fine print anywhere and he said not that he was aware of. The manager on site was just as frustrated as we were as his superior Ryan Simpson, this properties revenue manager, gave him 0 support or ability to provide customers with anything other than "comped parking". And is unreachable during the busy weekend rush. Disgusting. Absolutely deplorable customer service, fraudulent advertising and disgusting treatment of the front line staff who are taking a beating from frustrated customers. We are long time customers of this hotel (which we even shared with the lovely girl checking us in at the hotel) and we will never be back. Ryan Simpson - you should be ashamed and held accountable.

  • User:hilaryt364

    Trip type: Family

    Multiple things went wrong and staff did not care

    rating30 Dec 2025

    Multiple problems with this hotel. Front door requires a key card and staff said it was due to the wind. We now suspect it is due to safety concerns. One of two guest elevators was out of service as well as the service elevator. Only one of 3 elevators worked and the staff with laundry bin was taking up half the elevator going from floor to floor at peak evening hours. Staff was unapologetic. Back door from parking lot was out of service so we had to walk around hotel to front door. In the morning we discovered our car had been broken into. Glove box opened and things were moved around. Two pair of Rx sunglasses were taken. We are 99% sure we locked the car. Again, staff was stoic, did not seem surprised, and were unapologetic. Rooms were just ok. There are better places to stay. We will not be back.

  • User:Charli P

    Trip type: Family

    You were good…I’m waiting for you to be great

    rating07 Nov 2025

    Stayed midweek for two days. No acknowledgment of elite status at check in, no perks offered (breakfast/parking) during stay. Rooms are renovated (pictures need updating) but there’s nothing special about the hotel. Room was clean but no fitted sheets or mattress covers on the beds. There’s a reason why this hotel was the cheapest Marriott in the area. Don’t get your hopes up for anything magical if you stay here

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