Hilton Garden Inn

Name: Hilton Garden Inn
Address: 500 York Rd, Niagara Falls-ON, canada
Telephone: +44-204-505-9777
Rating: 4.3

Niagara-On-The-Lake, Niagara Falls-ON, Canada

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About Hilton Garden Inn

location

The hotel is located 10 minutes from Niagara Falls and about 20 minutes from the historic Old Town Niagara-on-the-Lake. Nightlife, the bus station and shopping opportunities are all just a 10-minute drive away.

facility

The hotel has 2 lifts and features 118 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service and a laundry service. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can recharge and leisurely swim a few laps in the indoor area's heated freshwater pool. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, basketball and horse riding are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling, squash and callisthenics. A wellness area with a sauna is available at the hotel.

meals

Various dining options are available, including a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The menu also offers diet meals and children's meals. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hilton Garden Inn

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Conference Room
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  Internet access
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Picnic area
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  Reception
General Services
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
Security
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Gym
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  Golf
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  Events

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

921

Very Good

639

Average

190

Poor

Terrible

Recent Reviews: 1840

User:FannyM192
Trip type:
Vacation Time with my special daughter
24 Sept 2026
Everything was wonderful, safe and close to my hotel. not by walking but driving. Canada is a big country.I did not take any tour, I planned mine from home, at my daugther and my time, with no worries or hurries: I really enjoyed Butterfly conservatory, Fort Erie museum, wineries, Niagara on the lake town, Niagara falls or cours. In Missisauga city at Kariya Parq, Egypcian Museum ,and Toronto city. I travelled with my dawn syndrome daughter and we received care, attention and excellent service. Front Desk, Owner at Hilton Garden Inn Niagara-on-the-Lake, responded to this review Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
User:296lizk
Trip type: Friends getaway
Go elsewhere
19 Sept 2026
The location was great for where we were going. I’ve stayed at many Hilton, but this certainly didn’t meet up to our expectation.When we got there, they did not have any Internet meaning I had to go out elsewhere to be able to use my computer. The next morning I woke up and we could not get the coffee maker to work. After that we went in the shower the door would not stay closed. It’s pretty hard to hold the door on the shower closed and have a shower. The water was everywhere in the bathroom, taking all the towels to wipe up after the shower for two days I felt like the Cleaning Lady . When looking for a hotel in the area go to the White Oakes do yourself a favour . Front Desk, Owner at Hilton Garden Inn Niagara-on-the-Lake, responded to this review Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. I will share your comments with our team and want to assure you that this is not our normal level of service. We hope you will consider staying with us again in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
User:Carl H
Trip type: Couples
Convenient Travel Hotel
12 Jul 2026
We stayed two nights at this property, while visiting Niagara Falls, Niagara on the Lake, and the Welland Canal. The room was nice. The hotel breakfast was very good. The hotel offered nice amenities upon check-in, along with little snacks to taste when entering or leaving the hotel lobby. Convenient location to everything, without the busyness and crowded spaces surrounding Niagar Falls. Front Desk, Owner at Hilton Garden Inn Niagara-on-the-Lake, responded to this review Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
User:maya_elizabeth
Trip type: Couples
Perfectly pleasing pup friendly stay
11 Jul 2026
We had a great two night stay with our puppy. We know this area well and have stayed at all of the hotels in this vicinity. We chose this location based on pet friendliness and availability and the reliability of the Hilton chain. We were happy with our stay. The property is well kept, our room was comfortable, and reception staff were all super friendly. It’s a convenient hotel for getting into and around the region, as it’s right off the QEW. We loved the pet treats provided at check in. Nice touch! Front Desk, Owner at Hilton Garden Inn Niagara-on-the-Lake, responded to this review Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
User:Lynn B
Trip type: Couples
Perfect spot To stay for shopping at the Outlet mall or visiting Wineries ??
28 Mar 2026
Stayed here for for 1 night. Our room was very spacious Bed was very comfortable with lovely linens. Bathroom was perfect , large and clean. The only negative was the coffee bar area needed at least a pot light overhead. Definitely a perfect spot to stay if you are interested in visiting the huge Outlet Mall or driving to the numerous Wineries. Front Desk, Owner at Hilton Garden Inn Niagara-on-the-Lake, responded to this review Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.