Quality Fallsview Cascade Inn

Name: Quality Fallsview Cascade Inn
Address: 5305 Murray St, Niagara Falls-ON, canada
Telephone: +44-204-505-9777
Rating: 3.7

Chutes du Niagara, Niagara Falls-ON, Canada

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About Quality Fallsview Cascade Inn

location

This hotel welcomes guests in Niagara Falls.

facility

The hotel has a lift and features 71 rooms. The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a currency exchange service, a cash machine, an alarm call service, a conference room and a business centre. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the car park. Complimentary newspapers are available.

rooms

Rooms are equipped with air conditioning. Guests can enjoy the view of the courtyard from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A desk is provided. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A hairdryer is provided in the bathrooms. The hotel has non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, golf, horse riding, a gym, a spa and a sauna.

meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Quality Fallsview Cascade Inn

Facilities
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  Air conditioning
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  Shops
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  Internet access
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  Pets
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  Newspaper
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  Parking
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  Wifi
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  EV Charging Station
Common Area
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  Reception
General Services
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
Hygiene
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  Contactless check-in/-out
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Restaurant
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Toiletries
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Tennis

Location

Around this property:

Centre

6000 m

Airport

18000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

279

Very Good

515

Average

227

Poor

Terrible

Recent Reviews: 1178

User:Mary Pat M
Trip type: Solo travel
Do not stay here.
22 Aug 2026
NEVER will stay there again. We were in an older section of the hotel and the room was horrendous. Definitely clean but otherwise unacceptable. We were arriving late so we got put into a WELL USED room , which they tried to update terribly.They had lots of excuses and we are now seeking compensation as they were booked solid an we could repack and move later on Sat. BIG INCONVENIENCE when you have other things to do, already booked.THE CONTINENTAL BREAKFAST- in a very small room so we ate in our room.SORRY TO SAY IT IS NOT A PLACE TO STAY.
User:Lisa P
Trip type: Family
Quaint hotel in a fantastic location
17 Aug 2026
This hotel is great! It is great value for the money, clean, and in a fantastic location to walk to everything. Check in was quick and easy, the room was clean and cute, the kids enjoyed the pool and the waffles at breakfast. It is dated, so if you want something luxurious this isn’t it, but if you want something clean, quaint, and cost-effective, this is it. I love that the rate includes the parking, fees, and free breakfast. I would definitely stay here again.
User:Grace H
Trip type: Family
Very disappointed stay
10 Aug 2026
Very disappointing stayUnfortunately, we were very disappointed with our stay at Quality Hotel Fallsview Cascade.The rooms are very old and clearly need renovation. Our standard room looked dated, and it did not feel properly cleaned when we arrived. We found hair on the counter, items left in the bathroom/sink area that appeared to have been left by a previous guest, and some of the hotel amenities/utensils had opened packaging, which was very unpleasant.The housekeeping service was also extremely disappointing. During our entire stay, the room was only cleaned when we first arrived and again when we left. When we asked housekeeping to clean or even dry/clean the room during our stay, we were told no. This is not the level of service we expected from a hotel.The breakfast was another major disappointment. I absolutely do not recommend choosing this hotel because of the breakfast. It was extremely basic and cheap: eggs, sausages, a muffin, and very limited options. Definitely not worth paying extra for.The only positive thing we can say is that the parking was convenient, which was helpful because we had a car.Overall, the hotel is old, poorly maintained, and the housekeeping service needs serious improvement. For the price we paid, we expected much better. Unfortunately, we would not recommend this hotel and would not stay here again.
User:840lynnep
Trip type: Couples
Would definitely not stay again
31 Jul 2026
We stayed in the tower because I thought these rooms were supposed to be updated. Our room was very outdated. The furniture was very old and banged up. The bathroom was also very outdated. The room was not very clean and that made it worse. There was hair behind the toilet and hair behind the door to the bathroom. The breakfast was also bad, so bad the second day we went somewhere else for breakfast and I'm not that picky. I should have known as soon as I saw the lobby how bad the room was going to be. This was for our wedding anniversary and I really wish I had just spent more and stayed somewhere nicer.
User:Kim B
Trip type: Family
2 Star.
31 Jul 2026
This hotel needs to be updated. Rooms were clean but nothing special. 7th floor is better. 4th floor smells. The curtains need to be replaced. The buffet was ok.Close to Casino. 15 minute walk to Clifton Hills.