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Radisson Hotel & Suites Fallsview

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Radisson Hotel & Suites Fallsview

locationChutes du Niagara, Niagara Falls-ON

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About Radisson Hotel & Suites FallsviewAbout Radisson Hotel & Suites Fallsview

Location

This hotel affords an ideal location at the heart of Fallsview resort, just 100 m from the wonderful Horseshoe Falls. The Niagara Fallsview Casino as well as the resort's main attractions, restaurants, parks and shopping venues lies within walking distance.

Facility

Guests have a choice of 114 single rooms and 118 double rooms located in a 15-storey main building and a 5-storey auxiliary building. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, room service and a laundry service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can strike that perfect balance between exercise and relaxation in the indoor pool. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including crazy golf, fishing, horse riding, sailing, diving, a gym and hiking. Additional leisure activities include an entertainment programme, live music and a casino.

Meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Radisson Hotel & Suites Fallsview Amenities at Radisson Hotel & Suites Fallsview

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

LocationLocation

Map preview

Around this property:

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1622

Very Good

1226

Average

421

Poor

207

Terrible

176

Recent Reviews: 3652

  • User:1971Advisor1971

    Trip type: Couples

    You can do better.......

    rating02 Apr 2026

    I hate negative reviews so I will be as brief and as positive as I can be. If you like 1984-1992 hotel services and amenities then ignore this review, grab your rotary phone, and call in a reservation right now, you are just the guest they are looking for!!!! Long, arduous check-in? CHECK. Somewhat clean but extremely dated rooms? CHECK. Niagra Falls Ont. is a cheesy place to begin with, this place doesn't compare to most of the other options in the area. To write this review is went from the "WIFI" they offer, to using my cell phone, again, not a big deal for some. So if you don't want a modern room, modern amenities like decent wifi and a "typical" check-in, all for the same price I might add, enjoy your stay! IHG Service, Other at Niagara Fallsview Hotel, responded to this review Hello 1971Advisor1971,Thank you for choosing IHG Hotels & Resorts as your travel partner. We appreciate you taking the time to share your candid feedback, and we value you as one of our guests.Delivering a comfortable stay with efficient service and reliable amenities is always our goal. I am sorry to hear about your stay experience. While we recognize that guest expectations vary, your feedback highlights areas that are important to review and address.I am currently reviewing the details of your experience. To continue with this review and ensure we have complete and accurate information, please send an email to IHGService@ihg.com and include the following:The name the reservation was under and the confirmation number (if available)The dates of your stayAny actions the hotel management may have taken to address your concernsYour IHG One Rewards member number (if applicable)Your contact information, including name, phone number, email address, and mailing addressThank you again for taking the time to share your feedback and for choosing our brand. I look forward to receiving your information and assisting you further.Sincerely,Ronald R.Case ManagerIHG Hotels and Resorts Service

  • User:holsmum

    Trip type: Family

    Comfortable 1 night stay

    rating16 Nov 2025

    As IHG members we chose this hotel for our one night stay at Niagara Falls. We stayed in The Intercontinental, Toronto before travelling here. The hotels can’t be compared obviously as we paid per room here what we paid per person there! IHG are in the process of converting this to a Voco. So far it seems only a few signs have been put up.IHG status was recognised and upgrade provided, no falls views rooms left but we did have a view and appreciated the bigger room for 2 adults and a teenager. Also late check out given. The room was comfortable, decent shower and beds, coffee maker worked. It was pretty basic and tired but did the job for 1 night. No breakfast provision here but you can go to Turtle Jacks downstairs (we didn’t). Small gym and pool looked OK. Location was really good with bus outside and close to incline railway. Uber readily available. Staff were friendly and helpful. No staff uniform here which is unusual for IHG. I’m not sure this will be a Voco by the end of next year, there is literally nothing that could be kept! There is a huge amount to be done for this hotel to be of Voco standard. Victoria Fallon, Guest Services / Front Office at Niagara Fallsview Hotel, responded to this review Dear HolsmumThank you for your review and for being an IHG member. We are thrilled to hear that overall enjoyed your stay with us. We very much appreciate you letting us know that you found our staff to be friendly and helpful. Please know that our entire staff thanks you for your business. We look forward to seeing you again the next time you are in the area.

  • User:cnt1248

    Trip type: Couples

    Amazing... no notes!

    rating25 Sept 2025

    I was stunned when we walked into our room (room 1036). They had the window open and, bam! The Horseshoe fall is right there!!! Speechless. It's magnificent, no notes. The room itself is dated but clean and comfortable. The staff was nice, helpful and cute as buttons. The restaurant inside (Turtle Jacks) is fantastic. I'm so happy with our entire stay. Victoria Fallon, Guest Services / Front Office at Niagara Fallsview Hotel, responded to this review Dear cnt1248We are so happy to hear that you loved the view of the falls from your room. We also appreciate you letting us know that you found our staff to be friendly and helpful. Our entire team thanks you for your business. We hope to see you again should you be in the area.

  • User:felinex02

    Trip type: Solo travel

    Great location and on site restaurant

    rating15 Sept 2025

    Nice hotel in a great location with cheaper rates than others next to it. Good on site restaurant. Wego bus stop is right out front of hotel. Victoria Fallon, Guest Services / Front Office at Niagara Fallsview Hotel, responded to this review Dear Felinex02We are thrilled to hear that you enjoyed your stay with us. We very much appreciate you letting us know that you found our location to be convenient for your visit to our beautiful city, Our entire staff thanks you for your business. We look forward to seeing you again the next time you are in the area.SincerelyVictoria FallonAssistant General ManagerNiagara Fallsview Hotel and Suites

  • User:johnnyboyyork

    Trip type: Couples

    Give it a miss until it's had its refurbishment - and be prepared for no Falls view!

    rating15 Sept 2025

    So bad I didn't check in!Having had a poor night at another IHG hotel in the area, I decided to consider this one as an alternative. On calling the hotel's direct number and then selecting the reservations option, I was assured by a chirpy and helpful young lady that the conversion to a Voco was well progressed and that I'd receive all the usual amenities extended to a Diamond Elite member, including an upgrade and full breakfast. Wrong!The hotel's location is about its only selling point as far as I'm concerned, being just a few steps from the Inlcine Railway which takes you right to the centre of the all the main Niagara Parks attractions at Table Rock. Beyond that, it is clearly misnamed, as, whilst on Fallsview Boulevard, the only 'Falls view' most rooms will have is of the Marriott Falsview Hotel which is right across the street and which enjoys better views of the natural wonders of Niagara.On arrival at the property, the shoddy-looking lobby suggested this hotel was some way off its transformation and the gloomy appearance did not bode well. So, before handing over my credit card or ID, I asked to see the room. My 'upgraded' suite was dreadful, with tired and worn furnishings, peeling wallpaper, the smell of stale tobacco and a view of a parking lot rather than anything more attractive. I was also told that, in its transition to a fully branded IHG property, the hotel has no restaurant of its own and that the promised breakfast buffet did not exist!It seems this place's new owners are doing anything they can to sell the rooms, offering heavy discounts to get you through the door. It was certainly cheap, but far from cheerful and, in my opinion, best avoided. Victoria Fallon, Guest Services / Front Office at Niagara Fallsview Hotel, responded to this review Dear JohnnyboyyorkWe are truly sorry to hear of that at this time we did not meet your expectations. We do sincerely apologize for the miscommunication received at time of booking. Please know that we will soon begin to complete our renovations to become a Voco hotel with the IHG family . Everything in our public spaces and guest rooms will be brand new when renovations are complete. We do hope that you will choose to stay with us again to see all of the exciting changes we have made. SincerelyVictoria FallonAssistant General ManagerNiagara Fallsview Hotel and Suites

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