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The hotel is 2 blocks from the Falls in the heart of the tourist area. The central location provides guests with easy access to many of Niagara's finest attractions, including the Fallsview Casino Resort, Skylon Tower, the Maid of the Mist, Marineland, Queen Victoria Park and the Imax Theatre. Just a 5-minute walk to the popular entertainment district known as Clifton Hill which offers activities and attractions for visitors of all ages. Guests can choose from a variety of restaurants in the area which serve cuisine ranging from fast food to family-friendly establishments. Niagra Falls’ town centre and tourist centre are around a 10-minute walk from the hotel and the Canadian city of Toronto is approximately 120 minutes away by car.
The hotel has 7 junior suites, 23 suites, 15 single rooms and 147 double rooms, which are located on 8 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, room service and a laundry service. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 192 non-smoking rooms.
Excellent swimming awaits guests at the indoor pool. There are many ways to relax or stay active at the hotel, including tennis, a gym, squash and a spa. A casino offers fun and entertainment.
The dining area includes a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Facilities
Air conditioning
Lobby
24-hour reception
Currency Exchange
Shops
Casino
Conference Room
Room Service
Laundry Service
Playground
Pets
Elevator/ Lift
Ironing services
Laundry
Newspaper
Parking
Smoking rooms
Wifi
Beauty and Spa
Spa
Business Center and Conferences
Business Center
Common Area
Game Room
General Services
Concierge
Doctor on call
Luggage storage
Multilingual Staff
Pool/ Beach towels
Wheelchair
Hotel Type
Family-friendly Hotel
Hygiene
Contactless check-in/-out
Protective equipment for employees
Gym/ Fitness centre
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Continental Breakfast
Bar
Restaurant
Object Information
Fax
Outdoor Activities and Sports
Outdoor sports
Payment
ATM
Room Facilities
Shower
Bathtub
Hairdryer
TV
Room service
Toiletries
Security
Fire extinguishers
Shopping
Souvenir shop
Sport/Entertainment
Indoor Pool
Swimming Pool
Gym
Golf
Events

Centre
1000 m
Airport
45000 m
Excellent
536
Very Good
1193
Average
1107
Poor
569
Terrible
561
Recent Reviews: 3966
User:Desai P
Trip type: Business
Unsafe, Sleepless and Extremely Disappointing Stay
28 Sept 2026
User:Passport63922260402
Trip type:
Worst hotel I have ever stayed in.
28 Aug 2026
User:Dream340953
Trip type: Family
My absolute worst hotel experience ever!!!!
22 Aug 2026
User:AdamS951
Trip type: Solo travel
Give a miss till been refurbed
12 Aug 2026
User:Tyler H
Trip type: Family
Horrible Stay
11 Aug 2026