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Sheraton Fallsview Hotel

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Sheraton Fallsview Hotel

locationChutes du Niagara, Niagara Falls-ON

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About Sheraton Fallsview HotelAbout Sheraton Fallsview Hotel

Location

This hotel is located directly across from the breathtaking Niagara Falls. The American and Horseshoe Falls, the Maid of the Mist boat ride, and the wonderful Niagara Park can all be reached in about 5 minutes on foot. It is about 20 minutes' walk to the city centre, while the nearest bus station lies some 5 km from the hotel.

Facility

The hotel welcomes guests in a 22-storey building with 7 lifts and 670 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 15 conference rooms.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-accessible rooms can also be booked.

Sport

Excellent swimming awaits guests at the indoor pool. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, crazy golf, golf and horse riding. Sport and leisure facilities at the hotel include a gym and table tennis. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium. A dance club and a casino round out the entertainment options.

Meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. A continental breakfast buffet and a lunch buffet are served every day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Sheraton Fallsview Hotel Amenities at Sheraton Fallsview Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Lunch Buffet

  • Sport/Entertainment

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Sauna

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Bus Station

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4862

Very Good

2807

Average

1147

Poor

572

Terrible

579

Recent Reviews: 9968

  • User:ava s

    Trip type: Family

    Horrible experience.

    rating22 May 2026

    We feel like there’s no maintenance done to the rooms. the bathroom was just horrible. it was so small with barely any room to move around, and the shower had mold everywhere. the toilet was all scratched up and it was like peeling the paint off the seat. the only thing that was nice about this hotel is the location. the room was very dirty, old and outdated. the floors were so dirty and we just did not feel comfortable at all in this hotel room. Marriott Hotels, Guest Services / Front Office at Sheraton Fallsview Hotel, responded to this review Dear Guest,Thank you for sharing your thoughts. We would like to extend our sincere apologies for the oversights by our housekeeping staff during your stay. This incident does not align with the high standards we set for ourselves, and we are genuinely disappointed that this was your experience. We strive to keep our property clean and fresh, and we will gladly share your valuable feedback appropriately for our future plans. We appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with an exceptional stay that truly reflects the quality of service we always strive to deliver.Best Regards,ZachGuest Experience Team

  • User:Kathee_9

    Trip type: Couples

    Excellent Hotel

    rating19 May 2026

    Stayed here for 3 nights to crlebrate my 60th birthday as always wanted to see Niagara Falls.We originally opted for the Embassey suites but changed due to the bad reviews.So had we did as this hotel ticked all the boxes:Fallsview Room excellent Location excellent. Near to Zipline which is what I wanted to do.Front desk staff excellent and nothing was too much trouble for them.Breakfast offering excellent.A choice of hot or cold food.Would highly recommend staying here and if we ever come again then we will be staying here again. Marriott Hotels, Guest Services / Front Office at Sheraton Fallsview Hotel, responded to this review Dear Guest,We're thrilled you chose to celebrate such a special occasion with us at Sheraton Fallsview Hotel. It's wonderful to hear that our accommodations, fantastic location, and helpful front desk team all contributed to a memorable stay. We're also pleased you enjoyed our breakfast offerings. Your high recommendation is much appreciated, and we look forward to welcoming you for another great visit to Niagara Falls!Best Regards,ZachGuest Experience Team

  • User:bauman147

    Trip type: Solo travel

    Exceptionally kid friendly

    rating18 May 2026

    Convenient location to almost everything, especially if you have kids. It's nearly across the street from the Rainbow Bridge, and the indoor water park is accessible without leaving the building (although it is a little bit of a walk), as it Hard Rock Cafe and some other businesses. There is a WeGo bus stop catty corner to the hotel, and a Starbucks, Circle K, and Freshii in the lobby. It's immediately on the corner of Clifton Hill, so if you're looking for a carnival atmosphere (or chain restaurants- Wendy's, IHOP, Applebee's, Rain Forest, etc) you are there. I was upgraded to a FallsView room and could see the falls as well as the fireworks over the falls from my room. There are many elevators, but there are also many floors, and many businesses so the elevators are always very busy. They have a very nice gym, and a heated rooftop pool.

  • User:David F

    Trip type: Couples

    Great staff, great facilities, great location, great Hotel

    rating15 May 2026

    Perfect location, opted for the fallsview room. Lovely well appointed space with comfortable bed, very hot shower with great pressure. Large screen TV and plenty of room to lounge around. I was on the 15th floor so needless to say the views were stunning. Staff at the front desk were excellent, helpful and courteous. Internet was fast and reliable and having the parking and a few restaurants, bars and Casino on site just made it simple. Bonus... there's a Starbucks on site which opens at 6.30am so that morning Coffee fix was also a breeze.Thanks to everyone for a great stay. I couldn't recommend you and the Hotel enough. Fantastic Hotel. Marriott Hotels, Guest Services / Front Office at Sheraton Fallsview Hotel, responded to this review Dear Guest,Thank you for sharing your experience with us! It's wonderful that you had such an enjoyable stay at the Sheraton Fallsview Hotel. We're glad to hear you appreciated our prime location and stunning views from your room. We're thrilled that our team and the on-site amenities, including Starbucks, enhanced your stay. We appreciate your kind words and are delighted to have contributed to a memorable visit. We hope to welcome you back for another fantastic stay in the future!Best Regards,ZachGuest Experience Team

  • User:Shrinerdon

    Trip type: Couples

    Super quiet and clean rooms!!

    rating07 May 2026

    Amazing service, staff and restauraunts. This is our third visit and not the last.....we live it here!! Tony M, the valet guy was absolutely amazing friendly and eased our check in. Very friendly and helpful chap. Well done Tony!!

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