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The Oakes

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The Oakes

locationChutes du Niagara, Niagara Falls-ON, Canada

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About  The OakesAbout The Oakes

location

This hotel is located at Niagara Falls and offers breathtaking views of the falls. It is, in fact, the hotel closest to the Horseshoe Falls and takes full advantage of this impressive location.

facility

239 rooms and 20 suites are located on 21 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service, a transfer service, room service, a laundry service and a hotel shuttle bus. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and horse riding are available. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and a solarium. A casino offers fun and entertainment.

meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A fortifying breakfast is served daily.

 Amenities at The Oakes Amenities at The Oakes

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Shops

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      Conference Room

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      Internet access

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      Room Service

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      Pets

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      Elevator/ Lift

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Spa

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Bar

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      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Outdoor sports

  • Payment

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      ATM

  • Room Facilities

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      Shower

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      Bathtub

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      TV

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      Closet

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      Fireplace

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      Room service

  • Security

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      Fire extinguishers

  • Sport/Entertainment

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      Indoor Pool

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      Swimming Pool

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      Sauna

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      Golf

  • Transfers

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      Shuttle Service

LocationLocation

Map preview

Around this property:

Centre

300 m

Airport

45000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2257

Very Good

2140

Average

1315

Poor

858

Terrible

904

Recent Reviews: 7474

  • User:Kay P

    Trip type: Family

    Amazing service at The Oakes Hotel

    rating01 Oct 2026

    Wonderful stay at Oakes Hotel! Mohammad was incredible, helpful, and patient, going above and beyond to make our group of eight feel welcome. His restaurant recommendation was excellent, and when our tour ran late, he made checkout quick and stress-free. Thank you, Mohammad, for the exceptional service!
  • User:Freedom609546

    Trip type: Couples

    The Oaks..

    rating01 Oct 2026

    Wife and I have been going to the Oaks for 28 years . Once and sometimes twice a year. Great location. Staff is great and very accommodating. Very clean ...Looking forward to going back in the spring..
  • User:Pam B

    Trip type: Friends getaway

    Poor

    rating23 Sept 2026

    I have been there several times. This time was awful. Rooms were dirty, needed vacuuming, no soap in shower, had to go downstairs and ask for washcloths every morning. We asked through the day, none available??? In laundry we were told. Wifi barely worked, probably look for somewhere else next time.
  • User:Amanda D

    Trip type: Family

    Do not recommend

    rating22 Sept 2026

    Upon arrival, we waited an hour in line for check in. The room we had was 14th floor, and split up by stairs...the room was sub par, due to layout, and cleanliness throughout hotel (room included) No coffee in room, cob webs and smears on walls, dirty windows that obscured the "falls view". Will not return to this hotel when visiting Niagra again, especially at over $300! A night.
  • User:Kikax2

    Trip type: Friends getaway

    Great location.. horrendous property

    rating18 Sept 2026

    First, I will start by saying that the only reason why it got a two-star score was because the staff is phenomenal, especially Muhammad. The owner, however ,should be embarrassed at the dilapidated conditions of the building. Check in was smooth, and they shared that they were having some mechanical issues so they moved me from the bottom ground floor and upgraded me to the second level. I was thankful because upon walking in through the parking lot there were large dumpsters of garbage that clearly had not been emptied and there was garbage all over the floor where the dumpster was which is also where the windows and the doors are of the ground floor units.As soon as I open the door to room 241 I immediately was choked by the foul order. Although the room had looked like it was turned over the smell was overwhelming and unbearable. It smelled like dirty wet socks and mold. I immediately walked right back out of the room and went to the front desk and they were extremely apologetic and offered me a second room. 226. and said that it was one of the more upgraded rooms.That room was definitely better with no odor however the rug felt matted so you could not walk on it and there was tiles falling out of the ceiling in the bathroom. Baseboards dirty and towels dingy. The hotel itself is extremely outdated which doesn't necessarily bother me but it is dirty, cobwebs all over the place, ceiling tiles in the lobby falling and in the stairway just dirt all along the walls in the room baseboards. I only lasted one night and checked out first thing when I opened my eyes the next morning missing out on the money that I paid for the second night since it was non refundable Parking is 50 per night. Pics are from stairwell to the parking lot. Don't touch anything, spider webs all over.

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