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Best Western Plus Kelowna Hotel & Suites

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Best Western Plus Kelowna Hotel & Suites

locationKelowna, Okanagan Valley-BC

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About Best Western Plus Kelowna Hotel & SuitesAbout Best Western Plus Kelowna Hotel & Suites

Location

This hotel warmly welcomes guests in Kelowna.

Facility

The hotel has a lift and features 176 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests of the hotel are welcome to relax in the garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The heated indoor and outdoor pools, filled with salt water, make for soothing swimming and true relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, a beauty salon and massage treatments.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Best Western Plus Kelowna Hotel & Suites Amenities at Best Western Plus Kelowna Hotel & Suites

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

    • -

      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Saltwater Pool

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      Sauna

    • -

      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1060

Very Good

560

Average

128

Poor

54

Terrible

56

Recent Reviews: 1858

  • User:U3396FKjosephs

    Trip type: Family

    Great Hotel

    rating22 May 2026

    Great hotel. Great breakfast buffet and great location

  • User:EvanL

    Trip type: Couples

    Could do better with noisy HVAC

    rating20 May 2026

    We stayed at Bestwestern Plus Kelowna Hotel & Suites. It is a large hotel, much larger than the typical Bestwestern in most towns. We were happy we were assigned a non-tower room as we heard some room in the tower had mold issues. There was free coffee and hot/cold water at all times near the lobby. Check in staff were friendly and helpful with food suggestions nearby. We dined at Joey and Cactus Club Café (both were great) within 10 minute walk from the hotel. The room was larger than average in size, nicely furnished, with a clean, modern look, and came with a fridge, coffeemaker and 2 comfortable Queen beds. The washbasin was outside of the large bathroom. Free complementary hot and cold breakfast was served from 7am to 10am. Breakfast included bread, choice of 3 cereals with milk, cut fruits (cantaloups, honeydews and pineapples), sausage and hardboiled eggs, cooked oats (with cranberry and granola toppings), and make your own waffles. There’s a EV charging station beside and behind the hotel. The only complaint was I was awakened at 7am but loud sounds and vibrations from either the heater or air-conditioner running above my unit, It lasted for over 15 mins and went away for a few minutes before returning again for another 15 mins and kept me awake.

  • User:Cheese N

    Trip type: Business

    Great quality and value

    rating13 May 2026

    Spent the night before in a terrible motel, decided the rest of my trip I would at least feel safe to sleep so picked this hotel which trip advisor rated as one of the best in Kelowna. I don’t disagree! The free breakfast was a great touch, the room clean, fresh smelling, well maintained and quiet. The bed comfortable and very clean. Will return here every time I’m in Kelowna and will favour best western in other cities too.

  • User:Dianne M

    Trip type: Family

    Great Management and Leadership

    rating29 Dec 2025

    Always appreciate our time at the Best Western Kelowna.Ran into a couple glitches, as can happen in life. What I really appreciated was the response from one of the front desk attendants as well as the Manager who seriously listened to the concerns and took immediate steps to work with us on the issues. Instead of coming away with a bit of a bitter taste in my mouth, came away feeling validated and appreciated as a customer 😊 Jennifer Stier, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review Thank you for taking the time to share your experience and for your continued loyalty to Best Western Plus Kelowna. It is always a pleasure welcoming you back as a valued returning guest. While occasional challenges can arise, we are pleased to hear that our front desk team and management addressed your concerns promptly and professionally. Ensuring our guests feel heard, valued, and appreciated is a priority for us. We look forward to welcoming you again and providing you with another positive stay.

  • User:946qis

    Trip type: Family

    Will stay again if I am in Kelowna

    rating15 Dec 2025

    The location is very convenient. Rooms are very nice and clean and beds are very comfortable. Front desk staffs are very friendly and making us feel staying at home. The price for staying in Christmas season is very reasonable. Jennifer Stier, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review Thank you so much for sharing your wonderful feedback with us.We’re delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and especially our beds. It’s also lovely to know that our front desk team helped make you feel at home that means a great deal to us. We’re glad you found our rates during the Christmas season to be good value as well.We truly appreciate your kind comments and are very happy to hear you would stay with us again. We look forward to welcoming you back the next time your travels bring you to Kelowna.

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