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Delta Hotels By Marriott Grand Okanagan Resort

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Delta Hotels By Marriott Grand Okanagan Resort

locationKelowna, Okanagan Valley-BC

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About Delta Hotels By Marriott Grand Okanagan ResortAbout Delta Hotels By Marriott Grand Okanagan Resort

Location

This resort is in the inner city area of Kelowna, across from the Kelowna Art Gallery, roughly 120 m from Waterfront Park, 200 m from Prospera Place, and some 500 m from the Kelowna Museum.

Facility

The hotel has a lift and features 320 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a projector.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. A balcony or terrace is among the standard features in the rooms. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave, a tea/coffee station and a dishwasher. Further amenities include a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

Sport

The pleasantly warm water of the pool complex, which includes 2 outdoor and indoor pools, guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. Outdoor sports available at the hotel include crazy golf or, for a fee, cycling/mountain biking, tennis and golf. Sport and leisure facilities at the hotel include a gym, table tennis and bowling. Guests of the hotel can pamper themselves with spa treatments and facilities in the wellness area. Services include a spa and a sauna or, for a fee, massage treatments. A casino offers fun and entertainment.

Meals

Various dining options are available, including a restaurant (with high chairs), a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Delta Hotels By Marriott Grand Okanagan Resort Amenities at Delta Hotels By Marriott Grand Okanagan Resort

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Bowling

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Sailing

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      Sauna

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

350 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

763

Very Good

441

Average

159

Poor

80

Terrible

64

Recent Reviews: 1507

  • User:MICHAEL L

    Trip type: Friends getaway

    Amazing staff, SHOUT OUT to Zeph, Rahul & Mitchell

    rating18 May 2026

    I had such an incredible stay at the Delta Okanagan Grand that I already left a Google review earlier highlighting the amazing service from Rahul and Zeph at the front desk, they truly set the tone for a warm and welcoming experience from the moment we arrived.I wanted to make sure I also shared another standout moment here on TripAdvisor, because it absolutely deserves recognition. Mitchell, the sous chef in the restaurant, went completely above and beyond. What started as a casual joke about making a Japanese-style omelette for my friend turned into something unforgettable, Mitchell immediately offered to give it a try, and he absolutely nailed it. It was such a thoughtful and impressive gesture.He didn’t stop there. Later, he came by our table to check in and asked if we had just arrived or were heading out. When we mentioned we were leaving, he went out of his way to prepare treats for our trip. That level of care and attention is rare, and it made our stay feel truly special.Huge thanks to Rahul, Zeph, Mitchell, and the entire team for creating such a memorable experience. I’ll definitely be back! Marriott Hotels, Guest Services / Front Office at Delta Hotels Grand Okanagan Resort, responded to this review Dear Valued Guest,We want to thank you for taking the time to share your heartfelt thoughts and for giving our resort such a great rating. The team at Delta Hotels Grand Okanagan Resort makes us proud every day with the excellent service they provide our guests, and we are thrilled you were touched by their hospitality. Your words will be shared with Zeph, Rahul & Mitchell to receive the recognition they deserve for not only taking such good care of you but for what they do every day. Once more, thank you for reaching out to tell us about your experience! We look forward to seeing you again soon!Param DhamiRooms Operations Manager

  • User:nickrashtead

    Trip type: Friends getaway

    Large hotel but comfortable

    rating08 May 2026

    Comfortable hotel with all the usual facilities and shops but surprisingly not a full restaurant. That said there are plenty outside to choose from. The room views are variable so check in advance if this is important to you.Parking is available. Marriott Hotels, Guest Services / Front Office at Delta Hotels Grand Okanagan Resort, responded to this review Dear Valued Guest,Thank you for sharing your thoughts with us. We're pleased that you found our resort relaxing and that you enjoyed our amenities. However, we regret not meeting your expectations with our culinary offerings. We appreciate all of your input and will use it to enhance our services. It was a true pleasure to host you, and we hope to see you again on your next visi to Kelowna.Param DhamiRooms Operations Manager

  • User:Sandeep S

    Trip type: Family

    Great Resturant

    rating06 May 2026

    Had a group of 20 half kids and they toon great care of us. Solid waitress Andrea R dealt with our table, assertive and food was quick. Marriott Hotels, Guest Services / Front Office at Delta Hotels Grand Okanagan Resort, responded to this review Dear Valued Guest, Thank you for the kind review of our restaurant at Delta Hotels Grand Okanagan Resort. We are happy to know that you had a great experience with us and that our staff did an excellent job taking care of you and your group. Our team works incredibly hard, and we will enjoy sharing your compliments with them. Thank you once more, and we look forward to seeing you all again soon!Param DhamiRooms Operations Manager

  • User:jeep_girl_00

    Trip type: Business

    Huge Rooms, Amazing Location & Thoughtful Touches—Loved Our Stay!

    rating25 Apr 2026

    We had a great stay at Delta Hotels Kelowna and would absolutely return.When we arrived, our room wasn’t quite ready yet, but the front desk handled it well—they took my number and called us as soon as it was available, and the wait wasn’t long at all. Nice, easy start.We stayed in Room 301 in the south tower, and it was huge. The layout was fantastic—separate closet and wardrobe space, a desk, comfy king bed, couch, chair, and even a patio. The bathroom was just as impressive, with tons of counter space, a jacuzzi tub, and a walk-in shower.The location is hard to beat. It’s about a 2-minute walk to the casino, right next to Okanagan Lake, and surrounded by plenty of restaurants within walking distance. The on-site restaurant also has outdoor dining right by the water, which is a great touch. Bonus: Okanagan Parasail (the one with the Canadian flag parachute) is right next door.We appreciated the little extras too—bottled water and apples on arrival, and at checkout they handed out free lemonade and bags of apple chips. Small details, but they make a difference.The amenities were excellent. The gym was fully equipped, and the pool area is really well done. There’s an indoor pool and hot tub, with a retractable wall/door so you can swim outside, plus another outdoor hot tub. There’s also a separate outdoor pool that was closed during our stay for painting, but it looked like a great space. Lots of lounge areas for relaxing in the sun.From the south tower, you also have access to the villas, which are even larger—something we’d consider next time.We were in town for a conference and had a lovely overall experience. Checkout was quick and friendly, and everything about the stay felt easy and comfortable. Would 100% come back. Marriott Hotels, Guest Services / Front Office at Delta Hotels Grand Okanagan Resort, responded to this review Dear Valued Guest,Thank you for sharing your wonderful experience at Delta Hotels Grand Okanagan Resort during a conference in the city! We're thrilled our team made a positive impact on your visit and that you appreciated our well-appointed accommodations. It's great to know our convenient location and thoughtful touches resonated with you. Thank you also for highlighting our amenities. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. We can't wait to see you again soon!Param DhamiRooms Operations Manager

  • User:meeggs

    Trip type: Couples

    Could use some updates

    rating17 Jan 2026

    This was my third time staying at this hotel. The location is great! The room we were originally given was a bit run down with mold in the shower and a damaged bathroom door that didn’t stay closed. The hotel team moved us to a new room next door and it was much better. The fire alarm went off twice during the night at 4am and 5am so we didn’t get the best sleep. The pantry for Bonvoy members is a nice touch and great to grab snacks and a quick breakfast. Would stay here again but it would be great if the hotel could do some updates to the rooms and the gym which are showing signs of wear. Marriott Hotels, Guest Services / Front Office at Delta Hotels Grand Okanagan Resort, responded to this review Dear Guest, It is always a pleasure to read from our loyal guests, and we are glad to hear how much you always enjoy our location and Delta Pantry. However, we are disappointed that your most recent stay did not meet your expectations. Please accept our apologies for the issues you encountered in your initial room. While we are glad our team was able to move you to another room, we understand every detail matters, and we will address this appropriately to improve our guest experience. We are also sorry for the inconvenience caused by the fire alarms and appreciate your understanding in this matter. We regret that you felt our resort needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Thank you again for being our guest, and we look forward to welcoming you and providing you with a much better stay. Tyler BolenRooms Operations Manager

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