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Comfort Inn Ottawa East

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Comfort Inn Ottawa East

locationDowntown, Ottawa-ON

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About Comfort Inn Ottawa EastAbout Comfort Inn Ottawa East

Location

This hotel is located in Ottawa. The nearest airport is Ottawa - International (YOW).

Facility

The hotel has a lift and features 68 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Souvenirs can be purchased at the gift shop. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). A hairdryer is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

With golf available, active guests can exercise to their heart's content.

Meals

Bed and breakfast can be booked.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Comfort Inn Ottawa East Amenities at Comfort Inn Ottawa East

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Golf

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

39

Very Good

44

Average

61

Poor

26

Terrible

19

Recent Reviews: 189

  • User:Tim B

    Trip type: Solo travel

    Good place to stay once you get around the Pickup truck blocking the opening! 😀

    rating11 Oct 2024

    The is a huge Dodge Ram Pickup truck right outside the door that obscures the opening of the hotel. The pickup truck also has a hitch on the back that is low and coming in at night like I did you cannot see it. That is a shin injury. I suggest you tell the owner to move that truck away from the opening door. The staff was great. Cresil checked me in with a smile. 😀 The food was the best I have tasted at any Comfort Inn I have stayed at, I even had seconds. Housekeeping was good also.

  • User:jenmcd2015

    Trip type: Couples

    Great hotel!

    rating08 Oct 2024

    This hotel is older, but it is very clean throughout. The rooms were spotless. The breakfast that was served in the morning was included and was very good. My husband particularly liked the pumpkin spice make-your-own waffles! We would definitely stay here again.

  • User:MortezaL4

    Trip type: Family

    Teribble Cancelation and Refund Process

    rating07 Sept 2024

    I had a very frustrating experience with Comfort Inn. I booked a room after being misinformed by their staff and requested to cancel the reservation the very next day—1 month in advance of my stay. Despite this, I was told I would be charged a 50% cancellation fee. I've now been waiting over two weeks for a resolution, with no follow-up from their team despite multiple attempts to contact them. This level of service and lack of communication is unacceptable. Very disappointed.

  • User:AnnieMoo27

    Trip type: Couples

    Great Service

    rating06 Sept 2022

    Barbara Ramos helped our party of 4 out immensely when we had an issue. Very fond of her and the hotel breakfast was excellent. Will stay again. We had easy communication with staff and easy access to shopping and the highway.

  • User:Thoughtfultraveller1

    Trip type: Couples

    Good quality stay

    rating04 Aug 2021

    When we first drove up, I thought the area was sketchy but changed my mind quickly. The City could maintain the landscaping and freshen up the area. Lack of attention encourages crime. The location was close to everything. The hotel staff were very courteous, the room was very clean. The bed was comfortable. The only negatives were the bathroom, which was clean but old and unappealing. The breakfast was really not interesting. I would rather deduct that from the room cost and get my own. I know the pandemic affected this. We would definitely come back. Thank you. Comfort Inn Ottawa East, Owner at Comfort Inn Ottawa East, responded to this review Thank you for taking the time to review your stay with us, and for the feedback. We are looking forward to welcoming you back next time.

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