Fairmont Chateau Laurier

Name: Fairmont Chateau Laurier
Address: 1 Rideau St, Ottawa-ON, canada
Telephone: +44-204-505-9777
Rating: 4.1

Downtown, Ottawa-ON, Canada

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About Fairmont Chateau Laurier

location

This hotel is located in the heart of Canada's capital next door to the parliament buildings. There are a variety of bars, restaurants and nightclubs, as well as links to public transport located in the immediate vicinity.

facility

The hotel was built in 1912. The hotel welcomes guests in a 7-storey building with a lift and 429 non-smoking rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The complex offers a number of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, medical assistance, room service, a laundry service and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Excellent swimming awaits guests at the indoor pool. Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The complex's location is particularly ideal for skiers. Sport and leisure facilities at the complex include a gym, callisthenics and aerobics. A spa, a sauna and massage treatments are available in the wellness area.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Fairmont Chateau Laurier

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Bicycle Hire
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Foyer
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  ALLSAFE (Accor/Bureau Veritas)
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Breakfast Buffet
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  Continental Breakfast
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  Evening Buffet
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  Set menu dinner
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  Set menu lunch
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Cycling/Mountain Biking
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  Gym
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  Indoor Pool
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  Massage
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  Sauna

Location

Around this property:

Centre

0 m

Airport

13000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

2393

Very Good

1242

Average

613

Poor

323

Terrible

249

Recent Reviews: 4820

User:AJ25SS
Trip type: Business
Perfect location in Ottawa
22 May 2026
Perfect location for the canal, market, Parliament, shopping and dining. Matthew K took great care of us and it was a wonderful stay. Patrick Vincelette, Other at Fairmont Chateau Laurier, responded to this review We are indeed fortunate to have the premier location in the heart of our Nation's Capital! We are delighted that you enjoyed your visit and hope to welcome you again one day soon.Sincerely,Fairmont Château Laurier
User:Fearless802177
Trip type: Solo travel
It was memorable hospitality in a memorable setting
20 May 2026
I had an excellent week staying at the Fairmont Chateau Laurier on the Gold Floor. I enjoyed the breakfasts and the evening canapes with a glass of wine. I used my Accor suite upgrades and they booked me in a wonderful corner suite with a memorable view of the Parliament buildings and the park. In particular, I give a shout out to Kevin in the Gold Lounge who chatted with me each day he was there and Angela, the Gold Concierge and the housekeeper who retrieved something I left behind and arranged to have it couriered to my home arriving a few days after I was back (understandably, I was happy to pay for the courier charge). I'll be in Ottawa again next year and of course will want to stay again on the Gold Floor...it was memorable hospitality in a memorable setting, thank you Fairmont staff! Patrick Vincelette, Other at Fairmont Chateau Laurier, responded to this review We are delighted that your stay in Ottawa's 'castle' was a memorable one! We look forward to welcoming you back one day soon.Sincerely,Fairmont Château Laurier
User:TravelLovers1234
Trip type: Business
Great option and location
20 May 2026
This is a classic hotel that I liked to stay in. It was for business and I was there for a week. Comfortable room that I could work in also. Patrick Vincelette, Other at Fairmont Chateau Laurier, responded to this review We are indeed fortunate to have the premier location in the heart of our Nation's Capital! We look forward to welcoming you back one day soon.Sincerely,Fairmont Château Laurier
User:Peter C
Trip type: Family
Lacking in any personal care
17 May 2026
Left bags in reception after calling to a reception that is constantly engaged and then being told bags would be delivered and then never arrived. 1/4 of a toilet roll left in room. Patrick Vincelette, Other at Fairmont Chateau Laurier, responded to this review Thank you for taking the time to share your feedback with us and regret not meeting your expectations on this occasion. Rest assured that we take your comments to heart. We look forward to welcoming you back one day soon.Sincerely,Fairmont Château Laurier
User:Robert L
Trip type: Family
Amazing Experience
17 May 2026
What an amazing hotel! Great rooms, friendly service, clean, and the Club Level was excellent. A special thank you to Mikayla for making our family trip special.Well recommened! Patrick Vincelette, Other at Fairmont Chateau Laurier, responded to this review We are delighted that your stay was a memorable one! We look forward to welcoming you back one day soon.Sincerely,Fairmont Château Laurier