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Best Western Premier Hotel Aristocrate

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Best Western Premier Hotel Aristocrate

locationQuebec, Quebec-QC

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About Best Western Premier Hotel AristocrateAbout Best Western Premier Hotel Aristocrate

Location

This hotel is located at the entrance to Québec City, close to the bridges and about 10 minutes' drive from Old Québec and Parliament Hill. Guests will find entertainment venues, links to the public transport network and shops in the close vicinity of the hotel. The convention centre is 15 minutes' drive and the ski region of Mont Sainte-Anne is only 40 minutes away by car. It is a 3-hour drive to Montréal.

Facility

The hotel welcomes guests in a 2-storey building with a lift and 100 non-smoking rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include room service, an alarm call service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the indoor pool, children can splash around in the kids' pools. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, a sauna, massage treatments and hiking.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Best Western Premier Hotel Aristocrate Amenities at Best Western Premier Hotel Aristocrate

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      No high-touch furnishings

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      No high-touch furnishings in public areas

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

895

Very Good

445

Average

82

Poor

16

Terrible

19

Recent Reviews: 1457

  • User:RCMommy

    Trip type: Couples

    Good Nights Sleep

    rating20 May 2026

    Nice BW hotel location that happens to be in the middle of crazy construction. Not their fault obviously but it makes accessing it difficult. Room was clean and comfortable, however bathroom is small but manageable. Included breakfast would be appreciated. Staff were very pleasant.

  • User:juliebN8267ST

    Trip type: Family

    Great little hotel and staff!

    rating14 Apr 2026

    We were there with our sports team in town for a tournament. From the organization of our group reservation (merci Marie-Claude) to the ease of check in, our stay was great. The front desk staff was polite and helpful at all times, the rooms were clean and comfortable. The meeting room was perfect for our team gatherings. We travel a lot during our season, and this hotel in my opinion was one of my favorites for all aspects of. Caroline Viens, General Manager at Best Western Premier Hotel Aristocrate, responded to this review Dear Guest,Thank you so much for your wonderful review. We are truly delighted to know that your stay with your sports team was such a positive experience.From the organization of your group reservation to the smooth check‑in process, we are pleased to hear that everything met your expectations. A special thank you for highlighting Marie‑Claude—your kind words will certainly be shared with her and the entire team.We are happy that you found our front desk team polite and helpful, the rooms clean and comfortable, and that the meeting room suited your team gatherings perfectly.Knowing that you travel often during the season and that our hotel ranks among your favorites is a tremendous compliment. Thank you for choosing to stay at Best Western Premier Hotel Aristocrate, and we hope to welcome you and your team back for a future tournament.Warm regards,The Management TeamChers clients,Un grand merci pour ce superbe commentaire. Nous sommes ravis d’apprendre que votre séjour avec votre équipe sportive a été des plus agréables.De l’organisation de votre réservation de groupe au processus d’enregistrement fluide, nous sommes heureux que votre expérience ait été à la hauteur de vos attentes. Un merci tout spécial pour la mention de Marie‑Claude — vos bons mots lui seront transmis ainsi qu’à toute l’équipe.Nous sommes également enchantés que vous ayez apprécié la courtoisie et la disponibilité de notre personnel à la réception, la propreté et le confort des chambres, ainsi que la salle de réunion pour vos rassemblements d’équipe.Sachant que vous voyagez fréquemment et que notre établissement figure parmi vos favoris, c’est pour nous un immense privilège. Au plaisir de vous accueillir de nouveau lors d’un prochain tournoi.Cordialement,L’équipe de direction

  • User:Edgardo Fabian N

    Trip type: Business

    Very satisfied experience

    rating26 Mar 2026

    Excellent attention, location, facilities,,internet, clean room, good price Caroline Viens, General Manager at Best Western Premier Hotel Aristocrate, responded to this review Dear Guest,Thank you so much for sharing your experience at Best Western Premier Hotel Aristocrate with us. We’re delighted to hear that you had a very satisfying stay and that our attention to service, convenient location, facilities, reliable internet, room cleanliness, and overall value all contributed to a positive visit.Your feedback means a lot to our team, and we’re thrilled to know we met your expectations.We look forward to welcoming you back on your next trip to Quebec city.Warm regards,The BWP Hotel Aristocrate Team

  • User:Cenk R

    Trip type: Family

    Very noisy and dusty. Won't stay again.

    rating27 Dec 2025

    Very noisy and dusty. Building is cheaply constructed, it's wooden construction without any sound isolation. You'll hear people walking upstairs, people talking adjacent suites, people passing by in hallway. Hotel provides ear plugs in your suite. A cheap way to try to resolve cheap building construction. So dusty that we were coughing and had allergic reaction. I won't stay here again even if I was given free stay for a month. Caroline Viens, General Manager at Best Western Premier Hotel Aristocrate, responded to this review Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you encountered during your stay. We would appreciate the opportunity to speak with you directly so we can better understand the situation and address your concerns with our team. Please feel free to contact Marie‑Claude Nadeau at 418‑653‑2841, ext. 369 at your convenience.Thank you again for bringing this to our attention. We hope to have the chance to discuss this with you further.

  • User:Adventure31517489138

    Trip type: Couples

    Nice hotel

    rating25 Dec 2025

    Clean hotel, good experience and nice gesture from the administration for my wedding anniversary It will be my destination in quebec city,Thank you Caroline Viens, General Manager at Best Western Premier Hotel Aristocrate, responded to this review Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed a clean and comfortable stay, and that our small gesture for your wedding anniversary made your visit even more special.It means a lot to us to know that we’ll be your destination of choice in Québec City. We look forward to welcoming you back at Best Western Premier Hotel Aristocrate for many more great stays.

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