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Fairmont Le Chateau Frontenac

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Fairmont Le Chateau Frontenac

locationQuebec, Quebec-QC

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About Fairmont Le Chateau FrontenacAbout Fairmont Le Chateau Frontenac

Location

This hotel is located in the heart of historic Quebec, standing high on a rock overlooking the mighty St. Lawrence River. It is part of the famous Château Frontenac, the city's landmark built in the year 1893. Well worth seeing, the old town of Quebec, which features a completely intact fortified wall, can be reached in a few minutes on foot. Various shopping and entertainment facilities are to be found in the near vicinity of the hotel, and further attractions in the surrounding area, such as the Montmorency Waterfalls, can also be reached with ease.

Facility

The hotel was built in 1893. Guests have a choice of 611 rooms located in an 18-storey main building and an 8-storey auxiliary building. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. In some rooms, a terrace provides additional space for relaxation. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set and a trouser press. A television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex guarantees comfortable swimming with its pleasantly heated water, indoor area and children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, fishing and horse riding are available. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Fairmont Le Chateau Frontenac Amenities at Fairmont Le Chateau Frontenac

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

5677

Very Good

1539

Average

677

Poor

278

Terrible

163

Recent Reviews: 8334

  • User:Eddiespqr

    Trip type: Couples

    Anniversary stay in Quebec

    rating26 May 2026

    Impeccable, grand, exquisite, charming, and most delightful. These are the first words that come to mind.We stayed here for 4 days following a cruise we did from Boston to Quebec. We were treated like royalty from the moment we arrived. The staff was professional, courteous, and above and beyond.Our room was excellent (15th floor suite) service and housekeeping superb.Concierge service exceptional. Lastly, Sunday Brunch at the hotel, everything grand that you would expect it to be!Worth every penny and more.

  • User:Fenton L

    Trip type: Business

    Nothing but class!!

    rating18 May 2026

    From the moment you walk in the golden accented revolving front doors, you can feel the classiness of this place. It’s was a short shuttle ride to the hotel. The bus boys/attendants were unloading our luggage before we even stepped off of the shuttle. We checked in and headed up to our room. Our luggage was already in our room. Our room is huge #5177. It has two different seating areas plus a desk, a wet bar & coffee/tea station & a big shower. There are two different windows that open with a stunning view. It is located just steps away from lots of restaurants and shops. The “Moment Spa” located in the hotel is top notch. I got the absolute best massage I have ever received, ask for Jordan. I also had a top notch facial, ask for Nicola. They have a robe and slippers in your room to wear to the spa. The room service here is also amazing. I called to order and the lady answered the phone and said “hello Mrs. Little” I thought I had accidentally called the front desk. I only have 2 complaints, they need bigger tv’s. The tv is so far across the room that I literally cannot read the guide. I have to get up out of the bed and walk up to the tv to read it. The 2nd complaint is that they don’t have very many tv options in English and I couldn’t find a way to login to any of the streaming services I subscribe to. I do realize that you aren’t supposed to be spending that much time in your room, but that’s how I relax. With all of that being said, I HIGHLY RECOMMEND you stay here. You will not be disappointed.

  • User:Karen B

    Trip type: Couples

    Best breakfast for people with dietary restrictions!

    rating15 May 2026

    First of all, this is a great hotel! You receive pre-Covid service and are treated the way you would like to be treated when you are a guest of a fine hotel. We will definitely stay again when we return to Quebec City.The main reason I'm writing this review is to help people like myself who have dietary restrictions. I have many and find it challenging to travel. Usually, I can barely eat anything at the breakfasts that come with my hotel stay. Sometimes, I can't eat anything at all. Other times I have very limited options. It's almost always frustrating to ask for help with what I can and can't eat. Sound familiar to anyone? My stay at Le Chateau Frontenac was a fantastic exception in this regard! I owe that to Admir (my server) and Chef Jeff. I cannot say enough about how helpful they were. Chef Jeff clearly and patiently explained to me what I could and couldn't eat. He treated it like these were normal questions. He made special omelets for me each morning. Admir brightened my day by making sure that I was being properly helped. He truly went above and beyond. Each morning, he brought me two breakfast desserts! I can almost never eat desserts in restaurants for dinner. I've never been able to eat desserts at breakfast!Admir and Chef Jeff truly understand dietary restrictions, more than just gluten, dairy, peanuts, and salt. If you decide to have breakfast at Le Chateau Frontenac you will feel confident that you can eat the food that you are served. If possible, ask for Admir to be your server!

  • User:Kimbastravels

    Trip type: Family

    Excellent European style vacation without leaving North America!

    rating13 May 2026

    Excellent service and accommodations. Spectacular views and centrally located, it was easy to walk the neighborhoods to shop and find multiple options for dining. The hotel's restaurants are incredible. We enjoyed the brunch buffet in the Place Dufferinand an elegant, 5 star meal at Champlain. Valet parking, spacious rooms, on-site spa, pool and gym.

  • User:alysonth

    Trip type: Couples

    Wonderful stay with a view of the St Lawrence River

    rating12 May 2026

    Our son arranged for us to stay over mother’s day in one of the amazing rooms on the twelfth floor with windows overlooking the St Lawrence river. So much to see down below us, especially at night when everything was lit up, including the boats on the water. We were incredibly well looked after by the thoughtful and knowledgeable staff, our room was very comfortable with easy to operate lighting and heating and lots of water was provided, as well as a very well stocked fridge and mini bar. Breakfast on the 14th floor was delicious including some wild fried potatoes, but if you wanted a chef to cook for you it was necessary to go downstairs.

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