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Hilton Quebec

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Hilton Quebec

locationQuebec, Quebec-QC

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About Hilton QuebecAbout Hilton Quebec

Location

This hotel is located in the heart of Québec City, in front of the parliament building, and only a few steps from the activities and festivals of the old town. The Convention Center can be reached via underground walkways. The airport is less than 20 minutes from the hotel by car, while guests will reach the railway station in approximately 5 minutes.

Facility

The hotel welcomes guests in a 21-storey building with a lift and 571 non-smoking rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Guests can partake in various water sports, including windsurfing and sailing. In addition, water skiing is offered for a fee. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.

Meals

Various dining options are available, including a non-smoking restaurant, a café, a bar and a pub. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hilton Quebec Amenities at Hilton Quebec

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Sailing

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1482

Very Good

1451

Average

573

Poor

222

Terrible

131

Recent Reviews: 3859

  • User:Viktor H

    Trip type: Family

    Must try breakfast!

    rating19 Jan 2026

    Central location close to the park. Typical Hilton experience. Make sure to get breakfast - one of the best we ever had! Sabrina Bélanger, Propriétaire at Hotel Hilton, responded to this review Thank you so much for taking the time to review your experience with us. It is great to read that you found our breakfast delightful. We hope to welcome you again soon!

  • User:rosetea100

    Trip type: Friends getaway

    Best Hilton Hotel I've Stayed In! Would Return Again and Again!

    rating09 Jan 2026

    This is hands down my new favorite Hilton property—if I could give it ten stars, I absolutely would! The location is perfect: just on the edge of Old Town, easy to access by car, and only a ten-minute walk to the heart of the city and all the Christmas markets. The lobby was beautifully decorated for the holidays, festive and inviting. Check-in was smooth despite the busy crowd.Our room was incredibly spacious, the beds were supremely comfortable, and the views from the giant windows were simply breathtaking—we spent plenty of time just sitting in front of the windows and taking it all in. The bathroom was large, spotless, and had a fantastic shower. The room was well insulated and we heard no noise from the outside or any of our neighbors. There’s also a small convenience store and coffee shop in the lobby that came in handy a few times.The real showstopper was the executive lounge on the top floor. While alcoholic drinks weren’t included, the fresh, bountiful food more than made up for it—hummus, olives, appetizers, mac and cheese, meatballs, and more. Breakfast each morning was varied and delicious, from eggs Benedict to French toast, chocolate croissants, fresh fruit, and a wonderful espresso machine, all enjoyed with massive windows looking out over Old Quebec City. The views from this room are unforgettable, and honestly, they made this stay feel even better than staying at the Chateau Frontenac, offering a stunning perspective of the skyline.I cannot say enough good things about this hotel—we found it to be great value and an absolute dream to stay here. Sabrina Bélanger, Propriétaire at Hotel Hilton, responded to this review Wow ! Thank you so much for your wonderful review !We’re thrilled to hear that this is your favorite Hilton property and that you enjoyed our location, festive lobby, spacious and quiet room, and breathtaking views. It’s especially great to know the Executive Lounge and its food offerings made such a lasting impression — Knowing that you took time to simply relax and enjoy the scenery is exactly what we hope for our guests.Thank you for your kind words and for choosing to stay with us. We’re so glad you found great value in your stay, and we very much look forward to welcoming you back again and again on your future visits to Québec City. See you soon!

  • User:Yves N

    Trip type: Couples

    A place to stay in Quebec City.

    rating03 Dec 2025

    Very good hôtel. Everybody is great, I Love you all. Serge and all the people at the concierge, salute, also Arnaud, Eddy and Samuel. Love you Sylvie, Louise and Adriano at the reception, also Jay. The telephonistes Camille, Caroline, Lambert, Mathis. Chokri and Johnny at the Grab and go. You are all great. I will remember you.And please, remember me !! Yves Sabrina Bélanger, Propriétaire at Hotel Hilton, responded to this review Hi Yves ! Thank you so much for your lovely review. We will be sure to pass on the comment to our team. We are already looking forward to welcoming you again !

  • User:XandTim

    Trip type: Couples

    Perfect Stay - great location & staff

    rating28 Nov 2025

    What a wonderful hotel ! Perfect location to everything and from Check in to check out it was great they make you feel important and it was busy ! So clean and great concierge to advise you of places to go how to get there and places to eat. I am an honors member so I have stayed at many, we had a great Parliament view and I was so impressed at how clean the windows were, whats a view without clean windows! I would stay here again for sure - if you don’t need your car use the garage option .. fun tip you can use the garage elevator to get to street level and save the climb back up the hill helped us older folks. Christmas Markets easy to get to too ! Sabrina Bélanger, Propriétaire at Hotel Hilton, responded to this review Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay from check-in to check-out and that our team made you feel valued—even during a busy time. It’s great to know our concierge was able to help you make the most of your visit, and we’re glad your Parliament view (with sparkling clean windows!) made your stay even more special.We’re also happy the parking garage and elevator tip made getting around a bit easier—thank you for sharing that! It’s fantastic that you were able to enjoy the Christmas Markets as well.As an Honors member, your loyalty means a great deal to us, and we’re truly grateful for your kind words. We’d love to welcome you back again on your next visit to Quebec City!

  • User:CanaTico

    Trip type: Couples

    Nice Hotel but almost no WiFi

    rating08 Nov 2025

    I would have given a better score if not for the WiFi and some housekeeping issues. We were there for 5 nights and we're never able to connect to the WiFi in our rooms despite having Hilton Honours status. The "IT" guy said the hotel was too busy and there was nothing he could do. I had to go to the lobby to connect.Housekeeping never changed the bag in the ice bucket and they never replaced the glassware or the coffee pods.The pool was also very disappointing. Service was good and the location was perfect. Sabrina Bélanger, Propriétaire at Hotel Hilton, responded to this review Thank you for taking the time to share your feedback. While we’re glad to hear that you enjoyed our service and found the location convenient, we’re truly sorry for the challenges you experienced during your stay.We apologize for the WiFi issue you encountered and the inconvenience of having to use the lobby to connect—this is certainly not the experience we want for any of our guests, especially our Hilton Honors members. We strive to provide all our guests with a fast and reliable connection experience, we’ll be addressing this with our IT team to ensure more reliable access moving forward even in periods of high occupancy.We’re also sorry that housekeeping fell short in replenishing some items. Please note that our team is always available to bring more amenities during your stay, simply by calling the front desk through your room phone. Your comments have been shared with our housekeeping leadership so we can correct these oversights immediately.Regarding the pool, we regret that it did not meet your expectations and will be reviewing your feedback as we look for ways to improve. Thank you again for bringing these matters to our attention. We hope to have another opportunity to welcome you back and provide the seamless stay you expected and deserve.

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