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Manoir Victoria

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Manoir Victoria

locationQuebec, Quebec-QC

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About Manoir VictoriaAbout Manoir Victoria

Location

This hotel lies at the heart of Québec’s historical centre (Vieux-Québec), inside the old city walls. Château Frontenac and numerous restaurants are located nearby. Public transport (bus, train), shops and bars are all a stone’s throw from the hotel. The Parliament, the Citadel, and museums are some 15 minutes away on foot.

Facility

The hotel welcomes guests in a 6-storey building with a lift and 148 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are on hand in the bathrooms for everyday use. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the indoor pool, children can splash around in the kids' pools. The sun loungers are perfect for soaking up some sun. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The menu also offers diet meals and children's meals. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Manoir Victoria Amenities at Manoir Victoria

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

3.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1055

Very Good

738

Average

175

Poor

66

Terrible

29

Recent Reviews: 2063

  • User:Louisbourg2

    Trip type: Friends getaway

    Good hotel

    rating20 May 2026

    The hotel was great, staff were nice and the rooms were clean and comfortable. There were many restaurants a short walk from the hotel. We ate breakfast twice at the Casse Crepe Breton next door and found it better value than breakfast at the hotel restaurant. The hotel is close to the beautiful Théâtre Capitole, where we attended a show while in QC. Nickolas Verrecchia, Guest Services / Front Office at Hotel Manoir Victoria, responded to this review Hello,Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable rooms, and the friendliness of our team.It’s wonderful to know you were able to explore the many nearby restaurants and even enjoyed breakfast at Casse-Crêpe Breton during your visit. We’re also glad our location allowed you to experience a show at the beautiful Théâtre Capitole.We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Warm Regards,Nickolas VerrecchiaFront Desk Manager

  • User:Bernard S

    Trip type: Family

    Excellent hotel

    rating16 May 2026

    This is a very well-located hotel in the less touristy part of Old Quebec. Our room was large and comfortable. Staff are helpful and excellent. The restaurant is a one-star Michelin and excellent. The bathroom was spacious and the bed was very comfortable. There are a lot of restaurants and stores nearby. Nickolas Verrecchia, Guest Services / Front Office at Hotel Manoir Victoria, responded to this review Hello,Thank you for your wonderful comments! We’re delighted to hear that you enjoyed our location in the quieter side of Old Québec, as well as the comfort and spaciousness of your room. It’s especially rewarding to know that our team made such a positive impression with their helpful service.We’re also thrilled that you enjoyed your experience at our Michelin-starred restaurant and appreciated the comfort of the bed and bathroom amenities. Being surrounded by so many great restaurants and boutiques is certainly one of the highlights of staying with us, and we’re glad you were able to take full advantage of it.We truly appreciate your recommendation and hope to welcome you back again soon for another memorable stay in Québec City!Warm Regards,Nickolas VerrecchiaFront Desk Manager

  • User:Christine M

    Trip type: Family

    Wonderful hotel!

    rating14 May 2026

    The room was spacious, well appointed and clean. The staff very friendly and helpful. The on site restaurant was exceptional!! The location can't be beat - central to everything! Nickolas Verrecchia, Guest Services / Front Office at Hotel Manoir Victoria, responded to this review Hello,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your spacious and clean room, as well as the friendly and helpful service provided by our team.We’re especially pleased that you had such a great experience at our restaurant — your compliments will certainly be shared with the restaurant team!Our central location is indeed one of our favorite features as well, and we’re happy it allowed you to fully enjoy everything Quebec City has to offer.We truly appreciate your kind comments and look forward to welcoming you back again soon!Warm Regards,Nickolas VerrecchiaFront Desk Manager

  • User:Julie W

    Trip type: Family

    Great building, poor service

    rating12 May 2026

    Charming hotel, very clean, inviting reception….so why not 4or5 score? We had lots of guest noise in the corridor outside our room on night one - loud enough for fellow guests to be disturbed on the floor above - they mentioned it in the lift. But room cleaning was the main issue. we were told it wouldn’t be done as we had a do not disturb sign out at 9.30am… We asked 3 times for the room to be made up…and finally staff turned up mid/late afternoon, when we were back using it. No attempt had been made to clean our 2nd room, which had no do not disturb sign out. Guest lifts also used for servicing rooms and delivering supplies to the restaurant Whilst we were waiting for the lift, a male staff member shoved the luggage trolley out of the lift so aggressively it bounced off the wall strange and unsatisfactory behaviour in what is otherwise a good hotel - well located and the hotel shop is also lovely. A shame, as we left feeling we should have dug deeper for the Fairmont! Nickolas Verrecchia, Guest Services / Front Office at Hotel Manoir Victoria, responded to this review Hello,Thank you for taking the time to share such detailed feedback regarding your recent stay with us. We are pleased to hear that you appreciated the charm and cleanliness of the hotel, our welcoming reception area, our convenient location, and the hotel shop.That said, we are truly sorry to learn about the inconveniences you experienced during your visit. Please accept our sincere apologies for the noise disturbance on your first night, as well as for the shortcomings regarding the housekeeping service. While we fully respect our guests’ privacy when a do not disturb sign is displayed, we understand your frustration regarding the delays and the lack of follow-up for your second room. This is certainly not the level of service we strive to provide.We are also very concerned to hear about the interaction you witnessed involving the luggage trolley. Courteous and professional behavior from all team members is extremely important to us, and your comments will be shared with the appropriate department managers for follow-up and additional coaching where needed.We regret that these issues impacted your overall impression of the hotel, especially since you otherwise enjoyed several aspects of your stay. Your feedback is invaluable and helps us improve both our service and guest experience. We sincerely hope we may have the opportunity to welcome you back in the future and provide you with the seamless stay you expected and deserved.Warm Regards,Nickolas VerrecchiaFront Desk Manager

  • User:MarkZ588

    Trip type: Family

    Deserves a higher rating than 4.3

    rating12 May 2026

    The location is perfect without being directly in the town center. Literally, 5 minute walk to the Chateau. Rooms were very quiet. The staff was very friendly. Literally, the only negative was the internet went down for 2 days. For those who want to stay in their room. Very clean at a very good price. They have a very popular restaurant. Nickolas Verrecchia, Guest Services / Front Office at Hotel Manoir Victoria, responded to this review Hello,Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our convenient location, the quiet and clean rooms, the friendliness of our staff, and the value of your stay. We’re also pleased that you had the chance to enjoy our popular restaurant during your visit.We sincerely apologize for the inconvenience caused by the internet outage during your stay. Unfortunately, we experienced an unexpected issue that affected the service for a short period. We are happy to let you know that the issue has now been fully resolved and the internet is back up and running normally.Your comments are greatly appreciated and help us continue improving the guest experience. We truly hope to have the pleasure of welcoming you back again on your next visit to Quebec City!Warm Regards,Nickolas VerrecchiaFront Desk Manager

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