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Quality Inn & Suites Amsterdam

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Quality Inn & Suites Amsterdam

locationQuispamsis, Saint John - NB

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About Quality Inn & Suites AmsterdamAbout Quality Inn & Suites Amsterdam

Location

This hotel is located in Quispamsis.

Facility

The hotel has a lift and features 49 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities at the hotel include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Rooms have a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone and WiFi (no extra charge) are provided as well. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, aerobics and massage treatments.

Meals

There is a bar on the premises. A continental breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Quality Inn & Suites Amsterdam Amenities at Quality Inn & Suites Amsterdam

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

116

Very Good

45

Average

14

Poor

10

Terrible

10

Recent Reviews: 195

  • User:Craig K

    Trip type: Family

    How does Gino the General Manager still have his job???

    rating01 Oct 2025

    I recently stayed at the Quality Inn Suites in Quispamsis and had a disappointing experience.I accidentally booked my room for Thursday, Sept 25th instead of the 26th. When I arrived on the 26th, I was told I had been charged for the missed night. I completely understood that this was my mistake, and I politely asked if a refund could be considered. The front desk clerk was very professional and explained that refunds are possible if the hotel had lots of availability the previous day, but not if they were sold out. He reassured me that there were indeed plenty of rooms available, so I should expect a refund once the manager was in.I left feeling confident, as the clerk was kind, helpful, and seemed to want to make things right. Unfortunately, that’s where things changed.Despite multiple reassurances, no one from management ever followed up. I called repeatedly, was promised return calls that never came, and finally spoke with the manager’s superior who's name was Gino the General Manager... At that point, I was told a completely different story... that the hotel had been full and I would not be refunded. It felt dishonest and frustrating, especially after the front desk staff had gone out of their way to reassure me otherwise. When I asked for owner contact information, I was refused.I truly appreciate the kindness and professionalism of the front desk clerk, who handled the situation with patience and empathy. Sadly, the lack of accountability and transparency from management has left me feeling misled and unwelcome. Mistakes happen, on both sides, but honesty and follow-through go a long way.I hope this feedback helps improve communication and consistency, because with better management, this property could really shine. And it appears many of the dissatisfied customers and reviews are due to the lack of communication and contact from this General Manager....

  • User:Dutchie33

    Trip type: Couples

    Lovely big room with lots of bonus features

    rating30 Jun 2025

    We loved our room. It was so spacious with the living room area, kitchenette and jacuzzi tub along with a tub/shower in the bathroom. We were disappointed that the jets on the jacuzzi didn’t work and hotel staff response was oh I’ll let them know. The breakfast was excellent with lots of hot options including eggs, bacon and sausage. Along with the other regular items such as cereals, breads etc. The tv was nice and big which was excellent since the bed was quite a distance away. The bed was comfortable. Would definitely stay there again if in the area. qualityinnquispamsis , Owner at Quality Inn & Suites Quispamsis, responded to this review Dear Dutchie33Thank you so much for taking the time to share your experience with us, and for your perfect rating!We’re absolutely delighted to hear that you enjoyed your spacious room and all the thoughtful features from the living area and kitchenette to the large TV and comfortable bed. It’s also wonderful to know our breakfast selection left a great impression we truly aim to offer something for everyone to start the day right.We do sincerely apologize for the inconvenience with the jacuzzi tub. Your feedback has been shared with our maintenance team for follow-up, and we appreciate you bringing it to our attention so we can ensure everything is in perfect working order moving forward.It means a lot to us that, despite this, you would still choose to return if you’re in the area. We’d be truly honoured to welcome you back again.Warm regards,Brian KimGuest Relations ManagerQuality Inn & Suites Quispamsis(506) 849-8080

  • User:Leah K

    Trip type: Family

    Very satisfied client and highly recommends this hotel!

    rating07 Oct 2024

    This is my second stay at this hotel, and once again, I was thoroughly impressed! Interestingly, I flew in from the Netherlands, where I currently live, and found myself at Amsterdam Inn & Suites—a touch of Dutch charm right here. The hotel exudes cleanliness and attention to detail: the bathroom has gleaming white tiles without a single stain or speck of mold, and the toilet was spotless. The room itself is spacious, tidy, and has a fresh, clean scent. I have a very sensitive nose when it comes to dust, but I didn’t detect any—just pure cleanliness.The atmosphere is wonderfully quiet, making it perfect for a restful night’s sleep. The facilities are well-maintained and immaculate, and the staff are incredibly warm, friendly, and helpful—exactly the kind of service guests appreciate. The breakfast is varied, offering plenty of delicious options, and the hotel is conveniently located near shopping areas and restaurants.I highly recommend this hotel, as evidenced by my return last month, in September 2024. I look forward to visiting again in the future. More power to Amsterdam Inn & Suites—the Dutch way! Bedankt en groetjes!LFD Kleijn-Sanchez & AM van DijkNetherlands Janet Johnston, General Manager at Quality Inn & Suites Quispamsis, responded to this review Dear Leah,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had another exceptional stay at Amsterdam Inn & Suites. Your kind words truly brighten our day and affirm our commitment to providing a clean, welcoming, and comfortable environment for our guests.It's fantastic to know that you appreciated the cleanliness and attention to detail throughout the hotel. We take great pride in maintaining our facilities and ensuring that every corner is spotless. It’s also gratifying to hear that you found our staff warm, friendly, and helpful—our team strives to create a positive experience for everyone who walks through our doors.We’re glad you enjoyed the variety of breakfast options and found our location convenient for your needs. Your recommendation means a lot to us, and we eagerly anticipate welcoming you back for your next visit. Thank you for supporting Amsterdam Inn & Suites. Take Care, Rhea McKnight Guest Relations ManagerQuality Inn & Suites Amsterdam

  • User:Rosemary L

    Trip type: Family

    Problem in Room

    rating07 Oct 2024

    Didn’t end up staying even though I pre-booked. The poor registrar was overwhelmed at the desk because they were fully booked and the wifi was down. He checked me in, I went up to the room, checked the bed and found evidence of bed bugs. When I asked to change rooms, he apologized and said they were sold out and had nowhere to put my dad and I. He didn’t charge us and we left. Thankfully I was able to find another place to stay about 30 minutes away. Janet Johnston, General Manager at Quality Inn & Suites Quispamsis, responded to this review Dear Rosemary,Thank you for sharing your experience with us. I sincerely apologize for the issues you encountered during your stay. Cleanliness is our top priority, and we conduct regular preventive maintenance to ensure our rooms are in excellent condition for our guests.Please rest assured that we take such matters seriously and will investigate this issue thoroughly to prevent it from happening in the future. If you would like to discuss your experience further, please reach out to our Corporate General Manager, Janet, at 506-432-5050.We value your feedback and hope to have the opportunity to welcome you back for a much improved experience in the future.Take Care, Rhea McKnight Guest Relations ManagerQuality Inn & Suites Amsterdam

  • User:Peter P

    Trip type: Couples

    Great stay!!!

    rating21 Sept 2024

    We used some of our Choice points for our 2-night stay. We stayed in a king suite and must say enjoyed the extra room it provided. The hotel itself was clean and very comfortable. The breakfast was good and the staff friendly. The only downside was that there are no eateries within walking distance but as we had a car that was not a problem. If in the area again will definitely stay again. Janet Johnston, General Manager at Quality Inn & Suites Quispamsis, responded to this review Hi Peter,Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay in our king suite and found the hotel clean and comfortable. It is great that our breakfast and friendly staff added to your experience. We look forward to welcoming you back on your next visit to the area!Take Care, Rhea McKnightGuest Relations Manager Quality Inn & Suites Amsterdam

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