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Sheraton Hotel Newfoundland

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Sheraton Hotel Newfoundland

locationCanada, St. Johns - NF

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About Sheraton Hotel NewfoundlandAbout Sheraton Hotel Newfoundland

Location

This hotel is located in the heart of St. John's.

Facility

The hotel has a lift and features 301 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Sheraton Hotel Newfoundland Amenities at Sheraton Hotel Newfoundland

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

508

Very Good

455

Average

169

Poor

71

Terrible

42

Recent Reviews: 1245

  • User:emmaalexandra2018

    Trip type: Business

    Great staff, location but the hotel needs updating badly.

    rating08 May 2026

    The location and view were great, staff were very helpful and friendly. However the hotel is dated and run down. Faucets were broken and unsecured in both rooms we stayed in, moulding was falling off of the closet doors, the chair in each room were filthy and stained and there is no ventilation in the washrooms so every time we showered the windows would fog up, this also likely explains the musty smell of the room.

  • User:vingre

    Trip type: Business

    An uwelcoming and outdated business hotel

    rating05 Mar 2026

    I spent two nights at the Sheraton Hotel Newfoundland in St John's on a business trip to Canada 🇨🇦. The location is very good, close to the city centre, the Jelly Bean tourist attraction and the George Street bars. There is also a large parking area around the hotel. These are clearly the hotel's strongest points as on many other grounds it disappoints. Despite renovation efforts the rooms and the common areas look outdated. Modern touches were applied here and there in the rooms or in the lobby (e.g., front desk furniture) but overall the hotel remains stuck in the 80's. More annoying was that during my whole stay I was unable to properly connect to Internet and get access to my personal and business messages. I mentioned the issue at the front desk but with no result. The service could also be improved from a very slow - it took ages for the employee to manually fill in the breakfast vouchers, a very clunky process - and almost unfriendly check-in to the lackadaisical breakfast service. The breakfast was also mediocre. No fresh fruit juice, cappuccinos and expressos as extras, no brown bread. All breakfast options were displayed in an unattractive way in a tiny room at the end of the restaurant. I definitely recommend to look for other hotel options in St John's as there are too many negative points associated with Sheraton Hotel Newfoundland.

  • User:SM M

    Trip type: Family

    Great room, amenities lacking.

    rating17 Feb 2026

    Stayed here to celebrate the holidays with family in NL. Location was perfect - close to signal hill and downtown. The room was great and had a neat round window with a view of the city. The pool, lounge, and hot tub were intermittently closes due to short staff which was disappointing.

  • User:Peter V

    Trip type: Couples

    Another super weekend @ the Sheraton St John's.

    rating23 Nov 2025

    Just checking out after a weekend here to celebrate a friends wedding. The hotel staff were super - I'm a frequent travelling and have lifetime status and as usual they treated me with a nice corner suite and all the usual amenities. Our guests were not however and when we inquired about paying to upgrade their room, the staff very generously did so for no cost and helped with some nice treats in the room to make it special. This type of over the top service is why I always stay here when in St Johns. The hotel is nicely situated on a hill with great views, has easy access via cab or 5-10 minute walk to all the goodness downtown, a great bar and has been nicely updated over the years.. highlight recommended.

  • User:VVHT

    Trip type: Friends getaway

    Wonderful time at the Sheraton

    rating14 Nov 2025

    Wonderful Hotel, excellent staff, great food and drink! The indoor pool and hot tub were very nice! Lots of good food and drink nearby! Room was spacious, clean and amazing view of the harbor!The shower had plenty of hot water and great water pressure!Ate several meals at the hotel, all meals were very good.

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