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Valhalla Hotel & Conference Centre

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Valhalla Hotel & Conference Centre

locationThunder Bay, Thunder Bay-ON

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About Valhalla Hotel & Conference CentreAbout Valhalla Hotel & Conference Centre

Location

This hotel welcomes guests in Thunder Bay.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the sun terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa and a sauna are available in the wellness area. The hotel offers plenty of activities and entertainment options, including a dance club, a casino and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch offer culinary delights every day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Valhalla Hotel & Conference Centre Amenities at Valhalla Hotel & Conference Centre

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Beach

127 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

830

Very Good

758

Average

472

Poor

204

Terrible

160

Recent Reviews: 2424

  • User:Croclee

    Trip type: Couples

    Better Value Elsewhere

    rating15 May 2026

    This is a nice looking hotel but nothing special. Check in was efficient. The room was clean and the beds comfortable. Massive empty space in the corner of the room screamed out for seating - a chair or something to relax in. There was a coffee maker in the room but no 'courtesy' coffee or breakfast in the lobby. There is a restaurant on site. Would I stay here again? No. The room was over $300.00/night in total and the value for dollars just wasn't there. Awa Diakhate, Other at Valhalla Hotel & Conference Centre, responded to this review Dear Crodlee,Thank you for taking the time to share your feedback.We are pleased to hear that you found the check-in process efficient, the room clean, and the beds comfortable.We also appreciate your candid comments regarding the room layout, amenities, and perceived value of your stay. We understand your disappointment, particularly given your expectations for the rate paid. Your feedback regarding seating, in-room coffee offerings, and breakfast availability in the lobby is valuable and will be shared with our team as we continue to review our guest experience.Thank you again for your review. While we are sorry to hear we did not fully meet your expectations, we appreciate your insights.Awa, Director of Operations

  • User:Trail18140516302

    Trip type: Business

    Skip this place

    rating19 Oct 2025

    Between the rude staff at the front, bad restaurant service and unclean rooms and hallways this place would just be a skip all together. Lauri Hoskins, General Manager at Valhalla Hotel & Conference Centre, responded to this review Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet expectations. The concerns you raised — from the front desk service to the restaurant and cleanliness — are deeply troubling and not reflective of the standards we strive to uphold. We've shared your feedback with our team to ensure these issues are addressed promptly and thoroughly. We understand your disappointment and appreciate your honesty, as it helps us improve. We hope you’ll consider giving us another chance in the future to provide the experience you deserve.Lauri HoskinsGeneral Manager

  • User:geoffg153

    Trip type: Family

    OK for one night but classic airport hotel

    rating12 Oct 2025

    Rooms spacious and comfortable, next to to airport but no noise issues. Not sure why they needed a $150 deposit when they have credit card details. Had supper in restaurant which was ok but expensive. Staff not that interested and when we ask for ice for the room actually dismissive Staff on check in interesting, the girl checking me in took a phone call while checking me in another girl stepped in and very pleasant Awa Diakhate, Other at Valhalla Hotel & Conference Centre, responded to this review Thank you for sharing your feedback. We’re glad you found the room comfortable and appreciated the quiet location near the airport.We’re sorry to hear about your experience at the restaurant and during check-in — your comments are important, and we’ll address them with our team to ensure a friendlier and more attentive service next time.We truly appreciate your insights and hope to welcome you again for a smoother and more enjoyable stay.Awa, Director of Operations

  • User:Mary V

    Trip type: Couples

    Great Stay!

    rating29 Sept 2025

    Very clean and quiet. Pool was very nice. Rooms were clean, comfortable and quiet. Good location tooHotel staff was professional and kind. Awa Diakhate, Other at Valhalla Hotel & Conference Centre, responded to this review Dear minibargrrl,Thank you so much for your wonderful review! We’re delighted to hear you enjoyed a clean, comfortable stay and that you had such a great dining experience in our restaurant. Your kind words about the cocktails, meals, and even our pool temperature will mean a lot to our team.We truly appreciate you highlighting Valhalla as an underrated gem—it’s guests like you who help us shine. We look forward to welcoming you back for another fantastic stay!Warm regards,Awa Director of Operations

  • User:minibargrrl

    Trip type: Family

    A fantastic stay at this underrated hotel. Be sure to try the restaurant!

    rating27 Sept 2025

    We had an awesome stay at this hotel! Clean room, spacious, comfy bed and a delicious dinner in the restaurant down below. Great cocktials, tasty meal - you can't miss.Really enjoyed the pool, it's the perfect temp! Stephanie Hyde, Guest Services / Front Office at Valhalla Hotel & Conference Centre, responded to this review Thank you so much for sharing your wonderful feedback! We’re delighted to hear you enjoyed your stay with us, from the comfort of your room to your dinner in the restaurant. It’s great to know our cocktails and meals made such a good impression, and that you found the pool just right for relaxing.We look forward to welcoming you back for another visit soon!Stephanie - Guest Services Manager

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