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Executive Residency By Best Western Toronto-Mississauga

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Executive Residency By Best Western Toronto-Mississauga

locationToronto Airport, Toronto-ON

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About Executive Residency By Best Western Toronto-MississaugaAbout Executive Residency By Best Western Toronto-Mississauga

Location

This hotel warmly welcomes guests in Toronto.

Facility

The hotel has a lift and features 84 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a car hire service, a transfer service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a stovetop, a microwave, a tea/coffee station and a dishwasher. An ironing set is provided for guests' convenience. A telephone, satellite television, a CD player, a DVD player and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The heated indoor and outdoor pools, filled with salt water, make for soothing swimming and true relaxation. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including golf, a gym and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily.

Amenities at Executive Residency By Best Western Toronto-Mississauga Amenities at Executive Residency By Best Western Toronto-Mississauga

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Saltwater Pool

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

102

Very Good

75

Average

29

Poor

19

Terrible

40

Recent Reviews: 265

  • User:MayeGR

    Trip type: Business

    Very dusty and unsanitary.

    rating18 Feb 2026

    Some guests from the conference were sneezing after checking into the hotel, and I was sneezing badly and developed a sore throat from the dusty and moldy A/C and heating unit …dingy and blood stained sheets were not changed from the previous guest before me. Sheets were not properly washed and basically so old you could see through them where the fabric was breaking down, they even gave me a torn towel. Guess what? First day the toilet had old feces under the rims. Thank GOD I basically did my own cleaning before sitting on that toilet. Executive Residency by Best Western Toronto-Mississauga, General Manager at Executive Residency By Best Western Toronto-Mississauga, responded to this review Dear Guest,Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the condition of your room and the experience you described. What you encountered falls far short of the cleanliness and comfort standards we expect to provide to every guest.Please accept my sincere apologies for the issues you raised, including the dusty and possibly moldy A/C and heating unit, the condition of the linens and towel, and the cleanliness of the bathroom upon your arrival. This is certainly not the experience we want any of our guests to have, and I completely understand how concerning and frustrating this must have been—especially after a long day of travel and conference activities.Your comments have been shared with our housekeeping and maintenance teams immediately so that a full inspection of the room and its equipment can take place. We are also reviewing our cleaning and linen replacement procedures to ensure that situations like this do not occur again.We take matters of cleanliness and guest health very seriously, and your feedback is extremely important in helping us address gaps and improve our processes. If you are open to it, I would truly appreciate the opportunity to speak with you directly to learn more about your stay and make this right.Thank you again for bringing this to our attention. We hope you will consider giving us another opportunity to provide you with the quality stay you deserve.Regards,Hitesh Jolly

  • User:mike g

    Trip type: Family

    worst hotel ever stayed in

    rating18 Feb 2026

    not helpful and not caring and there is no manger on duty at all in the 5 days i stayed here there is also no lock to the pool room and a child got in there and almost fell in,rust running out of the metal doors in the pool area where kids are walking on it,hot food was sitting in a lake of oil, oranges where rotten, staff doesn't clean the dinning area customers have to clean the tables them self's hotel rooms have heavily stained carpets, broken lights, TVs don't have proper cable and blurry and shuts off ever few minutes due to service, my room even had a bathroom door that was broken in the middle so it just flapped it was like there was nothing in the middle of door at one point my room was filled with pool towel I'm assuming ran out of regular towels and the pool area had no towels ******************************DO NO STAY AT THIS HOTEL******************************** Executive Residency by Best Western Toronto-Mississauga, General Manager at Executive Residency By Best Western Toronto-Mississauga, responded to this review Dear Guest,Thank you for sharing your feedback about your recent stay with us. I am very sorry to hear about the many issues you experienced during your visit. What you described regarding the condition of the room, the dining area, and the pool facilities is certainly not the level of service or safety we aim to provide to our guests.Please accept our sincere apologies for the concerns you raised, including the lack of management availability during your stay, the condition of the carpets, lighting and bathroom door in your room, the television service issues, and the problems with towel availability. We are also very concerned to hear about the situation you mentioned in the pool area, including the unsecured access and maintenance issues. Guest safety is extremely important to us, and this feedback is being taken seriously.Your comments regarding the breakfast area and food quality have also been shared with our food service and housekeeping teams so they can review procedures and ensure that proper standards for cleanliness, food handling, and dining area maintenance are consistently followed.We truly regret that your stay did not meet expectations. Feedback like yours is very important to us because it helps identify areas where we must improve. Our management team will be reviewing these concerns internally so that corrective actions can be taken.Thank you again for bringing these matters to our attention. We appreciate your feedback and are sorry that your experience with us was not a positive one.Sincerely,Hitesh Jolly

  • User:Girls T

    Trip type: Family

    Smell Mold Bugs

    rating15 Feb 2026

    Bug found in suite. Had to move rooms late evening. GROSS and unsettling Swimming Pool full of mold (GREEN) and ceiling was sweating ( humid)Not clean Executive Residency by Best Western Toronto-Mississauga, General Manager at Executive Residency By Best Western Toronto-Mississauga, responded to this review Dear Guest,Thank you for taking the time to share your feedback with us. I am very sorry to hear about the issues you experienced during your stay.Please accept our sincere apologies for the concerns you raised regarding the condition of your suite, including the bug you encountered and the need to move rooms late in the evening. We understand how unsettling that must have been, and we regret the inconvenience it caused.We are also very concerned to hear about the odor and the conditions you described in the pool area. Cleanliness and maintenance are extremely important to us, and your comments regarding the pool, humidity, and overall cleanliness have been shared with our housekeeping and maintenance teams for immediate review and corrective action.Your feedback is very important to us, and we appreciate you bringing these matters to our attention. We are committed to addressing these issues to ensure a more comfortable and welcoming experience for our guests.Thank you again for your feedback, and we sincerely apologize that your stay did not meet the standards we strive to provide.

  • User:Carol J

    Trip type: Family

    Except for the breakfast which was limited the overall stay at this hotel was very good.

    rating16 Jan 2026

    This hotel is ideal for a family stay in comfortable setting.

  • User:Patricia F

    Trip type: Family

    Pest Control Needed

    rating29 Aug 2025

    Arrived to hotel and was met by a roach on the bed and a few in the bathroom. This place needs pest control.Please close your luggage upon entering and leaving so that these pests does not arrive home with you . Executive Residency by Best Western Toronto-Mississauga, General Manager at Executive Residency By Best Western Toronto-Mississauga, responded to this review Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. I am very sorry to hear about the experience you described.Please accept our sincere apologies for the issue you encountered in your room. Discovering pests in your accommodation is certainly unacceptable and we completely understand how uncomfortable and concerning that must have been. This does not reflect the standards of cleanliness and comfort we strive to provide for our guests.Your comments have been shared immediately with our housekeeping and maintenance teams, and we are also coordinating with our professional pest control service to conduct a thorough inspection and treatment to address the matter promptly.We truly appreciate you bringing this to our attention, as feedback like yours helps us identify areas where we need to take immediate corrective action. Please know that we take concerns like this very seriously and are committed to improving the experience for our guests.Thank you again for your feedback, and we sincerely regret that your stay did not meet expectations.Sincerely,Hitesh Jolly

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