Hilton Garden Inn Toronto Airport West Mississauga

Name: Hilton Garden Inn Toronto Airport West Mississauga
Address: 1870 Matheson Blvd, Toronto-ON, canada
Telephone: +44-204-505-9777
Rating: 4.4

Toronto Airport, Toronto-ON, Canada

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About Hilton Garden Inn Toronto Airport West Mississauga

location

The hotel is located in Mississauga's business district in southern Ontario. the hotel offers access to the offices of many of Canada's leading corporations. Guests will find Square One Shopping Mall about 7 km from the establishment. Other nearby attractions include Canada's Wonderland and the Wild Water Kingdom. The hotel is just minutes away from Toronto's Lester B. Pearson International Airport.

facility

The hotel has 152 rooms and 16 suites, which are located on 9 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. Further amenities include a washing machine, an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. With golf available, active guests can exercise to their heart's content. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling, callisthenics and aerobics. A spa and hydrotherapy treatments are available in the wellness area.

meals

Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hilton Garden Inn Toronto Airport West Mississauga

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
Common Area
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  Reception
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  Sun Deck
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Fireplace
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Gym
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  Golf
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  Events

Location

Around this property:

Golf Course

3750 m

Shopping opportunities

7306 m

Tourist Centre

7854 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

701

Very Good

346

Average

Poor

Terrible

Recent Reviews: 1206

User:Dario C
Trip type: Couples
Horrible
05 Sept 2026
This is not my first time staying at Holiday Inn Mississauga Toronto West. In fact, this is my fourth stay, which is why I am particularly disappointed with the level of service and communication I have experienced during this visit.I checked in on Thursday, August 20, 2026. On the second night of my stay, Friday, August 21, I went to the front desk to report that the glass shower door had come off its runner. The front desk agent advised us that there was no one available to repair it at that time and that we would have to wait until the morning.Unfortunately, we were not given any clear follow-up regarding whether the issue had been addressed, and the problem remained. I did not return to the front desk immediately because I was already frustrated with the communication and felt that my concerns were not being properly addressed.On Saturday, August 22, the room attendant knocked on our door to service the room. We asked her to return in approximately one hour, and we then left the room for approximately four to five hours. When we returned, the room had still not been cleaned. I therefore went to the front desk and requested fresh sheets.I also reported an issue with the toilet during my stay, which added to the number of maintenance concerns we experienced during this visit.Unfortunately, I now have another serious concern. As me & my Fiancée was packing our belongings in preparation for checking out tomorrow, she realized that one of her perfumes was missing. We searched the room thoroughly but was unable to locate it. I immediately went to the front desk to report the missing item and spoke with the supervisor. We discussed the situation, and I advised her that I would return to the room and double-check everything.I came back upstairs, unpacked and searched through everything I had packed, and unfortunately, the perfume still could not be found.This perfume is very special and meaningful to my Fiancée,so I am extremely concerned about its disappearance during my stay. I would appreciate it if the hotel could investigate this matter thoroughly, including speaking with the housekeeping team and reviewing any available information regarding access to my room please don't let my lawyers have to get involved in this situation .Given that this is my fourth stay at the hotel, I expected a much better experience. Unfortunately, this has been my worst stay so far, due to the combination of maintenance issues, housekeeping concerns, communication difficulties, and now the disappearance of a personal belonging.I would like to know what steps management intends to take to address these concerns, particularly regarding my missing perfume and the overall experience I have had during this stay.
User:highlanderfil
Trip type: Business
Alright hotel, but management could use a bit more customer empathy
26 Aug 2026
The hotel itself is decent enough, and the breakfast staff was lovely. However, I found managerial commitment to customer service to be a little lacking. I experienced a problem with my room – nothing extraordinary, but it did impact my stay for both nights I was there. The front desk manager offered 5000 points (when the total, should I have stayed on points, would’ve been at least 80,000) for the trouble, and when I mentioned that this was not sufficient, said he would speak to his general manager, and nothing ever came of that.
User:Batuhan B
Trip type: Family
Recommended
02 Aug 2026
Very spacious and clean rooms. Friendly staff. Overall great experience.
User:Brian C
Trip type: Friends getaway
Perfect service in every way!
13 Jul 2026
Amazing hotel. Michelle was an excellent server at breakfast!!!!
User:Afsar A
Trip type: Solo travel
First timer's inn experience
29 Jun 2026
First time traveling and i love how attentive the staff were. The rooms are very clean and very welcoming. I did have one concern, the air conditioning unit would not turn off. The display panel did not have a reading and it kept coming on and off after several intervals.