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Hilton Garden Inn Toronto Brampton West

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Hilton Garden Inn Toronto Brampton West

locationBrampton, Toronto-ON

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About Hilton Garden Inn Toronto Brampton WestAbout Hilton Garden Inn Toronto Brampton West

Location

This hotel warmly welcomes guests in Brampton.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, room service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and central heating ensures just the right temperature. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A telephone, a TV and WiFi (no extra charge) also come standard in the rooms. Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can choose from a range of leisure activities, including a gym, billiards, aerobics and a spa.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Hilton Garden Inn Toronto Brampton West Amenities at Hilton Garden Inn Toronto Brampton West

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

41

Very Good

19

Average

4

Poor

6

Terrible

10

Recent Reviews: 80

  • User:Jill B

    Trip type: Couples

    Above and beyond

    rating26 Apr 2026

    The staff are fantastic. They go above and beyond. I went down for the buffet breakfast nothing grabbed my attention. A staff member said Icould order off the menu. 5 minutes later I was in my room with a beautiful omelet with all the fixings.I was waiting for a package unfortunately didn't arrive before check out time. The customer service agent at the front desk took my name and # told call me when it arrived. The information was passed on.As promised I received a call to tell my package arrived.Servicevplus.Clean, nice rooms

  • User:621tracyr

    Trip type: Family

    A nice and comfortable stay

    rating30 Jan 2026

    We enjoyed a nice 2 night stay at the Hilton Garden Inn in January. Everything was very clean and comfortable. Parking was free with plenty of spaces. The dining area is massive allowing guests to use the area to gather as a group. The beds were comfortable but the pillows were a little flat. If opt for the breakfast you have the choice of buffet or ordering off the menu. The buffet offered the regular fare- eggs, sausage, pastries, cereals, yogurt and fresh fruit. I was fond of the hash browns. It was a pleasant stay.

  • User:receivedr

    Trip type: Family

    Poor customer service

    rating05 Aug 2025

    Not good for family . We havd experienced poor service . Their website has different options than actual. So make sure check it before booking.

  • User:David B

    Trip type: Solo travel

    UNABLE TO CHECK-IN WITHOUT AN ADDITIONAL $380 DEPOSIT on a )250 ROOM

    rating02 Mar 2025

    COULD NOT CHECK-IN - Arrived at 8:30pm to Check In with my dog into a very average $150/ night hotel room and the property INSISTED ON A $380 DAMAGE DEPOSIT + DOG FEE UP FRONT. I had $250 + offered on my card. Nope. Typical Toronto Area Deposits are $150-200 with incidentals like an $80 Dog Fee taken off in the morning. Not here. I am a 67 year old retiree with a Labrador + a single can of Coors Light in my bag (hardly a high risk of Saturday night party damage). I booked the hotel same day to avoid having to DANGEROUSLY drive 2.5 hours north into a blizzard off Lake Huron. FRONT DESK STAFF WAS EATING THEIR CURRY DINNER AT THE DESK - VERY UNPROFESSIONALLY! Hilton Garden Inn Toronto Brampton West, Owner at Hilton Garden Inn Toronto Brampton West, responded to this review Dear David, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience caused during your check-in process and want to provide clarity regarding the points you mentioned:• Security Deposit: The security deposit at our hotel is set at $300, as this amount is programmed into our system. This deposit is collected at check-in, along with any additional charges, such as the pet fee and the confirmed guestroom charge. Unfortunately, we are unable to manually adjust the deposit amount. • Deposit Amount: Please know that the security deposit amount is consistent with other hotels in the area and follows industry-standard practices for the Brampton area which could range from $250-$350 depending on the hotel. • Front Desk Staff: Upon further investigation, we were able to confirm that the team member assisting you was on a call with another guest at the time of your arrival. In addition, she had just accepted a food delivery for another guest’s stay at the hotel. When you approached the desk, she immediately moved the delivery to the shelf below the front desk as the guest had indicated to her that they would be collecting the delivery on their way back to the hotel and she proceeded to assist you. We understand this situation was frustrating, and we apologize for any impression of unprofessionalism it may have caused. However, we can assure you that our team member was following hotel policies and procedures and handled the situation to the best of her ability. We will certainly take your feedback into consideration and review it with the team to ensure continuous improvement.We regret that this experience did not meet your expectations, and we appreciate your understanding. We value all guest feedback and hope to have the opportunity to welcome you again in the future under better circumstances.Best Regards, Team Hilton Garden Inn Brampton West

  • User:Aleeeeebb

    Trip type: Business

    Add plant based option and check thermostat

    rating24 Feb 2025

    The breakfast was so bad… They have nothing for lactose intolerance! The mattress so uncomfortable, and sheets were too small! Also the temperature in room was very cold 🥶 I call receptionist for that, but you need to double check thermostats

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