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Hilton Garden Inn Toronto/Markham

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Hilton Garden Inn Toronto/Markham

locationMarkham, Toronto-ON

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About Hilton Garden Inn Toronto/MarkhamAbout Hilton Garden Inn Toronto/Markham

Location

The hotel is located in a business area, only 25 km north of Downtown Toronto, with corporate offices of famous companies just nearby. Paramount Canada's Wonderland, The Metro Toronto Zoo, the Ontario Science Center, shops, movie theatres and restaurants are also close by. Toronto Pearson International Airport is 35 km from the hotel.

Facility

The hotel has a lift and features 145 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, room service (for a fee) and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a games console and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. Excellent swimming awaits guests at the indoor pool. The hot tub in the pool area promises pure relaxation. After an eventful day, guests can work out and recharge in the gym.

Meals

The dining area includes a restaurant (with high chairs) and a bar. Breakfast and a set dinner menu are served every day. Staff are also happy to provide children's meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hilton Garden Inn Toronto/Markham Amenities at Hilton Garden Inn Toronto/Markham

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Sun loungers

LocationLocation

Map preview

Around this property:

Golf Course

7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

451

Very Good

298

Average

81

Poor

29

Terrible

25

Recent Reviews: 884

  • User:Wayne H

    Trip type: Couples

    Renovations

    rating30 Mar 2026

    Stayed here March 4, 2026 and March 28,2026. The public areas are under renovation for paint and wallpaper and not much progress over the 3 weeks. Minor inconvenience and hope that they are completed soon it seems to be taking a very long time.

  • User:Kent T

    Trip type: Family

    Double Charged - Choose Elsewhere

    rating15 Apr 2025

    STAY AWAY!! If you use TripAdvisor to make hotel choices which I often do, avoid Hilton Garden. Stayed there 4/11-4/13 and prepaid for my stay. Credit card got charged. A week prior to our checkin, Hilton charged us again for the same stay. Made no changes to my original reservation.After hours talking to the hotel staff and then Hilton central office, I am still working on getting all my refund returned. So if you want to learn from my experience, choose another hotel and you won’t regret it!!!My final comment…. When you enter the hotel, there are numerous signs with the Hilton Garden guarantee! Just words…. Don’t believe this PROMISE!! Sales Team, Guest Services / Front Office at Hilton Garden Inn Toronto/Markham, responded to this review We sincerely apologize for the inconvenience and frustration you experienced during your recent stay with us. We understand how important it is to feel confident in your booking and billing, and we are truly sorry that this was not the case for you. This issue is concerning, and we are taking it seriously as we investigate it further.Please contact us directly if you have any further questions or concerns. We appreciate your understanding and thank you for bringing this matter to our attention.

  • User:sjmorse

    Trip type: Couples

    Excellent stay multiple times

    rating03 Oct 2024

    Excellent service. Clean facilities. Attentive staff. Nice lounge and bar. As a warning breakfast not included but a nice breakfast menu is available. Would recommend. Surrounded by a variety of local and established-brand restaurants. Easy to find and free parking. Sales Team, Guest Services / Front Office at Hilton Garden Inn Toronto/Markham, responded to this review Hi Sjmorse! Thank you for taking the time to write this review and thank you for the awesome rating! Your feedback is much appreciated, and we’re delighted to hear that you enjoyed your stay with us. We're looking forward to your next visit!

  • User:Sprinkles P

    Trip type: Family

    Dated Unclean Unfriendly Hotel

    rating17 Jun 2024

    The worst of the Hilton Garden Inns we have stayed in on our trip so far. Height of season, they have decided to re-do the parking lot so that you can not park near the hotel. Hotel staff unreasonable and unhelpful. We leave tomorrow and have to drag all our luggage (dog included) across the carpark to another one nearby, in several trips at 4am in the morning as we can not come closer to the hotel to load up the car. If you are of an older age, this may not be the hotel for you incase you are made to carry all your luggage way over to your car in another carpark off site.Carpets in room sticky, bathrooms old and dated and air conditioning unit so loud it keeps you up most of the night. Wall paper peeling from the walls in the hallway. I need a vacation to get over this vacation. Sales Team, Guest Services / Front Office at Hilton Garden Inn Toronto/Markham, responded to this review Thank you for taking the time to share about your stay with us, and we are sorry to hear that you were unhappy with your experience. We sincerely appreciate your feedback as we continually work to improve. Our goal is to provide a reliable and friendly experience that makes every stay better and brighter. I will address your feedback directly with our team, and we would like to look into this further. Please reach out to us at https://help.hilton.com/s/contactsupport or call our team at (905) 709-8008 so we can follow-up with you. Thanks for taking the time to give us your review.

  • User:susansE102LF

    Trip type: Couples

    A Tad Disappointed

    rating01 Mar 2024

    The hotel was clean and quiet. The pool looked a little tired, needed fresh paint on the stairs and floor. The hot tub was empty. There was a breakfast offered at a fee starting at $9.50/person. A small bottle of pop from the "store" was $4/each. Everything seemed to be a la carte. Adam Filip, Guest Services / Front Office at Hilton Garden Inn Toronto/Markham, responded to this review Thank you for sharing your feedback on your recent stay. We're glad you found our hotel clean and quiet.We've noted your comments about the pool area and unfortunately due to challenges in securing necessary parts, we've had to make the difficult decision to decommission the hot tub. However, we're excited about upcoming renovations to our recreation center and believe these will significantly enhance our guests' experiences.Regarding the breakfast and store pricing, we're constantly reviewing our offerings to ensure they provide value and meet our guests' expectations.We appreciate your understanding and look forward to welcoming you back to experience our improvements.

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