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Hilton Suites Toronto Markham Conference Centre & Spa

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Hilton Suites Toronto Markham Conference Centre & Spa

locationMarkham, Toronto-ON, Canada

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About  Hilton Suites Toronto Markham Conference Centre & SpaAbout Hilton Suites Toronto Markham Conference Centre & Spa

location

This hotel welcomes guests in Markham.

facility

The hotel has a lift and features 502 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.

 Amenities at Hilton Suites Toronto Markham Conference Centre & Spa Amenities at Hilton Suites Toronto Markham Conference Centre & Spa

  • Facilities

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      Air conditioning

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      Lobby

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      Currency Exchange

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      Shops

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      Conference Room

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      Internet access

    • -

      Room Service

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      Laundry Service

    • -

      Pets

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      Elevator/ Lift

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      Ironing services

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

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      EV Charging Station

  • Beauty and Spa

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      Massage

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      Salon

    • -

      Spa

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      Steam and Sauna

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Reception

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      Sun Deck

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Wake-up Call / Service

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Payment

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      ATM

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

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      TV

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Indoor Pool

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      Swimming Pool

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      Sauna

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      Table Tennis

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      Gym

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      Golf

    • -

      Events

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

551

Very Good

425

Average

184

Poor

88

Terrible

121

Recent Reviews: 1369

  • User:Rami B

    Trip type: Solo travel

    Unionville athletic club (hotel gym)

    rating26 Aug 2026

    Extremely disappointing experienceI’ve been a member for a while, and the overall experience has become extremely disappointing. The gym consistently fails to open on time, despite having advertised operating hours. This has happened repeatedly, sometimes by 15–20 minutes, and it’s incredibly frustrating to show up expecting to work out only to find the doors still locked.On top of that, the gym is frequently dirty and poorly maintained. Equipment and common areas often don’t feel properly cleaned, which is unacceptable for a facility people are paying a membership fee to use.What makes the situation even worse is the management. Communication has been inconsistent, and the attitude I’ve received has often come across as rude, dismissive, and inconsiderate. Rather than taking legitimate concerns seriously, issues are often downplayed instead of being addressed.Members are paying for a service and should be able to expect basic things like a gym that opens when it says it will, a clean facility, and professional, respectful management. Unfortunately, this gym has repeatedly fallen short in all three areas.Management needs to take member concerns seriously and actually address these ongoing issues instead of dismissing them.
  • User:Scavanger

    Trip type: Family

    Fancy but ...

    rating23 May 2026

    Some of the staff seemed to discriminate guests based on their appearance. Very clean room and bathroom. Had a suite but no microwaves. Also, the fridge was running but not cooling. Did not appreciate the fact that they charge extra for hotel guest parking, complete ripoff.
  • User:travelgwong

    Trip type: Couples

    Nice & comfortable stay, big gym!

    rating26 Apr 2026

    When we booked this hotel we were keeping our fingers crossed based on the mixed reviews, but we didn’t have any problems at all.Our king suite on the 9th floor is quite nice. It’s spacious and clean, 2 TVs and plenty of sofa seatings. We had a comfortable 6 nights stay while visiting from NY. We really love that hotel guests can use the Unionville Athletic Club on premise. The gym is big with a lot of machines & workout equipments. Plenty of parkings on site (with fee) and very convenient location for us considered our visit mostly for Asian food/eats. We will absolutely stay here again on our next ‘food trip’!
  • User:L H

    Trip type: Couples

    overpriced for quality of service

    rating28 Mar 2026

    stayed for one night. Very disappointed that check in is at 4 pm and the pool closed at 7 and you have to make an appointment. For this reason I was unable to use amenities I paid for. The spa closed at 8 pm again due to check in timing unable to use amenities. The fact that it was a Saturday night and amenities shut down so early is very disappointing.Cleanliness in room was satisfactory. The coffee station had coffee stains on sugar packets, no stir sticks and the creamer was sour. The shampoo, and creams were pretty much empty. The price is too high for the quality of service received.I probably would not return.
  • User:SooCouple

    Trip type: Business

    Watch for billing nightmares

    rating13 Feb 2026

    Nice hotel, amazing room but front desk/billing hassle will prevent me from ever staying at a Hilton again. My work booked a room for 4 nights for me to attend work skills fair at nearby conference centre. When I got to hotel the room that my employer had booked and PRE PAYED for had a “problem” with the credit card. It was late and I just payed the cost of the room myself at that point. Front desk staff didn’t care about this stating “well at least your reservation wasn’t cancelled” Fast forward to check out they wanted to scan my card again even though I had supposedly paid the whole balance on check in and had receipt to say so. I got home and they charged me TWICE for the entire stay (not even a pending and actual two full charges) I called hotel and again staff didn’t seem phased that this was a huge error and stressor for their customer. Stated it would be reversed within 7 days. Is is common practice for one of the largest hotel chains to charge their customers twice ? (not to mention toon the $600 hold on my card additionally for damage deposit) I have NEVER had such a billing nightmare at any hotel I have stayed at. Double charge was eventually reversed but not worth the stress to book here again.

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