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Park Hyatt Toronto

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Park Hyatt Toronto

locationDowntown, Toronto-ON

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About Park Hyatt TorontoAbout Park Hyatt Toronto

Location

This hotel welcomes guests in Toronto.

Facility

The hotel has 4 lifts and features 336 rooms and 4 suites. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a projector.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A telephone, a TV, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) ensure optimal comfort. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Water sports enthusiasts are offered sailing. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments.

Meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

The following credit cards are accepted: VISA, Diners Club and MasterCard.

Amenities at Park Hyatt Toronto Amenities at Park Hyatt Toronto

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Sailing

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1468

Very Good

521

Average

214

Poor

90

Terrible

40

Recent Reviews: 2333

  • User:Somphop_Sara

    Trip type: Couples

    Nice hotel

    rating18 May 2026

    This luxurious hotel in Toronto offers an excellent location, conveniently situated near shopping centers, train stations, museums, parks, and delicious restaurants.However, during my stay, I encountered an issue with the elevators. One elevator was out of service, and we had to share it with construction workers and staff. While it wasn’t particularly convenient, I had to make do with it.On a positive note, I noticed an empty wine bottle in the minibar area when I checked in. I promptly informed the hotel, explaining that I wasn’t drinking it and that housekeeping should check before sending guests in. Fortunately, the hotel promptly addressed the issue.When you stay here, be sure to check out the hotel’s well-equipped gym, spa, and rooftop bar. Hyatt Hotels and Resorts, Other at Park Hyatt Toronto, responded to this review Dear Sara,Thank you for the 5‑star rating. We’re delighted to hear that you enjoyed the excellent location of the Park Hyatt Toronto and found it convenient to so many of the city’s highlights. We appreciate your patience regarding the elevator situation and are glad the team was able to promptly address the minibar concern upon your arrival.It’s wonderful to know you had the chance to explore some of the hotel’s standout amenities, including the gym, spa, and rooftop bar. We’re grateful for your thoughtful feedback and look forward to welcoming you back for another exceptional stay.MicheleGuest Experience

  • User:722eliec

    Trip type: Business

    Iconic … reimagined

    rating18 May 2026

    I’ve stayed at the Park Hyatt Toronto in the past and felt it was starting to show its age, though the service was always excellent. On this recent visit, I was pleasantly surprised — the hotel has been beautifully reimagined, with updated amenities and a refreshed, modern feel. The service remains outstanding, and the location is simply incomparable to any other hotel in the area. A great experience overall. Hyatt Hotels and Resorts, Other at Park Hyatt Toronto, responded to this review Dear 772eliec,Thank you for the 5‑star rating. We’re delighted to hear that your recent stay at the Park Hyatt Toronto exceeded expectations. It’s wonderful to know that the refreshed design, updated amenities, and modern feel made such a positive impression, while the outstanding service you’ve always experienced remained a highlight. We’re also glad the unbeatable location added to your overall experience. We truly appreciate your continued loyalty and look forward to welcoming you back for another exceptional stay.MicheleGuest Experience

  • User:Liptonball

    Trip type: Family

    More like a four-star experience at five-star prices with insufficient elevator service

    rating09 May 2026

    We’re actually writing this review while standing in line waiting for an elevator — on our last night, three tour buses unloaded simultaneously into a hotel served by only two slow elevators, creating a wait of over half an hour with no accommodation for guests already checked in. It perfectly sums up our stay: a hotel that seems to prioritize large tour groups over individual travelers with little regard for the impact.The positives are real — clean rooms, a good gym, reliable room service, friendly staff, and the Writers Room bar is excellent. But our room wasn’t ready at check-in, turndown service appeared only once in three nights, and the elevators are inadequate even on a normal day.There’s a four-star hotel here. But at five-star prices, the basics of the guest experience simply aren’t being met. Hyatt Hotels and Resorts, Other at Park Hyatt Toronto, responded to this review Good evening, Thank you for taking the time to share such detailed feedback. While we’re pleased to hear you enjoyed aspects of your stay including the cleanliness, gym, room service, Writers Room Bar, and the warmth of our team, we sincerely apologize for the frustrations you experienced with the elevators, room readiness, and inconsistent turndown service. We understand how disappointing this must have been, particularly during a stay that should have felt seamless and relaxing. Your comments have been shared with our leadership team as we continue working to improve the overall guest experience, and we truly appreciate your candid feedback. Warm regards, Monty

  • User:FatimaB

    Trip type: Family

    Memorable experience

    rating03 May 2026

    The hotel is very well located, across from Royal Ontario Museum, close to great restaurants and upscale shops. The room and bathroom were spacous and clean, bed was comfortable and the service was impeccable. The rooftop bar has a spectacular view, especially at night.The entire hotel staff was super friendly, from the doorman to the House Car driver. I would like to recognize the staff who supported me during the week I was in Toronto:At Reception, Chris, and at the Concierge, the support of Erika and Caleb. And the special attention of Vanessa Liabakos, with a surprise birthday cake to celebrate my sister´s birthday. And Mr. Abul from Room Service.The Joni restaurant team was super attentive during our breakfast: Mike, Ewa, and the brazilian manager Otavio.It was certainly a memorable experience! ThanksFatima Hyatt Hotels and Resorts, Other at Park Hyatt Toronto, responded to this review Hello FatimaB,Thank you, Fatima, for sharing such a thoughtful and detailed review. We’re delighted to hear that our central location, spacious and clean rooms, comfortable beds, and rooftop views all contributed to a memorable stay. It’s wonderful to know that our team made such a positive impression throughout your week with us.We truly appreciate you recognizing Chris at Reception; Erika and Caleb at Concierge; Vanessa for helping celebrate your sister’s birthday; Mr. Abul from Room Service; and the Joni breakfast team — Mike, Ewa, and Otavio. They will be thrilled to know they helped make your visit special.We’re grateful you chose to stay with us and are so glad your experience was exceptional. We look forward to welcoming you back on your next trip to Toronto.Tonia

  • User:Laura A

    Trip type:

    Amazing birthday experience!

    rating30 Apr 2026

    Amazing staff and impeccable hotel. Loved the breakfast food and the view from the rooftop bar. Spa was wonderful and their facial beds move to keep the stress off the lower back! Hyatt Hotels and Resorts, Other at Park Hyatt Toronto, responded to this review Hello Laura A,Thank you for celebrating your birthday with us. We’re thrilled to hear you had such an amazing experience and that our staff and hotel made your stay feel impeccable. It’s wonderful to know you enjoyed the breakfast, the rooftop views, and the spa — especially the comfort of the facial beds.We truly appreciate your kind words and look forward to welcoming you back for another relaxing and memorable visit.Tonia

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