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Residence Inn Toronto Airport

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Residence Inn Toronto Airport

locationToronto Airport, Toronto-ON

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About Residence Inn Toronto AirportAbout Residence Inn Toronto Airport

Location

The hotel is located within driving distance of Paramount Canada's Wonderland, and the Wild Water Kingdom. Shopping venues are 5 minutes away, and bus and rail links are 20 minutes from the hotel by car. Lester B. Pearson International Airport is 5 km from the hotel and there is a 24-hour complimentary shuttle service.

Facility

The hotel has a lift and features 137 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and dishwasher. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and basketball are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, a sauna and hydrotherapy treatments are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

There is a bar on the premises. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Residence Inn Toronto Airport Amenities at Residence Inn Toronto Airport

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Children's Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

209

Very Good

144

Average

62

Poor

24

Terrible

8

Recent Reviews: 447

  • User:athomas089

    Trip type: Friends getaway

    10/10

    rating25 May 2026

    Had a very short stay the night before heading off for vacation to shorten my commute to the airport. I have nothing but great things to say about this property and their staff! I had the pleasure of very quickly meeting the general manager, Jenn while she was at the front desk, and she was an absolute delight. She has an incredible team at this property and I would highly recommend staying here!

  • User:karenmw67

    Trip type: Family

    Chanell we will come back because of you

    rating30 Nov 2025

    First off, we were greeted by an amazing young lady Chanell. She was friendly and informative. Each encounter with her was grand. Out first room ran into the fireplace not working after we unpacked. It made a difference in the temperature, due to it being winter season. We decided we would make due, although Chanell sent the maintenance man right away. The maintenance man was unable to get the part until Monday. I went to front desk manager who made sure I knew that I was on Friends and Family, which had absolutely nothing to do with the fireplace not working. I said I will give you a chance to offer some king of compensation, which she passed on to Chanell. 2nd incident, i got woke up after 12:00 am shaking from the cold because my family couldn't get the heat to work, I passed out tired. They had started moving everything to a new room, Thank Goodness, because I felt the freezing cold as soon as I was awakened. We got settled in the new room, finally able to have heat and rest. Thank you Chanell, and Marriott Toronto.

  • User:soulefultraveler

    Trip type: Couples

    Good location

    rating03 May 2025

    Convenient location within walking distance of several restaurants for lunch or dinner. Nice breakfast buffet is included with the room rate. An older hotel, but clean and well kept. Pleasant staff. A lot more reasonable than staying in the city. A good spot.

  • User:Deekel

    Trip type: Family

    Another tired airport area Marriott brand

    rating10 Nov 2024

    This property is adequate if you need a decent, relatively large room near the airport for a night. But this is not up to the standards of better Residence Inn properties I've stayed at.Similar to other RI locations, this brand seems to be a beacon to youth sports teams. That invariably means unsupervised kids running through the hotel hallways at late hours, and my stay was no exception. The noise disrupted our sleep both nights of our stay. Our room, while clean, was worn, with stained upholstery, stained bed linens and a faint, off-putting smell permeating the room. My son complained that the sofa bed wsd in bad shape.We will not be returning to this property on future stays in the area. Evan Korec, Owner at Residence Inn by Marriott Toronto Airport, responded to this review Good day Deekel and thank you for taking the time to post a review.All hotels in the area attract athletic teams, primarily due to the numerous hockey tournaments that happen all year, and our suites are certainly attractive to parents wanting to prepare healthy meals. Our associates regularly patrol the building to ensure that our guests are not interrupted, but occasionally some of the youngsters cannot contain their excitement. We try to offer alternate areas for group gathering and will work harder to contain teams to specific areas. Thank you again for your feedback and we hope we will see you again.Evan

  • User:Dory F

    Trip type: Friends getaway

    Insufficient information given to customer about policy

    rating22 Jul 2024

    We stayed at Residence Inn by Marriott, Toronto Airport on July 16 after a successful reunion and a 5 day tour of Montreal, Quebec and Niagara Falls. We called Marriott to ask if they had a shuttle from YYZ to Marriott and the answer was 'No, we don't but you can take an Uber or a cab and we will reimburse you." Upon checking in, at about 6 pm, we showed them the receipt of the Uber - $53.50 and cab ride - $50 and the lady (I did not get her name) immediately says, that we have to send an email to frontdesk@residenceinntorontoairport.com. I sent the email Jul 17 and followed up Jul 19, still no answer. Today, Jul 23, I called and spoke with Sorona, Purdit and May. May informs me that, first - Marriott is unable to give me a refund because we have already checked out. Second, the maximum refund is $28 per ride. May says this is the policy. But if the Customer did not receive the complete information to make an informed decision, then policy takes a back seat. I am usually for happy with Marriott, but not this time. needless to say I did not get my refund. Evan Korec, Owner at Residence Inn by Marriott Toronto Airport, responded to this review Hello doryf181 and thank you for the review.It looks like we have an opportunity to improve our communication and apologize for the misunderstanding. It looks as though you had booked through Expedia and our control of communication over that channel is limited - we do note that an airport shuttle is not available but I can appreciate your challenge with the lack of further detail from Marriott over the phone. May has been working to resolve this but we do need the details that have been requested.We require complete receipts in order to process any reimbursement. Since you were not a registered guest we have no means to reimburse you without a method of payment. Again, I can understand how this is challenging for you so I will email you directly with hopes of resolving this for you quickly.Evan

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