The Annex

Recent Reviews: 72

• User:Clarisse M

  Trip type: Solo travel

  Gorgeous hotel and incredible staff!

  28 Apr 2026

  Amazing, staff, great hotel! Loved itThe staff here are absolutely incredible! Everyone was super friendly and helpful throughout my stay. I want to give a special mention to the supervisor working last night (April 25th). She truly went above and beyond. The room was also fantastic—the bed was exceptionally comfortable. I had a lovely stay and will definitely be recommending this place. Thanks again to the entire team! Also coffee and pastries are delicious! Loved the armaetto late!

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• User:Rakinell

  Trip type: Couples

  Awful experience, trust the reviews and do not book to stay here

  18 Nov 2025

  We stayed in room 404 in the annex from the 14-16th November checking out today. We reported during our stay several times that our room smelt of sewage and stagnant water and it was not suitable to stay in. The smell was overpowering and made us feel quite sick to the point we had to sit with the doors open despite it being winter making the room cold and unbearable. The hotel staff responded by coming to the room and spraying perfume spray which covered it up for a short time and then it returned even worse than before. We asked to change rooms and were told they would check and despite us asking again they did nothing to change our room. They asked if we wanted clean towels but our room was not cleaned despite our friends who were staying at the same time and in room 402 having theirs cleaned. This meant at no point during our stay were any efforts made to clean the room and try and get rid of the smell. We are so disappointed as despite the fact we tried to speak with hotel staff several times for a resolution there was none and we were left in a room that was damaging to our health. This completely ruined our break and we had to stay out of the room the entire day and night returning late enough so we only needed to be in there to sleep for a few hours as we couldn’t stomach being in the room as the smell of sewage was so strong. We have spent much more having to stay out for so long each day and night and given the weather this has not been pleasant as it has been wet and cold and we would have liked to have spent some time in the room where we could have warmed up and relaxed. Upon arriving home we have needed to wash everything we took with us including wiping over items such as hair straighteners and make up bags as they smell had clung to all of our belongings. We have made contact with the hotel again since returning home to ask for a refund and have been told no which is really disappointing given the level of upset and unpleasantness. We will never return despite the hotel thinking that offering a 25% discount off our next stay would suffice especially given the lack of attention and accountability during our stay and since leaving.

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• User:AnnaTeeps

  Trip type: Couples

  Trendy Spot—Would Definitely Stay Again

  01 Oct 2025

  The Annex is a very cool and stylish spot to stay in Toronto. The vibe is hip and modern with upscale design touches throughout, giving it a fresh and creative feel. And a turntable with records! The location is excellent—close to everything, yet tucked into a neighborhood that feels authentic and walkable. Staff were welcoming and genuinely friendly, which made the whole experience even better. Overall, a comfortable and memorable stay. Would definitely stay here again!

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• User:Jeepy W

  Trip type: Solo travel

  Stay elsewhere

  01 Aug 2025

  As other reviewers have mentioned, this place is loud. I have lived in large cities my whole life and like to think I can handle a lot of noise, but The Annex is ridiculous. There was a dj blaring music until midnight on a Sunday, making my floor and bed vibrate with bass until the event was over. Then the hallway noise started early the next morning. There is no insulation. I would not stay here again, nor would I recommend this hotel to anyone.On the plus side, the beds are comfortable.

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• User:Lan T

  Trip type: Friends getaway

  Really modern

  11 Apr 2025

  The Annex has really modern rooms and is reasonably priced. Definitely worth every penny staying here. The staff are very polite and courteous. The wine bar is amazing. Great place to unwind and enjoy some food and drinks. Really good coffee here too.