The Broadview Hotel

Recent Reviews: 186

• User:Cynthia H

  Trip type: Family

  Unbearably loud

  23 May 2026

  This is a nicely updated hotel with pleasant amenities close to downtown Toronto. I visited for two nights for a family wedding which was also taking place in the hotel. I liked our room, and the bed was comfortable. But it was unbearably loud. We were given room 201, which is right next to a service stairwell, which itself leads down a short corridor to one of the hotel's event spaces. Not only did the door to the stairwell slam shut literally all day and all night - so loud that it shook the furniture in our room - there was also no sound insulation from noise in the hallway, which included hundreds of guests passing by, talking at full volume, and extremely loud music until 2am. The air conditioner came on every 30 minutes and was as loud as a vacuum cleaner. The windows looked out over a service alleyway, where trucks unload/pick up all day and night. Alarms rang at odd hours. There didn't seem to be sound transfer from above or below but our room had zero sound insulation from the hallway/adjacent stairwell. Perhaps other rooms in this hotel are better ... but I will never stay here again. If you have any concerns about noise, avoid this hotel.

  Read more

• User:editdroid

  Trip type: Couples

  Disappointing

  23 May 2026

  Air conditioner sounds like a hurricane. $30 per hour late checkout fee? What BS.

• User:Cait W

  Trip type: Solo travel

  Will be back :)

  28 Mar 2026

  All was incredible. The front desk girls were kind and welcoming of myself and my pup, and the rooftop restaurant was superb!

• User:Exploration310034

  Trip type: Couples

  NY boutique hotel vibe

  13 Mar 2026

  We stayed at the Broadview Hotel while we were selling our house. The room was very comfortable and stylish. We loved our stay it was like a boutique NY hotel. Very clean and remarkably quiet considering our room faced Broadview Ave. Highly recommend this hotel.

• User:Claire M

  Trip type: Couples

  Unless you like roaches....

  19 Jan 2026

  I am currently, unfortunately, at The Broadview. I was in room 410 for 2 nights, preparing for my 3rd. I grabbed the robe off the bathroom wall and a roach fell out. The cockroach then ran up the wall and into the ceiling. I was moved to a room 1 floor up. If I had literally anywhere else I could go tonight, I would. They offered to comp a bottle of champaign and let me stay an extra hour in the morning. This place has restaurants too.... I can't wait to be at home, and hopefully not bring any Broadview roaches with me 😭Edit to add: they didn't comp the champagne, but they paid for a dinner I had purchased (prior to knowing about the roaches), and for 2 nights of parking as compensation..... They offered to have a manager call me later, but what's the point if they already decided that makes up for it.Doesn't seem like compensation for roaches, mold in the bathroom and by the wet bar, and unclean surfaces and windows. I could've stayed at a motel 6 and had the same experience, but instead, paid nearly $1700 for equally as bad conditions Guest Services Team, Guest Services / Front Office at The Broadview Hotel, responded to this review Hi Claire,Thank you for your feedback. We understand how concerning this experience must have felt during your stay.We have ongoing preventative pest control and routine maintenance programs in place, and situations like the one you described are not typical of our standards. While we attempted to assist during your stay, we’re sorry that the resolution did not leave you feeling fully supported.We appreciate you bringing this to our attention and welcome the opportunity to connect directly should you wish to discuss your experience further.Best Regards,The Broadview Hotel Team

  Read more