tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homecanada

Windsor Arms

images

View Gallery

image url
image url

Windsor Arms

locationDowntown, Toronto-ON

Share this Dealshare

About Windsor ArmsAbout Windsor Arms

Location

This hotel is located in Toronto. The nearest airport is Toronto - Pearson Int'l (YYZ).

Facility

The hotel has a lift and features 28 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Parking spaces are available to guests travelling by car. Further services include a car hire service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator and a mini fridge. A TV and WiFi (no extra charge) are provided as well. Amenities in the bathrooms include a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A refreshing swim in the indoor pool complex is a great way to unwind. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Various dining options are available, including a restaurant, a dining room and a bar. Bed and breakfast is offered as a catering option.

Amenities at Windsor Arms Amenities at Windsor Arms

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Contactless room service

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Mandatory mask-wearing

    • -

      Protective equipment for employees

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Gym

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

314

Very Good

66

Average

25

Poor

25

Terrible

36

Recent Reviews: 466

  • User:scribbler60

    Trip type: Couples

    First class, all the way.

    rating14 May 2026

    First class accommodation, staff, and food. And the bartender made the finest Negroni I have ever had the pleasure of enjoying.Located in the upscale Yorkville area of Toronto, steps from the ROM, with easy access to the subway.We also took the opportunity to experience the High Tea, which was exquisite, and took full advantage of the pool, sauna, workout room and salt room.All in all, an exquisite building with wonderful rooms and first-class staff. Many, many thanks!

  • User:Cindy C

    Trip type: Family

    Travel back in time

    rating08 Apr 2026

    Wonderful couple of days. The staff here make you feel like you’re coming home. Hotel is very old world feeling with some exquisite decor. Looking forward to returning

  • User:Ashley J

    Trip type: Business

    RUN, DONT WASTE YOUR MONEY!!!

    rating02 Apr 2026

    Owner SCAMS people, he owes myself and another company’s invoices for staffing services and refuses to pay. He is an awful human being. I’ve been in this industry for 22 years and I’ve never experienced anything like him.

  • User:Kathy V

    Trip type: Solo travel

    Amazing

    rating01 Apr 2026

    The location was amazing. We were overwhelmed by the beautiful atmosphere and the room was so attentive and beautiful. The staff was second to none. Clearly hired on their out going personalities and charm. 10 plus stars

  • User:David A

    Trip type: Couples

    A ‘Luxury’ Hotel That Forgot What Hospitality Means

    rating29 Mar 2026

    Our recent experience with the Windsor Arms Hotel was extremely disappointing and frankly baffling—especially for a property that presents itself as a luxury, multi-star hotel. We booked a stay to celebrate a special occasion, had to change the date once (which they accommodated), and then faced an urgent family situation the morning of our rescheduled stay. Despite calling early, we waited hours for a response and were ultimately refused any reasonable option to move the reservation again. What makes this particularly frustrating is that there were clearly rooms of the same type available both on the date we were leaving and the date we were requesting—this was not about availability, but about rigid policy being enforced without any common sense or flexibility.What truly fell short was the complete disconnect between the hotel’s luxury positioning and the level of service we received. A multi-star hotel sets expectations of discretion, empathy, and a willingness to find solutions for guests—especially in unforeseen circumstances. Instead, management, including the VP of Operations (Michael F), responded in a way that felt defensive and dismissive, offering no meaningful compromise such as a credit or even a fee-based change. Rather than demonstrating the kind of thoughtful, guest-first approach one expects at this level, the experience felt transactional and inflexible. For a hotel that markets itself on exceptional service and long-term guest relationships, this was a surprising and disappointing failure, and it makes it very difficult to consider returning or recommending it to others.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot