Auberge Vancouver

Name: Auberge Vancouver
Address: 837 West Hastings Street, Vancouver-BC, canada
Telephone: +44-204-505-9777
Rating: 4.3

Vancouver, Vancouver-BC, Canada

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About Auberge Vancouver

location

This hotel is located in the centre of Vancouver.

facility

The hotel has a lift and features 60 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton and squash. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments.

meals

Dining facilities include a restaurant, a café, a bar and a pub. A continental breakfast guarantees a great start to the day.

Amenities at Auberge Vancouver

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pub(s)
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  Restaurant(s)
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  Room Service
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Continental Breakfast
Sport/Entertainment
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  Badminton
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Number of Pools
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  Sauna
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  Squash
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  Steam bath
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  Sun loungers
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  Sun terrace
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  Table Tennis

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

480

Very Good

273

Average

Poor

Terrible

Recent Reviews: 886

User:Malc R
Trip type: Family
Best of both worlds
19 May 2026
Fantastic hotel great area very handy walked to cruise port.Very helpful staff Michael Tham, Other at Auberge Vancouver Hotel, responded to this review Thank you for your review. We are happy to hear that you enjoyed staying at the Auberge Vancouver hotel. We truly appreciate you choosing to stay with us and hope to welcome you back again on your next visit to Vancouver.
User:Smeepr
Trip type: Couples
Great location but limited facilities
08 May 2026
We booked this hotel due to its great location after a cruise and its proximity to Waterfront station and transport to the airport. This, it certainly had and the size of our room was very impressive, but there are a few quirky things which let the hotel down. They have a great room service option from the lion pub that forms part of the hotel and associated club, but it stops at 7pm which was really annoying when after a long day we just wanted a meal in our huge room. The room is on the serface well equipped with a small kitchen area including a microwave, but there is no cutlery, no cleaning products, in fact hardly anything in the cupboards. The staff were imitially very helpful, however when I asked a reception for some cutlery they told me to go back tomthe room and dial '0', refusing to do this for me which I did only to speak to the same person. Not very helpful but a pleasant stay overall. Michael Tham, Other at Auberge Vancouver Hotel, responded to this review Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed our convenient location, especially for post-cruise travel and access to Waterfront Station and airport transportation, and that you found your room spacious and comfortable.We also appreciate your constructive comments regarding the kitchen setup and room service hours. We understand how disappointing it must have been to discover the dining options were unavailable later in the evening after a long day of travel. Your feedback about the kitchen amenities and the interaction regarding cutlery has also been noted, as this is not the level of helpful service we aim to provide.We’re pleased that, overall, you had a pleasant stay, and your comments will help us continue improving the guest experience. We hope to have the opportunity to welcome you again in the future.
User:VItraveler2010
Trip type: Couples
A Pleasant Surprise
02 May 2026
We stayed here for 1 night and it was a great stay. I was not expecting much, as the facilities are limited. The great staff were able to provide a few options for breakfast etc. Very useful if you are headed for a cruise, the Hullo ferry or the Canada Line to the airport, all a 5-10 minute walk. Michael Tham, Other at Auberge Vancouver Hotel, responded to this review Thank you for your lovely review. We’re so pleased to hear that your stay was a pleasant surprise and that our team helped make your visit enjoyable by providing breakfast recommendations and local tips.Our location is definitely one of our favourite features, and we’re glad you found it convenient for the cruise terminal, Hullo ferry, and Canada Line access to the airport.We truly appreciate you choosing to stay with us and hope to welcome you back again on your next visit to Vancouver.
User:N3094JYkatrinab
Trip type: Couples
Perfect pre cruise departure hotel and convenient for exploring Vancouver
30 Apr 2026
Great location near waterfront and cruise departure. Hotel is clean and rooms are a good size Michael Tham, Other at Auberge Vancouver Hotel, responded to this review Thank you for your review. We are happy that you enjoyed staying at the Auberge. We look forward to welcoming you again in the future.
User:Michelle W
Trip type: Friends getaway
DO NOT BOOK - Unethical Hotel
29 Apr 2026
I created an account simply to leave my first review ever. This hotel is very unprofessional and unethical. Booked at this hotel at a very reasonable rate. They cancelled my reservation randomly because it was a "scam". They indicated they would refund what I already paid and could rebook at the current price, which is a thousand dollars more. I booked significantly far in advance because there will be FIFA games during the time I will be visiting Vancouver. It is now impossible to find a hotel at a reasonable price. The hotel said there is nothing they could do. So, to reiterate what I said in the beginning, this hotel is unprofessional and unethical. WOULD NOT BOOK. Michael Tham, Other at Auberge Vancouver Hotel, responded to this review Thank you for sharing your concerns. We’re very sorry for the frustration and disruption caused to your travel plans.To clarify, the cancellation was not initiated by the hotel. Unfortunately, your reservation was made through a fraudulent third-party website connected to a wider security issue affecting Booking.com at the time. Once the issue was identified, Booking.com cancelled the reservation directly for security reasons.We understand how upsetting this situation must have been, especially when seeing availability still online at different rates. Please know that we would never intentionally cancel a confirmed booking to resell a room at a higher price.We truly regret the confusion and inconvenience caused by this incident and appreciate the opportunity to clarify what happened.