Best Western King George Inn & Suites

Recent Reviews: 916

• User:Michele C

  Trip type: Family

  Exceptional stay!

  21 May 2026

  First of all, my husband and I are from the United States and we had a family member with a medical emergency that we had to come to Canada for an undetermined amount of time. My husband booked our hotel, car rental and flight in less than an hours time and we just hoped for the best! I would like to mention the hotels we typically stay at just to indicate our expectations: Best Western, Holiday Inn and Hilton (typically)We selected this best western location as it appeared to be closest to our destination which was Royal Columbian Hospital (about 20 minute drive) as we were not familiar with the areaUpon entry the hotel is very clean and inviting, offering lemon water and iced tea and a cozy sitting areaThe staff at the front desk, well, I cannot express how kind and compassionate and willingness to help and offering their assistance in any way necessary. Night shift, day shift EVERYONE that was at that front desk was accommodating to our every needs. We even had to make changes twice (move rooms and changed length of stay) and they never hesitated to take care of us and accommodate our stay requests. This courtesy was not just extended to us. Every customer that approached that front desk while we were there was greeted with the same courtesy, Open arms, a smile and what can I do to help you! (And this was observed many times in our 3 week stay).We arrived at our room that appeared at first somewhat dated however it was very clean and comfortable. We only had one issue while we were there which was just an additional request, we requested that our hot water be turned a little warmer. The front desk staff put in the request to maintenance and our request was immediately addressed to our complete satisfaction! The hotel cleaning staff do a fantastic job of ensuring the hotel and our rooms are always clean and tidy (daily room cleaning service) and bathroom supplies were always fully replaced. It was so comforting to come back to after a long day at the hospital.The hotel also offers complimentary breakfast. The staff in the breakfast room were always friendly and efficient and maintained a clean and stocked breakfast bar. A very especially friendly employee of the breakfast area was Sarika. Always a welcoming “good morning” “hello” and “anything you need” is her greeting each morning. She went above and beyond to ensure our satisfaction as well.They also have a very well maintained pool and hot tub! Always very clean! After being in the hospital all day we found a picnic table provided by the hotel for the guests just out in the front parking lot to sit which turned out to be one of our favorite places.So in case you haven’t figured out my rating ….if I could give more than five stars, I would! Esar Cheema, General Manager at Best Western King George Inn & Suites, responded to this review Dear Michele,Thank you so much for taking the time to share such a thoughtful and heartfelt review of your stay with us. We are truly honored that you chose to stay with us during such a difficult and emotional time for your family.It means the world to hear that our team was able to provide comfort, compassion, and support throughout your three-week stay. Creating a welcoming and caring environment for our guests is something we take great pride in, and your kind words about our front desk, housekeeping, maintenance, and breakfast teams will certainly be shared with everyone. Sarika will be especially delighted to know she made such a positive impact on your mornings.We are also very happy to hear that you found the hotel clean, comfortable, and relaxing after your long days at the hospital. Knowing that even small touches — from the picnic tables outside to the warm hospitality from our staff — helped make your stay a little easier truly means a lot to us.Thank you again for your incredibly generous review and recommendation. If your travels ever bring you back to the area under happier circumstances, we would be honored to welcome you again.Wishing your family all the very best.Warm regards,Management

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• User:S7648OGsandeeps

  Trip type: Friends getaway

  Friends

  02 May 2026

  Location perfect Atmosphere cozyValue for moneyRooms perfect for friend stay

• User:Cedric N

  Trip type: Family

  Quiet hotel in the heart of Newton

  21 Mar 2026

  Centrally located in Newton, affordable, and the staff excel at customer service. Their efforts made the experience far more enjoyable

• User:zach g

  Trip type: Business

  Best of a bad situation

  18 Mar 2026

  They make the best out of a 2-3 star hotel stay. Will say the suites are exceptionally better than the standard rooms. Great service. Shout out Daman

• User:Erin D

  Trip type: Solo travel

  Best Western experience at its best.

  16 Mar 2026

  I stayed at the Best Western King George Inn & Suites for two nights in March 2026, while I was in town to watch my adult son participate in his hockey playoffs. I have stayed in a few different hotels in the last year, and I prioritize cleanliness and noise level over anything else. This hotel more than met my expectations. The front desk staff was friendly and accommodating. They handed me a small welcome gift (which was a nice touch) and were happy to provide me with a late checkout on the last day of my stay, and were able to provide me with several dining suggestions. The room itself was very clean, and the furniture and fixtures were in good repair, if not brand new. Although there was a great deal of road construction around the hotel, I didn't experience any discomfort or loud noises. If I needed to return to Surrey, New Westminster, or any of the other nearby communities, I would definitely look to book at this Best Western again.

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