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Best Western Plus Burnaby Hotel

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Best Western Plus Burnaby Hotel

locationBurnaby, Vancouver-BC

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About Best Western Plus Burnaby HotelAbout Best Western Plus Burnaby Hotel

Location

This holiday village warmly welcomes guests in Vancouver.

Facility

The holiday village has a lift and features 137 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The complex offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests of the complex are welcome to relax in the garden. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services include a 24-hour security service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The complex has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the holiday village ensure that guests have plenty of activities to choose from during their stay. The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Guests can relax and enjoy the sun loungers and parasols provided. After an eventful day, guests can work out and recharge in the gym.

Meals

There is a restaurant on the premises. A generous breakfast buffet guarantees a great start to the day.

Amenities at Best Western Plus Burnaby Hotel Amenities at Best Western Plus Burnaby Hotel

  • Facilities

    • -

      Air conditioning

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Gym

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      Heated Pool(s)

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

332

Very Good

330

Average

128

Poor

45

Terrible

26

Recent Reviews: 861

  • User:GusGristle

    Trip type: Couples

    Very happy to stay here

    rating17 Mar 2026

    This hotel is well located near major shopping and other venues. Our room was recently renovated and very modern. We will stay here again in the future.

  • User:laurencemS8176NT

    Trip type: Couples

    Bad stay

    rating21 Oct 2025

    Had a good stay there before Covid, so booked again for 5 nihjts Thanksgiving weekend. The rrception area was nice, and front desk staff very helpful and accommodating. The room was just awful! Dirty, ancient best-up furnishings, dark and dismal, disgusting. We asked for another room, and got one that had been “renovated”. Vinyl plank floors and cheap MDF furniture are just lipstick on a pig, Breakfast was good. We checked out after 2 uncomfortable nights. Over $500 for 2 nights in what has become a dump. This property does not deserve a Best Western branding, let alone the Plus designation. We needed 4 nights to achieve Platinum status, but had to leave after 2. Keep clear!

  • User:CristianT2017

    Trip type: Business

    Bad experience; not worth the money

    rating04 Sept 2025

    This is a motel basically. Rooms are ok but you realize immediately that they are old and with reparations you can spot right away. Breakfast was below average and the lady in charge was really annoying (you didn't even entered the premise and she was insisting in getting the voucher). One night, around 4:30am the smoke detector began to beep as if batteries needed to be replaced. I informed the front desk and they told me they'd take care of it. Next night, the same thing; it went on for other two nights, and the solution was to remove the detector. Internet did simply not work. I had some work to do, asked at the front desk about some solution and the answer was that there were no other internet and that if I wanted a stronger signals I'd go to the lobby. I ended up buying data in my phone and sharing it with my computer to be able to work. I'd not come back again, specially because you can get something much better for the same money.

  • User:splatterlm

    Trip type: Family

    Nice family stay for a week

    rating16 Aug 2025

    Nice, clean, spacious and comfortable room. Friendly staff. Good hot and cold breakfast options. Very good overall experience and would stay here again.

  • User:Zahersonia1

    Trip type: Family

    A motel not hotel

    rating01 Aug 2025

    Sadly the hotel was outdated and it was a motel which was turned into a hotel. Room was clean but really the place is outdated and not like the photos and really overpriced

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