Best Western Plus Vancouver Airport Hotel

Recent Reviews: 292

• User: Helen R

  Trip type: Couples

  Only stay one night and only if you absolutely have to

  The nicest thing I can say is that in rush hour traffic, it will only take you 15 minutes to get to the airport- 5 minutes in non rush hour traffic.The pictures make the rooms look more spacious than they actually are, ours was cramped. We were there for 3 nights at the end of a long, milestone anniversary trip and we had caught bad colds on our travels. You do not want to be sick and stuck in one… Read moreThe nicest thing I can say is that in rush hour traffic, it will only take you 15 minutes to get to the airport- 5 minutes in non rush hour traffic.The pictures make the rooms look more spacious than they actually are, ours was cramped. We were there for 3 nig… Read more

• User: John T

  Trip type: Couples

  Should be ‘best western minus’

  This was an awful experience. Worst best western I have been too. Half of the electrical outlets didn’t work. No shampoo in the room. Poor security. No breakfast. I asked front desk person why it was a best western ‘plus’ because there was no breakfast. She said difference between a regular best western and a best western plus was just a difference in branding’. Apparently so. Avoid this place of… Read moreThis was an awful experience. Worst best western I have been too. Half of the electrical outlets didn’t work. No shampoo in the room. Poor security. No breakfast. I asked front desk person why it was a best western ‘plus’ because there was no breakfast. She sa… Read more

• User: Shaun C

  Trip type: Family

  Awful, uncomfortable stay

  Awful room. Stayed in a suite because we had 3 adults. The pull couch is not a pull out couch. The picture on their website is false advertising. No TV in the bedroom. Room is sparse. The staff was nice, I felt sorry for them for having to work at horrible location. The restaurant in the hotel, White Spot, closed at 9pm. Not ideal for late flight arrivals. I do not recommend this hotel. Managem… Read moreAwful room. Stayed in a suite because we had 3 adults. The pull couch is not a pull out couch. The picture on their website is false advertising. No TV in the bedroom. Room is sparse. The staff was nice, I felt sorry for them for having to work at horrible loc… Read more

• User: Carolyn S

  Trip type: Friends getaway

  Bare bones only - no amenities

  Bathroom had no tub mat and room had no clock. Not even continental breakfast provided. I asked for a wake-up call and was told to use my phone. Poor customer service for sure. Management at Best Western Plus Vancouver Airport, Guest Services / Front Office at Best Western Plus Vancouver Airport Hotel, responded to this review Dear Carolyns,We are sorry to hear your feedback however we would… Read moreBathroom had no tub mat and room had no clock. Not even continental breakfast provided. I asked for a wake-up call and was told to use my phone. Poor customer service for sure. Management at Best Western Plus Vancouver Airport, Guest Services / Front Office… Read more

• User: Nettierover

  Trip type: Couples

  Very good stay but noisy location

  We were extremely lucky to get a last minute booking for three nights when BA cancelled our flights and gave us a replacement three days later. Must have been a cancellation. We had low expectations but were very pleasantly surprised. The reception staff were extremely courteous and helpful, the bed was comfortable, the bathroom well set up and spotlessly clean. We ate dinner on one night and it w… Read moreWe were extremely lucky to get a last minute booking for three nights when BA cancelled our flights and gave us a replacement three days later. Must have been a cancellation. We had low expectations but were very pleasantly surprised. The reception staff were… Read more