Holiday Inn Express & Suites Surrey

Surrey, Vancouver-BC

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About Holiday Inn Express & Suites Surrey About Holiday Inn Express & Suites Surrey

Location

This hotel warmly welcomes guests in Surrey.

Facility

The hotel has 2 lifts and features 85 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (no extra charge) and a car park. Further services include a 24-hour security service, a transfer service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym and a sauna.

Meals

A generous breakfast buffet guarantees a great start to the day.

Amenities at Holiday Inn Express & Suites Surrey

Facilities
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  Air conditioning
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  Car Park
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  Conference Room
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
Sport/Entertainment
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  Golf
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Jacuzzi
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

134

Very Good

106

Average

Poor

Terrible

Recent Reviews: 287

User:Suzan F
Trip type: Couples
Great place!!!
23 Feb 2026
We stayed for one night on February 21st, and I have to say I was quite impressed with the ease at check-in, the friendliness of all the staff and the cleanliness of the room, grounds and hotel itself. The breakfast is standard fare but good selection of items - best pork sausages I've had in a long time! Wouldn't hesitate to stay again. General M, at Holiday Inn Express & Suites Surrey By IHG, responded to this review Hello Suzan F,Thank you very much for your wonderful review and positive feedback, we are so happy you were impressed with the staff's welcome and the cleanliness of the property. The included hot buffet breakfast is as per brand standard, we're pleased the pork sausages were such a hit! We truly appreciate the great rating and we would love to welcome you back anytime you wish to stay in Surrey!Cheryl NGeneral Manager
User:Andrew D
Trip type: Business
Front of house friendly
05 Dec 2025
The front of house staff. Particularly Arshdeep was exceptionally friendly and. Helpful . A pleasure to stay . Plenty of parking and accommodating . General M, at Holiday Inn Express & Suites Surrey By IHG, responded to this review Hi Andrew,Thank you for sharing your experience and for your kind words about Arshdeep, we are thrilled your stay was a pleasurable one! We hope we will have the pleasure of welcoming you back.Guest Services
User:Shiraz S
Trip type: Family
Clean, comfortable hotel. Excellent staff. Had a great stay.
25 Aug 2024
Arrived late at night and encountered very courteous front desk staff (Vivek). Also Christine and Gurnoor during daytime. Stayed 5 days and found the hotel very comfortable and most of all....extremely clean! Breakfast staff are very friendly and hard working especially Nafisa. Overall, the hotel is excellent and very good value. It is reflective of the Management who we also happened to meet. Finally, the hotel is located just a couple of minutes from the TransCanada Hwy as one drives in/out of Surrey, BC.....this too was most convenient for us. General Manager, Owner at Holiday Inn Express & Suites Surrey By IHG, responded to this review We can't thank you enough for your wonderful review, we appreciate your kind words regarding the team, the cleanliness and our location and we love seeing the great scores! We are very pleased you enjoyed your stay and hope that we have the pleasure of welcoming you back soon.
User:RyanKubeska
Trip type: Solo travel
Swift action from the front desk manager
06 May 2024
Front desk manager went out of her way to resolve my issue, despite still not agreeing with their deposit policy (guests must check-in with a traditional bank-issued credit card). Her swift and professional action was very much appreciated and didn’t go unnoticed, especially considering how difficult working with third party platforms can be. General Manager, Owner at Holiday Inn Express & Suites Surrey By IHG, responded to this review Thank you very much for sharing your experience and for giving us the opportunity to assist in resolving your issue, we are so pleased it could be worked out. Your kind words about our Guest Services Manager's efforts are truly appreciated and will be brought to her attention. We hope you were able to find comfortable accommodations that better suited your needs.
User:Jon S
Trip type: Family
Great Property In Surrey
22 Nov 2023
Gorgeous renovated property. We had a King Suite on the backside of the hotel. Very quiet and a really spacious room. There looked to be a little bit of an outdoor sitting area in the back of the property. A little too cold to use this time of year, but looked nice. Highly recommend this hotel! General Manager, Owner at Holiday Inn Express & Suites Surrey By IHG, responded to this review Thank you for this wonderful review, we appreciate and love seeing the 5/5 score! We are very pleased that you enjoyed your stay with us and admired the renovations. We thank you for the great recommendation and hope we have the pleasure of welcoming you back.

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Holiday Inn Express & Suites Surrey

Location

Facility

Rooms

Sport

Meals

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