Sandman Signature Langley Hotel

Recent Reviews: 318

• User:LightandLove1968

  Trip type: Family

  Okay stay

  05 Apr 2026

  Housekeeping did not replenish coffee supplies and clean glasses. Cleaning behind and under furniture needs to be done. Hot water was quick and plentiful. Would have been nice to have complimentary coffee in main area 24/7 rather than just for a few hours in the morning. Could hear the traffic from the highway. Pool area was nice and the temperature in pool and hot tub were good. Front desk staff needs to be aware of policies and use common sense. Racism was apparent from one staff member which was most unfortunate.

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• User:Chris-D7878

  Trip type: Solo travel

  Great place for a short stay

  11 Jan 2026

  the hotel looks very modern and new from the outside, it has a bit of date to it but in general was a good stay. I arrived very early and they were able to find me a room so I could get some work done before my meetings. The water pressure was good in the shower, there was a small amount of mold starting to develop in the shower. The bed and pillows were comfortable and I had great sleeps. Jith W, Guest Services / Front Office at Sandman Signature Langley Hotel, responded to this review Thank you for choosing us, we are pleased to hear that you enjoyed your stay with us. We will be sure to share this with our Maintenance and Housekeeping teams so that they may look into the shower.

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• User:AE1084

  Trip type: Solo travel

  Decent Stay with Pros and Cons

  19 Nov 2025

  Check-in was quick, and everyone working there was friendly, which made things easier. Parking wasn’t an issue at all. There were plenty of spots up front, a few reserved just for hotel guests, and more out back. Having a Moxies right in the building was a bonus; grabbing a bite or a drink was super convenient. The elevators ran smoothly and never left me standing around. My room was big and had everything I needed: a coffee maker, TV, microwave, alarm clock, free Wi-Fi, iron, extra blanket, decent closet space, air conditioning, and lots of outlets. But the pillows were huge and honestly pretty uncomfortable. The bathroom had all the basics like a hair dryer, lotion, soaps, shampoo, but the space itself felt old and a bit neglected. The bathtub metal drain was rusty, and the towels didn’t smell great. One even had a brown stain, which was off-putting. Still, the rest of the room and bathroom seemed clean. Sleeping wasn’t easy though. My room was close to the highway, and the traffic noise kept me up all night. Out in the hallway, there was an ice machine and a coke vending machine, which was nice. There’s also a small gym and an indoor pool, but I didn’t get a chance to try them out.Pros: friendly staff, easy check-in.Cons: smelly towels, highway noise, giant pillows, and no complimentary water in the room. Jith W, Guest Services / Front Office at Sandman Signature Langley Hotel, responded to this review Thank you for choosing us. We are sorry to hear that you were disappointed with your stay and the bathroom in your room. We will be sure to share this with our maintenance and housekeeping teams right away.

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• User:Kimberley S

  Trip type: Family

  Gross

  14 Oct 2025

  Room was so dirty - completely disgusted. Would have been a nice stay, nice room but filthy. No coffee. No one asked how our stay was, I think they get a lot of complaints. Won’t go back unless they clean up Jith W, Guest Services / Front Office at Sandman Signature Langley Hotel, responded to this review Thank you for taking the time to share your experience. We are sorry to hear that you experienced some difficulties during your stay and would love to hear more. Please contact us directly at 604.455.7263 or fom_signaturelangley@sandman.ca and ask to speak with the Manager on Duty.

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• User:M5892GTamandam

  Trip type: Family

  filth in every corner of the room.

  25 May 2025

  Unfortunately, I was quite disappointed with the cleanliness of the room upon arrival. While I understand that housekeeping is by request only, it is generally expected for hotel guests to find their accommodations clean upon arrival.that simple was not the case.Specifically, I noticed the following issues:Dirty footprints on the roof above the bunk bedsFilth on the exterior and interior of the bathroom doorA thick brown substance on the bedroom wallsA dirty bathroomA wet/grease mark on the headboardThick dust and dirt on the windowsilldirty floorsspilled food / drinkThese conditions are not acceptable by any standard and left us feeling uncomfortable and disgusted during our stay. Due to the hectic nature of our trip, we did not have the opportunity to request a room change, and I am concerned that other rooms may be in similar condition. Jith W, Guest Services / Front Office at Sandman Signature Langley Hotel, responded to this review Dear M5892GTTamandam, Thank you for taking the time to share your feedback. I want to sincerely apologize for the condition of your room upon arrival. The issues you described — including the cleanliness concerns throughout the space and fall far short of the standards we aim to uphold.While it’s true that housekeeping services are provided by request during a stay, every room should be thoroughly cleaned and inspected prior to a guest’s arrival. I’m truly sorry that this was not your experience. The specific issues you mentioned, such as dirt and stains on walls and furnishings, are deeply concerning and certainly not reflective of the environment we strive to provide.Please know that your feedback has been shared with our housekeeping and management teams for immediate review and corrective action. We are taking steps to ensure this does not happen again — not only in your room, but throughout the property.Thank you for taking the time to share your feedback.

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