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Surestay By Best Western Richmond Vancouver Airport

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Surestay By Best Western Richmond Vancouver Airport

locationRichmond - Vancouver Airport, Vancouver-BC

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About Surestay By Best Western Richmond Vancouver AirportAbout Surestay By Best Western Richmond Vancouver Airport

Location

This hotel is located in Richmond. The nearest airport is Vancouver - International (YVR).

Facility

The hotel has 2 lifts and features 74 rooms. The friendly staff at the reception desk are happy to answer any questions. A safe and a drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Some rooms have a balcony, which gives guests additional space for rest and relaxation. Rooms include a double bed. Children's beds can be requested for younger guests. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a whirlpool bath and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including banana boat rides, skiing, a gym and aerobics.

Meals

Bed and breakfast can be booked.

Amenities at Surestay By Best Western Richmond Vancouver Airport Amenities at Surestay By Best Western Richmond Vancouver Airport

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

    • -

      Conference Room

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      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Banana Boat

    • -

      Gym

LocationLocation

Map preview

Around this property:

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

164

Very Good

312

Average

232

Poor

68

Terrible

42

Recent Reviews: 818

  • User:VancouverWomble

    Trip type: Couples

    OK for an overnight Airport stay.

    rating19 Dec 2025

    First time staying for a couple of days at the Best Western SureStay Hotel chain. The hotel is an older hotel on the main road. Check in was fast and friendly. The room with twin queen beds was clean and fresh even if it has older furniture and is dated. The beds were excellent and nice and firm for a good nights sleep with the room very quiet. The housekeeping was daily with no need to inquire at the front desk like other hotels. All the staff were pleasant and friendly. A big plus for us was the gated underground car park for our vehicles safety.The two downsides of our stay were #1: the pillows provided on the beds were a joke! In all the last 30 years of travelling the world I have never seen anything like it. A chair cushion wrapped in a pillow case?? See the picture. Luckily we had brought our own pillows with us! #2: The breakfast is the poorest we have ever had at a Best Western Hotel with little selection which is repeated daily. Would I go back again....debating that one!

  • User:Katz2by2

    Trip type: Couples

    Good economy choice in Richmond w/ YVR airport shuttle

    rating16 Dec 2025

    Doesn’t look like much from outside but decent rate for Richmond based Vancouver airport hotel within walking distance of many restaurants and services.Easy check in. Room 416. Pleasant and clean. Only one desk chair so have to sit on bed. One cup coffee packs with paper cups. Plastic glasses but only tap water which was good. Room fridge. Small and functional bathroom. Strong and loud AC unit provided good background noise to mask those other annoying hotel noises. Free breakfast in the lobby does the job. Free shuttle to the airport.

  • User:jrsmg4

    Trip type: Family

    Top notch customer service

    rating14 Dec 2025

    When booking this hotel we knew that it is cheap and older. We had no expectations otherwise. However, what we did not expect was the absolutely amazing staff. They had accommodated an adjoining room request coming from a third party booking site from separate bookings. They were kind, helpful and went over and beyond on customer service. The breakfast was also fresh and great with warm food options.

  • User:oldtiredandretired

    Trip type: Business

    Fantastic customer service, great location

    rating24 Nov 2025

    The staff here were without a doubt the most polite and friendliest I have experienced in a long time. I have stayed at hotels that cost 3 to 4 times as much and didn't have the consistent professionalism I received at his hotel. Both gentlemen I spoke with at the front desk were great. Everything was clean (and smelled clean) - the room was fine, the price was absolutely reasonable. The free breakfast was a bonus

  • User:Outsider222

    Trip type: Solo travel

    A happy hotel

    rating13 Nov 2025

    This seemed like such a happy hotel to me. Everyone I encountered was cheerful, helpful, and truly friendly. There is a shuttle service from the airport, with a very helpful driver (it is a shuttle that is shared with the Executive Inn, which is across the street and has a restaurant), The rate is excellent. It has a great breakfast. I had scrambled eggs and ham, yogurt, croissant, cereal with milk, and coffee. It has a public wifi access point in case you need it. I recommend it highly if you are looking for a place near YVR. I have stayed at many of them over the years and this is head and shoulders above :)

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