Chateau Victoria

Name: Chateau Victoria
Address: 740 Burdett Avenue Victoria V8W 1B2, Vancouver Island-BC, canada
Telephone: +44-204-505-9777
Rating: 4.5

Victoria, Vancouver Island-BC, Canada

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About Chateau Victoria

location

Centrally located in Victoria, this hotel is about 1 km from the beach.

facility

The hotel has 3 lifts and features 176 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, massage treatments and a solarium.

meals

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Chateau Victoria

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
Business Center and Conferences
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  Business Center
Distances
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  Beach
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Gym
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  Events
Transfers
- -
  Shuttle Service

Location

Around this property:

Centre

0 m

Airport

29000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1398

Very Good

497

Average

144

Poor

Terrible

Recent Reviews: 2112

User:V3134ANcharlesg
Trip type: Couples
Way overpriced.
08 Oct 2026
The hotel itself is nice enough but it’s unfortunate that a standard room tucked away in a corner overlooking a noisy parking lot with no breakfast and a bathroom that looks like a 60’s motel costs over $400 per night. Perhaps that’s just Victoria in 2026. So value for money - 2 out of 5 K Taylor, Guest Services / Front Office at Chateau Victoria Hotel And Suites, responded to this review Thank you for taking the time to share your feedback with us. We are glad to hear that you found our overall property nice, but we are truly sorry that your specific room placement, amenities, and value did not meet your expectations.We completely understand that when you invest that amount in a room, you expect a premium experience. Victoria's seasonal demand can fluctuate heavily, but we always want our guests to feel they received excellent value for their money. We take your notes about the aesthetics and the parking lot noise seriously, and we will share this feedback directly with our management and design teams as we plan future updates.
User:Jeffrey C
Trip type: Family
My Home in Victoria
06 Oct 2026
Chateau Victoria has been my home- away-from-home for years now when I visit. The staff are very friendly and so helpful in every way. The handy complimentary shuttle service to nearby attractions and restaurants is a big plus. Look forward to coming here again next trip. Jeff K Taylor, Guest Services / Front Office at Chateau Victoria Hotel And Suites, responded to this review Dear Jeff,Thank you so much for your wonderful review! We are absolutely delighted to be your home-away-from-home in Victoria, and it is always a true pleasure to welcome you back.We are thrilled to hear that our team continues to provide the friendly, helpful service you know us for, and that you find our complimentary shuttle service so handy for exploring local attractions and dining spots.We already look forward to your next trip to Victoria. See you again soon!
User:Olga K
Trip type: Couples
Welcome again slight problem was the air-conditioning
05 Oct 2026
Clean, great location, friendly and helpful staff. K Taylor, Guest Services / Front Office at Chateau Victoria Hotel And Suites, responded to this review Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed our great location and found our property clean and our team friendly and helpful!We are very sorry to hear that you experienced a slight problem with the air conditioning during your stay. Please rest assured that I have passed this note along to our maintenance team to look into right away so we can ensure everything is working perfectly.We truly appreciate your feedback as it helps us improve, and we hope to welcome you back again soon for a flawless stay!
User:Lavonne H
Trip type: Couples
Just a quick overnight before we headed home to Kelowna.
05 Oct 2026
It is always wonderful to stay at Chateau Victoria. It was great, I only wish we could have stayed longer. Disappointed Clive’s was closed, but there’s always next time. Cheers! K Taylor, Guest Services / Front Office at Chateau Victoria Hotel And Suites, responded to this review Thank you for choosing Chateau Victoria for your quick overnight stay before heading back to Kelowna! We are always delighted to welcome you back, and we love hearing that your stay was wonderful.We are sorry you missed out on Clive's Classic Lounge this time around—we completely understand the disappointment, as it is a favorite spot to unwind! We look forward to having the lounge fully ready for you on your next extended visit.Safe travels, and cheers until next time!
User:Carrie H
Trip type: Couples
Great hotel!
03 Oct 2026
From the minute we walked in the warm and welcoming lobby we felt comfortable like we were home.Everyone was so nice and the room was very clean and comfortable. We stayed two nights and wish it were more. It is in a great location close to restaurants and the waterfront. The room had a small kitchen with some dishes a Nespresso machine and the bathroom had shampoo, conditioner, body wash, hand soap and lotion, we were on the 14th floor and could hear some traffic during the early evening but was able to sleep through the night so it didn't interfere with our sleep, the bed was so comfortable I slept like a baby. We will definitely keep this hotel in mind for our next visit to Victoria! K Taylor, Guest Services / Front Office at Chateau Victoria Hotel And Suites, responded to this review Thank you so much for the glowing review! We are absolutely delighted to hear that you felt right at home from the moment you stepped into our lobby, and that our team took such great care of you. It is wonderful to know you enjoyed our convenient location near Victoria's vibrant waterfront and local restaurants, as well as the room's kitchen amenities and Nespresso machine.While being centrally located on the 14th floor means catching a bit of early-evening city energy, we are thrilled that the comfortable bed helped you sleep like a baby through the night! We wish your stay could have been longer too, and we look forward to welcoming you back home on your next trip to Victoria.