Coast Victoria Hotel & Marina By Apa

Recent Reviews: 2501

• User:barillo23

  Trip type: Business

  Shower Water Pressure

  11 May 2026

  This is an older hotel and it is apparent. The shower water pressure was very low. But the towels were nice and fluffy. The walls are thin. I heard sneezing and coughing from next door. The floors are thin too. Someone was walking around and it sounded like they were stomping. Location is good. Leslie S, at Coast Victoria Hotel & Marina by APA, responded to this review Thanks so much for taking the time to share your thoughts on TripAdvisor.We’re glad you enjoyed our location and that the towels added a bit of comfort to your stay. That said, we’re sorry to hear that other parts of your experience weren’t quite as smooth. We understand how frustrating it can be to hear noise from neighbouring rooms, and we appreciate you flagging both the sound transfer and the shower water pressure. We’ll have our team take a closer look at these areas.We really appreciate your honest feedback, and we hope we’ll have the chance to welcome you back for a more comfortable stay next time.

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• User:Deborah S

  Trip type: Solo travel

  My Dog and I Were Very Disappointed...AWFUL.. NOT Pet-Friendly Rooms.

  15 Mar 2026

  I stayed here with my little dog whilst on a course in Victoria. I picked this hotel because it was Pet Friendly with a pool and hot tub. I was placed in a Pet Friendly room which was AWFUL! Certainly not friendly for my dog, nor myself! The balcony was disgusting, dirty, don't know the last time it was cleaned, the fridge did not work and the infamous toilet that did everything except talk, stunk to no end when the fan automatically came on..a drying feature apparently..Seriously I can think of better features to have at a hotel rather than 'toilets with amenities'. The pool and hot tub were both cold and un-usable, so that was a huge disappointment. The fridge was replaced but that one didn't work either, and neither did the one after that, so it was determined by Hotel staff, that it was possibly a wall plug issue. There wasn't an electrician on hand either to professionally address the issue, thus, no availability of a room fridge during the entire stay. I have food allergies so this was a big issue for me and for my dog's food as well. For a 4 star hotel with a hefty price tag attached, it was massively disappointing, and I would have expected to at least be placed in a different room, however that was not made available to me either. I might add, that you have to pay for parking AND breakfast here, so add that to your already high price point. Also there are two elevators, which are very inconvenient with baggage and your dog's baggage as well. One from the underground parking area to the front lobby and then one from the front lobby to your room. In-between the areas from the parking garage are heavy doors as well, so that was tiresome. I opted to eat elsewhere, so I cannot comment on the Hotel Food. My Dog and I have given a one star review, one star goes to the Hotel Staff that did their very best to help. If I could stand on the front lines and protest with them, I would..Stay somewhere else in Victoria, there are lots of Pet-Friendly Hotels/Motels and Air B&B in the area. Leslie Sheldan, Guest Services / Front Office at Coast Victoria Hotel & Marina by APA, responded to this review Dear Deborah,Thank you for taking the time to share your feedback. I’m sorry to hear that your stay did not meet expectations and that several aspects of your experience were disappointing.As your visit was quite a few months ago, it did occur during a period when we were operating with limited staffing, which impacted our ability to respond as efficiently as we normally would. Since then, our operations have stabilized, staffing levels have returned to normal, and we’ve made improvements to both maintenance response times and overall room readiness.I do appreciate your kind comments about our team, and I’m glad they were able to assist where possible.Thank you again for your feedback—we value it and use it to continue improving.

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• User:marciecjohn

  Trip type: Business

  Relaxing business stay

  09 Feb 2026

  Despite the pool being under renovation, my experience was still top notch. Appreciated their green initiatives and a door hanger that indicated when room service wasn't needed in order to cut down on environmental impacts. I enjoyed the Sauna one evening and had the best sleep that night! Very much appreciated the housekeeper who left me some extra tea when requested as well! The location is a short walk to downtown Victoria or the Ogden Point breakwater and an even shorter walk to Fisherman's Wharf. Leslie Sheldan, Guest Services / Front Office at Coast Victoria Hotel & Marina by APA, responded to this review Dear marciecjohn,Thank you so much for the wonderful review! We're thrilled to hear your stay was top‑notch—even with the pool renovations underway. It’s great to know our green initiatives stood out and that the sauna helped you get such a fantastic night’s sleep!We're especially happy our housekeeping team made your stay extra comfortable with the extra tea. And yes—our location makes exploring Victoria so easy, so we're glad you enjoyed that too!We can’t wait to welcome you back and with a refreshed pool ready for you next time!

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• User:SarahGrajeda

  Trip type: Couples

  Pros & cons- PROVIDE A GOOD WORKING ENVIRONMENT FOR YOUR EMPLOYEES

  11 Sept 2025

  A few pros and cons:Pros:Beautiful hotel & view.Right next to fisherman’s wharf Clean room, comfortable bed, quiet, no issues there at all.Cons:Instead of a $100 refundable hold they charged $1,038. It’s been over 2 weeks since we checked out of the hotel and it’s still pending on my card. I’ve called and was told to just wait. The day we checked into the hotel, their staff went on strike for better working conditions and protested right outside the hotel. I fully support those employees and hated that we had no idea about this before booking there. If it was easy and free to change hotels last minute, I would have. To hotel management & owners: it takes a lot for employees to go on strike, which means they are NOT being treated fairly. The restaurant being closed (was going to have my 40th birthday dinner there), no housekeeping, and only having 1 working elevator is not the fault of the employees, it’s the fault of management not creating an environment where people earn a living wage, have safe working conditions, and feel appreciated. Inconveniencing guests who pay good money with specific expectations is a failure on management. I HOPE management has acknowledged this and met the needs of their hard working employees. If not, management/owners need to step into those positions and role their sleeves up so they get a reminder of what it’s like to do backbreaking work for minimum wage. Coast Victoria staff: keep advocating for yourself 👏🏼 Parijat Gupta, Owner at Coast Victoria Hotel & Marina by APA, responded to this review Dear Sarah, Thank you for sharing your feedback. We are very sorry that your stay was affected by the labour action. While we respect the legal right of employees to participate in job action, we deeply regret the impact this disruption has had on our guests. The hotel remains open, and we are doing everything possible to minimize impacts, though some services may have been limited during your stay. We remain fully committed to bargaining in good faith and are ready to reach a fair, sustainable agreement with our employees as soon as the union chooses to return to the table. Our focus continues to be the well-being of our team members, the satisfaction of our guests, and our service to the community. We sincerely regret the inconvenience and thank you for your patience and understanding.Stephen Roughley - General Manager

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• User:llhtexas

  Trip type: Family

  Clean and convenient!

  08 Sept 2025

  Nice hotel in a great location that was walkable to the wharf and downtown Victoria. Rooms were clean and staff was professional and friendly. Parijat Gupta, Owner at Coast Victoria Hotel & Marina by APA, responded to this review Dear llhtexas,Thank you for your kind words! I’m so glad you enjoyed our location, clean rooms, and friendly team. We look forward to welcoming you back on your next visit to Victoria.Stephen Roughley, General Manager

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