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Doubletree By Hilton Hotel & Suites Victoria

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Doubletree By Hilton Hotel & Suites Victoria

locationVictoria, Vancouver Island-BC

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About Doubletree By Hilton Hotel & Suites VictoriaAbout Doubletree By Hilton Hotel & Suites Victoria

Location

This hotel is located at the heart of Victoria, within 5 minutes walk of Victoria Conference Centre, business venues, shops and the fabulous Inner Harbour. The nearest bus stop is a short, 2-minute walk away and it is 5 minutes to the sea. The railway station may be reached by car in 5 minutes and it is 20 minutes drive to Butchart Gardens.

Facility

The hotel has 82 suites and 99 double rooms, which are located on 16 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Souvenirs can be purchased at the gift shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service and a page service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Valuables can be securely stored in a safe. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, table tennis, a steam bath and massage treatments.

Meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Doubletree By Hilton Hotel & Suites Victoria Amenities at Doubletree By Hilton Hotel & Suites Victoria

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Jacuzzi

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      Massage

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      Steam bath

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      Table Tennis

LocationLocation

Map preview

Around this property:

Centre

1.5 km

Beach

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1135

Very Good

378

Average

60

Poor

36

Terrible

34

Recent Reviews: 1643

  • User:Ruby G

    Trip type: Family

    Highly Reccommended for experience, friendly staff and location!,

    rating26 May 2026

    We stayed with our 2 toddlers at this Double Tree over Victoria day long weekend and our stay beyond words. Aside from the cleanliness and location it was the staff that truly made our stay amazing! They were all so kind and willing to help. I want to specifically mention Aleen and Emily in the breakfast area. Everytime we went down for breakfast They always made sure we were all taken care of asking if we want any juice and or coffee brought to the table even though its buffet and we could have poured ourselves. They offered and brought crayons and coloring sheets for the kids. This helped a lot! They made an effort to chat about our plans for the day and Emily even went to get a map to share some places to go. Aleen also wrote down and suggested some nearby playgrounds the kids would enjoy. They were so warm and truly made us feel comfortable. I also want to mention front desk staff who always provided us with extra waters when asked. One of the times we asked Ray for water and we were offered a couple extra iconic Doubletree cookies one morning when they were freshly baked! Couldn't refuse that one! When we were checking out the valet Mur stored our wagon for us as long as we needed so we could get our stuff sorted and packed. We also all had some long entertaining conversations about the kids on our way out. Small gestures go a long way!The staff here is doing an excellent job making guests feel comfortable and hospitable. We will stay here again when visiting Victoria! Highly reccommended!

  • User:Lucie S

    Trip type: Couples

    Great hotel downtown Victoria, BC

    rating04 May 2026

    Fully enjoyed long weekend in Victoria, BC! We took the clipper from Seattle, and this hotel is just a short walk from the marina. It is located walking distance to the Empress, museums, Fisherman's Wharf, parks, trails and many restaurants and bars. The room itself was quite spacious and nice. The nearby construction was not an issue.

  • User:Brava17

    Trip type: Family

    Easy short stay

    rating08 Apr 2026

    Spacious room with convenient location. Valet parking only and there's a building next door undergoing construction, best to avoid getting a room facing that street. Appreciate Mer and Aleen providing activities and food of interests to our family. Overall very friendly staff.

  • User:CindyL954

    Trip type: Family

    Very nice stay

    rating08 Mar 2026

    Spent 2 nights here on a birthday trip for my mother’s 87th bday. Three of us total. We had a 1 bedroom suite on the 5th floor. We never heard or saw any construction that some other reviews mentioned. Everything about our stay was great. The hotel is nice, modern and tastefully decorated. Very good location- walking distance and convenient to everything. There is a Starbucks and restaurant on site. We had a buffet breakfast there our last morning and the service as well as the offerings were very good. Scrambled eggs were offered on the buffet but you could also order eggs directly. Our room had everything we needed and was spacious enough for the 3 of us with an eating table and mini kitchenette with coffee/tea, fridge, sink and microwave. Great if you wanted to dine in. Valet parking was also prompt and efficient. We will definitely think of staying there again in the future. DoubleTree Victoria Guest Service Manager, Owner at DoubleTree by Hilton Hotel & Suites Victoria, responded to this review Dear CindyL954,Thank you so much for sharing such a lovely review of your recent stay with us. We’re delighted that you chose our hotel to celebrate your mother’s 87th birthday—what a special occasion, and we’re honored to have been part of it.It’s wonderful to hear that your one‑bedroom suite provided everything your family needed and that the space was comfortable for all three of you. We’re also very happy that you enjoyed our location, amenities, and on‑site dining, including your buffet breakfast on the final morning. Your comments about our décor, convenience, and service—especially the prompt valet team—mean a great deal to us.We’re also glad that your stay was peaceful and that you didn’t encounter any of the construction concerns mentioned in other reviews.Thank you again for your kind words. We truly appreciate you choosing to stay with us, and we would be thrilled to welcome you and your family back for another visit in the future.Warm regards,DoubleTree Victoria

  • User:Genelle W

    Trip type: Couples

    Great staff! I lost my Fitbit, the staff found it and held it for me until we came back. They are always courteous

    rating29 Dec 2025

    The staff is great they helped us when we lost something and helped us find it. It was very appreciated.We will stay here.

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