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Sunrise Ridge Waterfront Resort

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Sunrise Ridge Waterfront Resort

locationNanaimo, Vancouver Island-BC

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About  Sunrise Ridge Waterfront ResortAbout Sunrise Ridge Waterfront Resort

Location

This resort welcomes guests in Parksville.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a TV room, a playroom, a conference room, a fax machine, a banquet hall, a smoke alarm and a smoking area. Amenities include a drinks machine. Wireless internet access in public areas allows guests to stay connected. The resort has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. Parking facilities available to guests include a garage and a car park (no extra charge). A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Daily newspapers are available for purchase.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a king-size bed and a sofa bed. Separate bedrooms can be booked. Extra beds can be requested. Additional features include a refrigerator, a microwave and a tea/coffee station. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The resort has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active in the complex, including cycling/mountain biking, golf, a gym, a spa and hiking.

 Amenities at Sunrise Ridge Waterfront Resort Amenities at Sunrise Ridge Waterfront Resort

  • Facilities

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Games room

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      Garage

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      Lifts

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

186

Very Good

118

Average

54

Poor

29

Terrible

26

Recent Reviews: 413

  • User:Maps22467760574

    Trip type: Family

    Beautiful accommodation

    rating13 May 2026

    Very accommodating. When I booked online I did not realize that you could be in a 2 bdrm / 1 bathroom and not 2bdrm / 2 bathrooms. I went to the front desk and requested that we be moved if possible. We were able to move and it was a much nicer place with an ocean view. Nayarith Moreno, Marketing at Sunrise Ridge Waterfront Resort, responded to this review Thank you for your kind review! We’re so glad we were able to accommodate your request and that you enjoyed the upgraded suite and ocean view. We hope to welcome you back again soon!
  • User:travellingmonkies

    Trip type: Family

    Beware of your stay, value was not worth experience

    rating28 Mar 2026

    the location was great! nice villa. the bad was unit was is disrepair snd filthy cleaning. Stove broken, soaker tub broken, tv remotes and not setup. check in with no dish tabs or laundry soap for at least 1 wash. On top of that skylight maintenance which made a mess and a bad tar smell . Wasn’t as tranquil as expected for over $2500! Really suggest another option as management didnt want to address or acknowledge my issues. Nayarith Moreno, Marketing at Sunrise Ridge Waterfront Resort, responded to this review Thank you for your feedback. We’re glad to hear you enjoyed the location and villa during your stay.We’re sorry that aspects of your experience did not meet expectations. The maintenance items reported during your stay were addressed as quickly as possible, and our team will be reviewing the stove, soaker tub, and in-room technology to ensure everything is fully operational moving forward.We were unable to find any record of concerns related to dishwasher tabs or laundry supplies during your stay, but we would have gladly replenished these items had we been made aware.Regarding the roof work, advance notice was provided prior to your arrival. While the skylight issue was unexpected, our team responded promptly to resolve it and minimize disruption.Cleanliness is very important to us, and your comments have been shared with our housekeeping team for further review and improvement.We appreciate you taking the time to share your feedback. If you would like to discuss your stay further, please feel free to contact me directly.Sincerely,Patrick McClaryGeneral Manager.
  • User:Relax50870833591

    Trip type: Family

    Love Sunrise Ridge Waterfront Resort

    rating20 Mar 2026

    We stayed @ Sunrise Ridge Resort for 5 weeks. We loved our stay! Our 1 bedroom condo unit in the 200 building was spacious, clean and tastefully decorated. The common areas of the resort are well maintained. The resort is walking distance from Rathtrevor Provincial Park. For sure, though, the best part of our stay was the people. From the front desk to cleaning crew to maintenance staff, everyone was pleasant, courteous and good at what they do. We'd especially like to give a shout out to Allen and Mark @ the front desk who are problem solvers extraordinaire! And, the maintenance guy, whose name I didn't get, took care of all of our tech and minor maintenance issues. Thanks for a great winter! Nayarith Moreno, Marketing at Sunrise Ridge Waterfront Resort, responded to this review Thank you for your wonderful review and for choosing to stay with us for your winter getaway. We are delighted to hear you enjoyed your spacious suite, our location near Rathtrevor Provincial Park, and the overall resort experience. Your kind words about our team mean a lot, and we will be sure to pass along your shoutout to Allen, Mark, and our maintenance team. We truly appreciate your support and hope to welcome you back again soon.
  • User:Randall W

    Trip type: Couples

    Look before you book

    rating25 Jul 2025

    I rarely leave reviews, but I feel compelled to in this case.Pros: nice spacious room, decent beach access.Cons: rude staff, very limited parking for anything other than 1 car, extremely noisy.If you aren't towing anything (even a small boat), you don't value customer service, and you don't mind constant noise and privacy intrusion from other guests/children, you might enjoy it. My wife and I did not. Katie Wallace, Marketing at Sunrise Ridge Waterfront Resort, responded to this review Thank you for taking the time to share your feedback. While we're glad you enjoyed the spacious room and beach access, we're very sorry to hear that other aspects of your stay fell short of expectations. We aim to provide a welcoming and relaxing environment for all our guests, and it's disappointing to know we missed the mark during your visit. Your comments about parking, noise, and guest experience have been shared with our team for review. We appreciate your input and hope we’ll have the opportunity to provide a better experience in the future.
  • User:Jenna M

    Trip type: Family

    Great location for family vacation

    rating09 Jul 2025

    Perfect accommodation for a young family. The townhouse was beautiful and including all of the amenities for us the have a wonderful, stress free vacation. Grounds and pool was fantastic and positive atmosphere throughout the resort. Katie Wallace, Marketing at Sunrise Ridge Waterfront Resort, responded to this review Thank you for the wonderful review! We're so glad to hear the townhouse suited your family's needs and helped make your vacation stress-free and enjoyable. It’s great to know you appreciated the amenities, the pool, and the overall atmosphere around the resort. We hope to welcome you and your family back for another great stay soon!

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