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Fairmont Chateau Whistler

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Fairmont Chateau Whistler

locationWhistler, Whistler-BC

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About Fairmont Chateau WhistlerAbout Fairmont Chateau Whistler

Location

Nestled at the foot of Blackcomb and Whistler Mountains, the hotel is just a five-minute walk from the village of Whistler, and 75-miles from Vancouver along the scenic Sea to Sky Highway, considered to be one of the most scenic drives in North America. It is located in one of North America's best-rated ski and golf resorts. The centre of town is just a short walk away, while there are links to public transport to be found in the immediate vicinity.

Facility

The complex welcomes guests in a 12-storey building with a lift and 550 rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Central heating ensures that rooms maintain just the right temperature. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the sun terrace. The wide range of activities offered at the complex ensures that there is something new to do every day, including cycling/mountain biking, tennis, bocce, crazy golf, golf, a putting green, fishing and horse riding. With water aerobics and aquafit available, the hotel also caters to water sports enthusiasts. With skiing and tobogganing opportunities, the hotel offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Guests can enjoy a wide range of indoor sports, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, massage treatments, hydrotherapy treatments and a solarium. An entertainment programme and live music round out the entertainment options.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Half board can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Fairmont Chateau Whistler Amenities at Fairmont Chateau Whistler

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Bocce

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

800 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3647

Very Good

1000

Average

370

Poor

156

Terrible

116

Recent Reviews: 5289

  • User:sassybird47

    Trip type: Couples

    Brilliant hotel

    rating26 May 2026

    Great experience at the Fairmont. The staff are so friendly, warm and helpful. Especially Amy in the Mallard where the food was delicious and also Paul in the Grill Restaurant who made the best soup I’ve ever tasted! I would highly recommend this hotel Fairmont Chateau Whistler, Marketing at Fairmont Chateau Whistler, responded to this review Thank you for your kind words regarding your experience at Fairmont Chateau Whistler. We are delighted to hear that our staff, particularly Amy and Paul, contributed positively to your stay. Your recommendation means a great deal to us.

  • User:hardeni

    Trip type: Business

    Top notch customer care

    rating25 May 2026

    The customer service at this location is second to none. I can’t even put into words how grateful I am for how well we have been treated. The rooms are comfortable, beautiful, and everything we need is readily available. Every detail is thoughtfully and carefully considered. Fairmont Chateau Whistler, Marketing at Fairmont Chateau Whistler, responded to this review Thank you for your gracious feedback. It is gratifying to know that our customer service and accommodations met your expectations. We strive to provide thoughtful and attentive experiences for all our guests, and your kind words reaffirm our efforts.

  • User:WalkwiththeDog

    Trip type: Couples

    Wonderful stay!

    rating16 May 2026

    What a gorgeous hotel with wonderful friendly staff! We stayed for two nights at the end of a busy 3 week holiday, touring around Canada and the location and comfort made for a relaxed few days before we flew home. We were upgraded to a spacious room on the 8th floor , which was perfect for us to finish packing up our cases . We did have a plumbing issue on our last morning when our wash basin was filled with disgusting black water, but Lia on reception desk dealt with it all efficiently, providing us with another room to use for a few hours and allowing a later check out. Great pool facilities and so many fantastic walks from the doorstep! Fairmont Chateau Whistler, Marketing at Fairmont Chateau Whistler, responded to this review Thank you for taking the time to share your experience at Fairmont Chateau Whistler. We are delighted to hear that you enjoyed your stay and appreciated the beautiful surroundings and our friendly staff. It is gratifying to know that the upgrade to your room added to your comfort during your time with us.We sincerely apologize for the plumbing issue you encountered during your stay. Please be assured that we take such matters seriously. We are pleased to hear that Lia was able to assist you by providing an alternative room and accommodating a later check-out, ensuring that your needs were met. It is wonderful to know that you enjoyed our pool facilities and the nearby walking trails.We hope to welcome you back for another memorable stay in the future.

  • User:cyatraveler555

    Trip type: Family

    Wonderful Stay!

    rating07 May 2026

    We really enjoyed staying at the Fairmont Whistler. The location was awesome, and each staff member I met was very polite and professional. We decided to upgrade to Gold, and we found it well worth the upgrade. The room was large enough for our family to be comfortable, and the breakfast was one of the best we’ve ever had. They always had a nice variety of items, and everything was just delicious! The rest of the day in the Gold lounge, they had plenty of snack items, and hors d’oeuvres were great after a long day on the slopes. Shuttle came often and was an easy ride into town and the Whistler gondola. Housekeeping did an amazing job stocking and tidying the room each day. Overall, we thoroughly enjoyed our stay at Fairmont Whistler and would love to return. Highly recommend upgrading to Gold. Fairmont Chateau Whistler, Marketing at Fairmont Chateau Whistler, responded to this review Thank you for taking the time to share your delightful experience at Fairmont Chateau Whistler. We are thrilled to hear that you enjoyed your stay and found our location to be convenient and enjoyable. It is gratifying to know that our staff made a positive impression with their politeness and professionalism, which we value highly.We are pleased that you chose to upgrade to our Fairmont Gold and that it exceeded your expectations, particularly with the breakfast offerings and the variety of snacks in the lounge. It is wonderful to read that you and your family were comfortable in your accommodations and that housekeeping maintained a high standard during your stay. Your recommendations are greatly appreciated, and we look forward to welcoming you back in the future.

  • User:nickrashtead

    Trip type: Friends getaway

    Great hotel.

    rating06 May 2026

    Great location , friendly and efficient staff, comfortable rooms and great breakfast and food. What’s not to like. It is a popular conference centre so bear that in mind if you don’t like busy places. Fairmont Chateau Whistler, Marketing at Fairmont Chateau Whistler, responded to this review Thank you for taking the time to share your positive experience at Fairmont Chateau Whistler. We are delighted to hear that you enjoyed our location, staff, and dining options. We appreciate your understanding of our bustling atmosphere due to the conference activities.

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